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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
10519×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
78 replacement items in window — 0.708% of 11,023 units sold across 18 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
10519
10519
78
Replacement requestsindividual records from CS, with damage photos
showing 50 of 52
  • 2026-02-24118088—·Winsome·Virginia WellstedUSPSCompleted
    • 10519
      10519
      ×6part AA · Phillips Screwctrl 047051-DIvendor EASTCOAST
    • 10519
      10519
      ×6part CC · Large Wood Dowellctrl 047051-DIvendor EASTCOAST
    • 10519
      10519
      ×4part EE · Large Cam Lockctrl 047051-DIvendor EASTCOAST
    • 10519
      10519
      ×2part GG · Small Cam Lockctrl 047051-DIvendor EASTCOAST
    “PP - 005365579 - OK”
    “PP - 005365579 - OK”
    “PP - 005365579 - OK”
  • 2026-02-231180743457 SKYLINE DECOR·Winsome·GRACE LEE MEADUSPSCompleted
    • 10519
      10519
      ×4part EE · LARGE CAM LOCK ctrl 048809-SKCvendor SKC
  • 2026-02-19118064Marketplace purchase·Winsome·SUE SAUNDERSUSPSCompleted
    I bought this online through a marketplace site. It was brand new in the box unopened, but when I put it together one of the cam locks broke. I just need a replacement for that.
    • 10519
      10519
      ×1part S · Small cam lockctrl 045522vendor EASTCOASTDamaged
  • 2025-12-301176829944 AMAZON.COM SERVICES LLC·Winsome·Sandra SmithUPSCompleted
    Please send as quickly as possible
    • 10519
      10519
      ×1part N · Drawer guide rightctrl 048264vendor SKCDefective
  • 2025-12-291176639944 AMAZON.COM DROP SHIP·Winsome·John EilbacherUSPSCompleted
    • 10519
      10519
      ×1part HH · Cam Lock Screw (short)ctrl 048268vendor SKCMissing
  • 2025-12-18117593—·Winsome·PEGGY MORRIS / SAMANTHA LAYTENUPSCompleted
    • 10519
      10519
      ×5part J · BOTTOM BOARD DRAWER ctrl R4-048264vendor SKC
  • 2025-12-16117569—·Winsome·HELEN GAYE BREWSTERUPSCompleted
    • 10519
      10519
      ×1part A · TOP PANEL ctrl SKC-R4-048173vendor SKC
  • 2025-10-311172643000 WALMART.COM DSV·Winsome·Kevin VillamizarUPSCompleted
    The part is broke
    • 10519
      10519
      ×1part J · Bottom boardctrl 048268vendor SKCDamaged
  • 2025-10-16117173—·Winsome·Denise LeverichUSPSCompleted
    • 10519
      10519
      ×1part P · Locking Wheelctrl 045761vendor SKCDamaged
    “another wheel cracked”
  • 2025-10-06117107Amazon·Winsome·Denise LeverichUSPSCompleted
    • 10519
      10519
      ×1part P · Locking wheelctrl 045761vendor SKCDamaged
  • 2025-09-29117072—·Winsome·DEANNE DIXONUSPSCompleted
    • 10519
      10519
      ×4part FF · CAM LOCK SCREWS LONGctrl 047957vendor SKC
    • 10519
      10519
      ×4part EE · LARGE CAM LOCKctrl 047957vendor SKC
  • 2025-09-251170689944 AMAZON.COM SERVICES LLC·Winsome·Crystal CraigUSPSCompleted
    • 10519
      10519
      ×1part Hardware · Hardwarectrl 047941vendor EASTCOAST
  • 2025-09-23117056—·Winsome·Marressa MaldonadoUSPSCompleted
    • 10519
      10519
      ×1part hardware · Hardware Packetctrl 047792vendor SKCMissing
  • 2025-09-091169669944 AMAZON.COM SERVICES LLC·Winsome·Lucas Sorgi PedrosoUPSCompleted
    Drawer came with chipped paint. Assembled regardless as I needed the storage but need a new drawer panel. If the wood and screws needed to attach could be included as well to rebuild, thanks.
