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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
10633×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
95 replacement items in window — 1.06% of 8,960 units sold across 21 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
10633
10633
95
Replacement requestsindividual records from CS, with damage photos
showing 50 of 59
  • 2026-04-101182873000 WALMART.COM DSV·Winsome·Charles WiltUPSCompleted
    • 10633
      10633
      ×1part J · Large Drawer Front Panel Whitectrl 048346vendor SKCDamaged
  • 2026-03-111181629936 HOME DEPOT SUPPLY·Winsome·VICKIE RICHARDSONUPSCompleted
    • 10633
      10633
      ×1part A · TOP PANEL ctrl 048742-SKCvendor SKC
  • 2026-02-27118097Amazon·Winsome·Ricardo OchoaUSPSCompleted
    • 10633
      10633
      ×5part HH · Cam lock screw shortctrl 048726vendor SKCMissing
    • 10633
      10633
      ×5part GG · Small cam lockctrl 048726vendor SKCMissing
  • 2026-02-271180989936 HOME DEPOT SUPPLY·Winsome·VICTORIA SAKER WOESTEUPSCompleted
    It would be nice if all the rail parts were labeled-I would spend a lot less time squinting at the drawings to figure out which is which.
    • 10633
      10633
      ×2part R · Drawer Rail leftctrl 048346vendor SKCMissing
  • 2026-02-191180579936 HOME DEPOT SUPPLY·Winsome·Linda EdgellUPSCompleted
    • 10633
      10633
      ×2part T · DRAWER GUIDE LEFT ctrl 048742-SKC-R3vendor SKC
  • 2026-02-161180453000 WALMART.COM DSV·Winsome·Christine EngelUPSCompleted
    The middle holes are not lined up with the center of the wall that has the wooden dowels and screw holes, so I cannot put the bottom panel on.
    • 10633
      10633
      ×1part F · Bottom Panelctrl 048726vendor SKCDefective
  • 2026-02-13118026—·Winsome·FRAN HIFFINBOTHAMUPSCompleted
    • 10633
      10633
      ×2part O · BACK PANEL DRAWER SMALLctrl SKC-R3-048742vendor SKC
    • 10633
      10633
      ×2part P · LEFT PANEL DRAWER ctrl SKC-R3-048742vendor SKC
    • 10633
      10633
      ×2part Q · RIGHT PANEL DRAWERctrl SKC-R3-048742vendor SKC
  • 2026-02-13118033—·Winsome·PATRICK ERNESTUPSCompleted
    • 10633
      10633
      ×1part J · Front Panel Drawerctrl R3-048642-SKCvendor SKCDamaged
    “Orig req 117824”
  • 2026-01-281179429936 HOME DEPOT SUPPLY·Winsome·Tracy CarakerUPSCompleted
    I actually damaged the part
    • 10633
      10633
      ×1part L · Drawer back panelctrl 048742vendor SKCDamaged
  • 2026-01-14117824—·Winsome·PATRICK ERNESTUPSCompleted
    • 10633
      10633
      ×1part P · LEFT PANEL DRAWER ctrl R3-048642-SKCvendor SKC
    • 10633
      10633
      ×1part Q · RIGHT PANEL DRAWERctrl R3-048642-SKCvendor SKC
    • 10633
      10633
      ×1part J · FRONT PANEL DRAWER ctrl R3-048642-SKCvendor SKC
    • 10633
      10633
      ×10part HH · CAM LOCK SCREW SHORT ctrl R3-048642-SKCvendor SKC
    • 10633
      10633
      ×10part DD · SMALL WOOD DOWELctrl R3-048642-SKCvendor SKC
  • 2025-12-021174671750 AMAZON.COM DROP SHIP·Winsome·William BraytonUPSCompleted
    • 10633
      10633
      ×5part R · Drawer Rail Leftctrl 048694vendor SKCMissing
    • 10633
      10633
      ×5part S · Drawer Rail Rightctrl 048694vendor SKCMissing
  • 2025-11-171173579944 AMAZON.COM SERVICES LLC·Winsome·Cathy HughesUSPSCompleted
    • 10633
      10633
      ×3part JJ · Phillips Screw (short)ctrl 048474vendor SKCMissing
  • 2025-10-271172239936 HOME DEPOT SUPPLY·Winsome·Julia SmithUPSCompleted
    • 10633
      10633
      ×1part C · Middle panelctrl 048694vendor SKCDamaged
    • 10633
      10633
      ×1part D · Right panelctrl 048694vendor SKCDamaged
  • 2025-10-21117190Amazon·Winsome·Vernell WrightUPSCompleted
    please ship right side panel D as soon as possible. 2 left side panels were shipped. Thank you!