    • 10519
      10519
      ×1part F · Front Panel (Drawer),ctrl 047875vendor SKCDamaged
  • 2025-08-29116915—·Winsome·ARETI TSIRIKAKIUSPSCompleted
    • 10519
      10519
      ×20part AA · PHILLIP SCREWS ctrl R4-047957-DI-SKCvendor SKC
  • 2025-08-081167919944 AMAZON.COM SERVICES LLC·Winsome·Meraal MirzaUSPSCompleted
    i can’t add more but i need all the screws and parts
    • 10519
      10519
      ×1part hardware · Hardwarectrl 048318vendor SKCMissing
  • 2025-07-281167159944 AMAZON.COM SERVICES LLC·Winsome·Emma DempseyUPSCompleted
    • 10519
      10519
      ×2part N · Drawer Guide Rightctrl 048318vendor SKCMissing
  • 2025-07-221166907250·Canada·Kyle GreenCanada PostCompleted
    Hello! I have all the wood components and castors but missing almost all the other parts. I am missing part bags AA, BB, CC, DD, II, JJ, KK, and LL. Just looking to replace these parts!
    • 10519
      10519
      ×1part Hardware · Hardwarectrl 048264vendor SKC
  • 2025-07-14116627Amazon·Winsome·Amy LewisUPSCompleted
    Please send me one new complete drawer including hardware.
    • 10519
      10519
      ×1part G · Drawer Panelctrl 048317vendor SKCDefective
    • 10519
      10519
      ×1part H · Drawer Panelctrl 048317vendor SKCDefective
    • 10519
      10519
      ×1part F · Front panelctrl 048317vendor SKC
    • 10519
      10519
      ×1part I · Back Panel ( drawer )ctrl 048317vendor SKC
    • 10519
      10519
      ×1part J · Botton board ( drawer )ctrl 048317vendor SKC
  • 2025-07-03116575—·Winsome·SUSAN SAYERSUPSCompleted
    • 10519
      10519
      ×5part F · FRONT PANEL DRAWER ctrl 047941-EC-R4-DIvendor EASTCOAST
  • 2025-05-21116333—·Winsome·Scott WiseUSPSCompleted
    • 10519
      10519
      ×1part hardware · Hardware Packetctrl 048318-DIvendor SKCMissing
  • 2025-04-181161479944 AMAZON.COM SERVICES LLC·Winsome·Becky KatzmanUSPSCompleted
    • 10519
      10519
      ×4part JJ · Phillips screw (Short)ctrl 047925vendor SKCMissing
  • 2025-03-311160331750 AMAZON.COM DROP SHIP·Winsome·Carly GerrityUSPSCompleted
    • 10519
      10519
      ×2part GG · small cam lockctrl 048077vendor SKCMissing
  • 2025-03-31116041—·Winsome·HEATHER WAUGHUSPSCompleted
    • 10519
      10519
      ×2part AA · PHILLIP SCREW ctrl SKC-R4-047925-DIvendor SKC
  • 2025-03-21115971Amazon·Winsome·Ana torresUPSCompleted
    • 10519
      10519
      ×2part G · Left panelctrl 047925vendor SKCMissing
    • 10519
      10519
      ×2part H · Right panelctrl 047925vendor SKCMissing
  • 2025-03-11115912Amazon·Winsome·Ana torresUPSCompleted
    • 10519
      10519
      ×5part J · Bottom boardctrl 047925vendor SKCMissing
  • 2025-03-11115914Amazon·Winsome·Margo SchrockUSPSCompleted
    Just received this & almost done assembling to discover one Cam Lock Screw has no threads & one Small Cam Lock is also defective. Please send us one of each.
    • 10519
      10519
      ×1part GG · Small Cam Lockctrl 047906vendor EASTCOASTDefective
    • 10519
      10519
      ×1part HH · Cam Lock Screw (short)ctrl 047906vendor EASTCOASTDefective
  • 2025-03-10115902—·Winsome·KEVIN VAN DER HARTUSPSCompleted
    • 10519
      10519
      ×2part HH · CAM LOCK SCREW SHORT ctrl EC-R4-047941vendor EASTCOAST
    • 10519
      10519
      ×2part GG · SMALL CAM LOCK ctrl EC-R4-047941vendor EASTCOAST
  • 2025-02-17115744Amazon·Winsome·PAM RUSSELLUSPSCompleted
    I used same size screw that was 1/8 in longer and it went threw side. Possibly holes drilled too deep???