    • 10633
      10633
      ×1part D · Right Panelctrl 048642vendor SKCMissing
  • 2025-09-191170293000 WALMART.COM DSV·Winsome·Svetlana MalinovskayaUPSCompleted
    • 10633
      10633
      ×1part L · Large drawer back panelctrl 048346vendor SKCDamaged
    • 10633
      10633
      ×1part Q · Right panel drawerctrl 048346vendor SKCDefective
    • 10633
      10633
      ×1part P · Left panel drawerctrl 048346vendor SKCDamaged
  • 2025-09-021169281764 KOHLS.COM·Winsome·Michael Karlos BrownUPSCompleted
    When constructing the part, the bolts pulled out and damaged the panel
    • 10633
      10633
      ×1part D · Right vertical side w/ 5 slidesctrl 048555vendor SKCDamaged
  • 2025-07-25116710—·Winsome·Caroline StoverUPSCompleted
    • 10633
      10633
      ×1part J · Front Panel Drawerctrl 047966vendor SKCDefective
    • 10633
      10633
      ×1part Q · Right Panel Drawerctrl 047966vendor SKC
    “cam lock screw not catching. chunk came out.”
    “cam lock screw not catching. chunk came out.”
  • 2025-05-271163529936 HOME DEPOT SUPPLY·Winsome·Denise TalbottUPSCompleted
    The holes are milled incorrectly. They do not line up with the bottom piece.
    • 10633
      10633
      ×1part C · Middle Panelctrl 048346vendor SKCDefective
  • 2025-05-211163291764 KOHLS.COM·Winsome·Aubrey PenlandUSPSCompleted
    • 10633
      10633
      ×1part DD · Small Wood Dowelctrl 048122vendor SKCMissing
  • 2025-05-081162561764 KOHLS.COM·Winsome·Aubrey PenlandUPSCompleted
    I purchased (2) of these cabinets from Kohl's, & need a replacement for both (2) packages that are missing the (5) rails for R, S, T, U needed to put these cabinets together. Also need (1) of the missing (D) little wooden pieces. If this did not allow me to add all of the missing pieces pictures, please contact me so I can provide. Thank you.
    • 10633
      10633
      ×10part R · DRAWER RAIL LEFT ctrl 048122vendor SKC
    • 10633
      10633
      ×10part S · DRAWER RAIL RIGHT ctrl 048122vendor SKC
    • 10633
      10633
      ×10part T · DRAWER GUIDE LEFT ctrl 048122vendor SKC
    • 10633
      10633
      ×10part U · DRAWER GUIDE RIGHT ctrl 048122vendor SKC
    • 10633
      10633
      ×1part D · RIGHT PANEL ctrl 048122vendor SKC
  • 2025-05-061162449779 TARGET.COM·Winsome·Nnanna OgbuUPSCompleted
    • 10633
      10633
      ×2part L · Back Panel (Drawer)ctrl 048063vendor SKCMissing
  • 2025-04-291162059944 AMAZON.COM SERVICES LLC·Winsome·Vera HouptUPSCompleted
    Rest of cabinet is fine
    • 10633
      10633
      ×1part J · Front Panel Drawerctrl 047998vendor SKCDamaged
  • 2025-04-111161069802 WAYFAIR, LLC·Winsome·Tracy BoltonUPSCompleted
    • 10633
      10633
      ×1part M · FRONT PANEL DRAWER ctrl 048122 vendor SKC
  • 2025-03-25116012Amazon·Winsome·Mike MisegadisUSPSCompleted
    Thank you!!
    • 10633
      10633
      ×6part DD · SMALL WOOD DOWELctrl 047998vendor SKCMissing
  • 2025-03-031158329802 WAYFAIR, LLC·Winsome·CYNTHIA BROWNUPSCompleted
    • 10633
      10633
      ×1part M · FRONT PANEL DRAWER ctrl R3-048122-SKCvendor SKC
  • 2025-02-191157569944 AMAZON.COM SERVICES LLC·Winsome·Nancy ClinganUPSCompleted
    Additional photos of the receipt and damage are listed below. My cabinet is white.
    • 10633
      10633
      ×1part J · Large front panel drawer/WHITEctrl 048159vendor SKCDefective
    • 10633
      10633
      ×2part DD · Small wood dowelctrl 048159vendor SKCDefective
  • 2025-02-17115736—·Winsome·JOYCE PENQUITEUSPSCompleted
    • 10633
      10633
      ×20part AA · PHILLIPS SCREW DRAWER GUIDEctrl SKC-R3-048159-DIvendor SKC
  • 2025-02-101156789944 AMAZON.COM SERVICES LLC·Winsome·Suzanne GulbransonUPSCompleted
    This was the 4th cabinet and last drawer I was assembling and the only part that was defective. Everything else was fine. The instructions were very easy to follow and went together well. Everything was packaged very well and carefully. And everything arrived in 3 days from Amazon.