    • 10519
      10519
      ×36part LL · Small screw Bctrl 047925vendor SKCDefective
  • 2025-02-03115606—·Winsome·WOODINVILLE ORTHODONTICSUPSCompleted
    • 10519
      10519
      ×1part F · FRONT PANEL DRAWER ctrl 047925vendor SKC
  • 2025-01-27115544Amazon·Winsome·Joe mashiehUPSCompleted
    I contacted you a week ago but the wrong parts were delivered
    • 10519
      10519
      ×2part K · Drawer rail leftctrl 042004-DIvendor SKCMissing
    • 10519
      10519
      ×2part L · Drawer rail rightctrl 042004-DIvendor SKCDamaged
    • 10519
      10519
      ×2part M · Drawer guide leftctrl 042004-DIvendor SKCMissing
    • 10519
      10519
      ×2part N · Drawer guide rightctrl 042004-DIvendor SKCMissing
  • 2025-01-101153509944 AMAZON.COM SERVICES LLC·Winsome·GABBIE BASHUKUPSCompleted
    Product arrived with a lot of scratches/defects. I don't mind when it is on the inside/not visible, but all 5 of the front drawer panels look very worn down/defective, especially around the part where you open the drawer with your hand is.
    • 10519
      10519
      ×5part F · Front Panel (Drawer)ctrl 047941vendor EASTCOASTDamaged
  • 2024-12-301152149944 AMAZON.COM SERVICES LLC·Winsome·DeeDee BossenUPSCompleted
    This was damaged when I opened the box
    • 10519
      10519
      ×1part H · Right panel drawerctrl 047941vendor EASTCOASTDamaged
  • 2024-11-04114750Amazon·Winsome·Jennifer FulmerUSPSCompleted
    Please send an AA screw so we can finish assembling the last drawer. Thanks!
    • 10519
      10519
      ×1part AA · Phillips screwctrl 046986vendor EASTCOASTDefective
    “Defective”
  • 2024-10-291147059944 AMAZON.COM SERVICES LLC·Winsome·Elizabeth 'Beth' HughesUSPSCompleted
    We are only missing this one screw. As said above, We were in Pennsylvania taking care of my 93 year old mom and were not able to put this together until today. We have a crack in the back panel, but can overlook this if we could get this Cam Lock Screw. We could not find one at the hardware store this morning. We have tried many times to upload the Amazon receipt of purchase and it was always too large to load. The order number was 112-3901665-3637836
    • 10519
      10519
      ×1part HH · Cam Lock Screwctrl 046986vendor EASTCOASTMissing
    “Missing”
  • 2024-10-10114552—·Winsome·Laurita WareUSPSCompleted
    • 10519
      10519
      ×2part O · WHEELctrl 045614vendor SKC
    “PP - 005150878 - OK”
  • 2024-10-10114554—·Winsome·Tom ChangUSPSCompleted
    • 10519
      10519
      ×2part P · Locking Wheelctrl 046951vendor SKC
    “Broken.”
  • 2024-10-04114497—·Winsome·Robin McMasterUPSCompleted
    Damaged screw hole
    • 10519
      10519
      ×5part K · Left Drawer Railctrl 046994vendor EASTCOAST
    • 10519
      10519
      ×5part L · Right Drawer Railctrl 046994vendor EASTCOAST
    • 10519
      10519
      ×5part M · Left Drawer Guidectrl 046994vendor EASTCOAST
    • 10519
      10519
      ×5part N · Right Drawer Guidectrl 046994vendor EASTCOAST
    pdf
    “Missing”
    “Missing”
    “Missing”
    “Missing”
  • 2024-10-04114501—·Winsome·CONNIE CHIMONASUPSCompleted
    Damaged screw hole. The bottom of the drawer was broken during assembly.
    • 10519
      10519
      ×1part J · BOTTOM BOARD DRAWER ctrl 047649vendor SKC
    “1”
  • 2024-09-12114364Amazon·Winsome·Abigail MabutiUSPSCompleted
    Missing screws and instruction manual. Can’t set it up without instructions or the screw needed for it.
    • 10519
      10519
      ×I don’t knowpart hardware · All Screwsctrl 047649vendor SKC
    “missing, INSTRUCTIONS AS WELL”
  • 2024-08-26114212Amazon·Winsome·Kathryn GragardUPSCompleted
    • 10519
      10519
      ×1part G · Left Panel (Drawer)ctrl 046986vendor EASTCOAST
    • 10519
      10519
      ×1part H · Right Panel (Drawer)ctrl 046986vendor EASTCOAST
    • 10519
      10519
      ×1part I · Back Panel (Drawer)ctrl 046986vendor EASTCOAST
    “defective”
    “defective”
    “damaged”
  • 2024-08-26114224—·Winsome·SHERYL MARQUEZUSPSCompleted
    The hardware is missing for the storage rack. Can you please send this to us? Thank you.
    • 10519
      10519
      ×10part GG · SMALL CAM LOCK ctrl 046968vendor EASTCOAST
  • 2024-08-20114175—·Winsome·Wende UngleichUSPSCompleted
    • 10519
      10519
      ×2part O · WHEELctrl 046994vendor EASTCOAST
    “MISSING. WENT TO ASSEMBLE AFTER GETTING CAM LOCK SCREW AND SAW 2 WHEELS MISSING.”
  • 2024-08-19114157—·Winsome·Angus Investment Group LLCUSPSCompleted
    • 10519
      10519
      ×1part P · LOCKING WHEELctrl 044004vendor EASTCOAST
    “PP - 005129007 - OK”
  • 2024-07-301140189936 HOME DEPOT·Winsome·A V HOLCOMBEUSPSCompleted
    • 10519
      10519
      ×8part CC · LARGE WOOD DOWEL ctrl 047058vendor SKC
    • 10519
      10519
      ×10part DD · SMALL WOOD DOWEL ctrl 047058vendor SKC
    • 10519
      10519
      ×4part II · PHILLIPS SCREW LONG ctrl 047058vendor SKC
    • 10519
      10519
      ×20part JJ · PHILLIPS SCREW SHORT ctrl 047058vendor SKC
    • 10519
      10519
      ×4part KK · SMALL SCREW Actrl 047058vendor SKC
    • 10519
      10519
      ×36part LL · SMALL SCREW Bctrl 047058vendor SKC
  • 2024-07-24113966—·Winsome·Wende UngleichUSPSCompleted
    • 10519
      10519
      ×1part FF · Long Cam Lock Screwctrl 046994vendor EASTCOAST
    “Missing.”
  • 2024-07-12113872Amazon·Winsome·Jennie FerryUSPSCompleted
    • 10519
      10519
      ×4part GG · Small Cam Lockctrl 047113vendor EASTCOAST
    “Missing”
  • 2024-07-05113822—·Winsome·Joe JasekUSPSCompleted
    • 10519
      10519
      ×5part DD · Small Wood Dowelctrl 047116vendor EASTCOAST
    • 10519
      10519
      ×5part HH · Cam Lock Screw Shortctrl 047116vendor EASTCOAST
    “Missing”
    “Missing.”
  • 2024-06-27113777—·Winsome·GAIL HAGENUPSCompleted
    • 10519
      10519
      ×1part F · FRONT PANEL DRAWER ctrl 047058vendor SKC
    “dowel poke through drawer”
  • 2024-06-17113714Amazon·Winsome·Kayla sellersUSPSCompleted
    • 10519
      10519
      ×2part CC · Wood dowlctrl 047115vendor EASTCOAST
    “Qty 8 -- only recieved 6”
Showing the 50 most recent. Tighten the SKU or window filter to narrow further.
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
5
Sold in window
11,023
Return rate
0.05%
Vs replacements
-73
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.