    • 10633
      10633
      ×1part O · Back Panel (Drawer)ctrl 047676vendor SKCDefective
  • 2025-01-231155151750 AMAZON.COM DROP SHIP·Winsome·Sagit ShirUSPSCompleted
    • 10633
      10633
      ×2part EE · Large Cam Lockctrl 048063vendor SKCMissing
    • 10633
      10633
      ×4part FF · Long Cam Lock Screwctrl 048063vendor SKCMissing
  • 2025-01-171154393320 LOWES USA·Winsome·Kim TomeUSPSCompleted
    • 10633
      10633
      ×8part JJ · Phillips screw (short)ctrl 048122vendor SKCMissing
  • 2025-01-131153729802 WAYFAIR, LLC·Winsome·JIM DELUCAUPSCompleted
    door is damaged and one front drawer
    • 10633
      10633
      ×1part M · front panel drawerctrl 047966vendor SKCDefective
    • 10633
      10633
      ×1part i · doorctrl 047966vendor SKCDamaged
  • 2025-01-131153899944 AMAZON.COM SERVICES LLC·Winsome·Elizabeth FlowersUPSCompleted
    All missing in my shipment
    • 10633
      10633
      ×5part R · Left drawer railctrl 047749vendor SKCMissing
    • 10633
      10633
      ×5part S · Right drawer railctrl 047749vendor SKCMissing
    • 10633
      10633
      ×5part T · Left drawer guidectrl 047749vendor SKCMissing
    • 10633
      10633
      ×5part U · Right drawer guidectrl 047749vendor SKCMissing
  • 2025-01-07115314—·Winsome·KRISTEN URBANUSPSCompleted
    Consumer needed the small cam locks and cam lock screws.
    • 10633
      10633
      ×10part GG · Cam Lock - Smallctrl 047966vendor SKCMissing
    • 10633
      10633
      ×10part HH · Cam Lock Screw - Shortctrl 047966vendor SKCMissing
  • 2025-01-06115300—·Winsome·KRISTEN URBANUSPSCompleted
    • 10633
      10633
      ×10part EE · LARGE CAM LOCK ctrl R3-047966-SKCvendor SKCDefective
    • 10633
      10633
      ×10part FF · CAM LOCK SCREW LONGctrl R3-047966-SKCvendor SKCDefective
  • 2024-12-181151089944 AMAZON.COM SERVICES LLC·Winsome·Joanna DenisonUPSCompleted
    • 10633
      10633
      ×1part F · Bottom panelctrl 047749vendor SKCDamaged
    • 10633
      10633
      ×1part OO · Door stopper ctrl 047749vendor SKC
  • 2024-12-16115052—·Winsome·SHARON HOUSTONUSPSCompleted
    • 10633
      10633
      ×2part FF · CAM LOCK ctrl SKC-R3-047608-SKCvendor SKCMissing
  • 2024-12-06114999—·Winsome·JENNIFER COTUGNOUPSCompleted
    • 10633
      10633
      ×1part M · FRONT PANEL DRAWER ctrl R3-047749-DI-SKCvendor SKCDamaged
  • 2024-11-141148329944 AMAZON.COM SERVICES LLC·Winsome·Sandra AndersonUPSCompleted
    Face of panel damaged
    • 10633
      10633
      ×1part J · Front panel (drawer)ctrl 047518vendor SKC
    “Damaged”
  • 2024-11-111147999944 AMAZON.COM SERVICES LLC·Winsome·Wendy OliverUSPSCompleted
    Wheel broke
    • 10633
      10633
      ×2part NN · Locking Wheelctrl 047304vendor SKCDamaged
    “Damaged”
  • 2024-11-111148001750 AMAZON.COM DROP SHIP·Winsome·Jacqueline KinleyUPSCompleted
    Has large chip on the front of the door. Control number spot would not let me enter numbers, it is Skc-R3-047966-SKC
    • 10633
      10633
      ×1part I · Door ctrl 047966vendor SKCDamaged
    “Damaged”
  • 2024-10-22114649Amazon·Winsome·Stephanie GarciaUSPSCompleted
    • 10633
      10633
      ×1part HH · Cam lock Screw (short)ctrl 047676vendor SKC
    “Missing”
  • 2024-10-16114596—·Winsome·PATRICIA GATRELLUSPSCompleted
    I assembled the cabinet I came up minus one part I need for the drawers I need one more HH Cam Lock Screw ( short)
    • 10633
      10633
      ×3part HH · CAM LOCK SCREW SHORT ctrl 047608vendor SKC
    “Missing”
  • 2024-10-09114535Gift·Winsome·Michelle K EverettUPSCompleted
    • 10633
      10633
      ×1part D · Right Panelctrl 047608vendor SKC
    “missing”
  • 2024-09-23114428—·Winsome·LETICIA PEREZUPSCompleted
    • 10633
      10633
      ×3part Q · RIGHT PANEL DRAWERSctrl 046832vendor SKC
    “PP - 005144224 - OK”
  • 2024-09-20114412Amazon·Winsome·TRACI HAYNESUPSCompleted
    • 10633
      10633
      ×1part J · Large Drawer Frontctrl 047608vendor SKC
    “defective”
  • 2024-09-16114386Amazon·Winsome·Donna WildmanUSPSCompleted
    • 10633
      10633
      ×1part HH · Can Lock Screw shortctrl 047608vendor SKC
    “missing”
  • 2024-09-161143919802 WAYFAIR, LLC·Winsome·Edward SurianoUPSCompleted
    I’ve attached a picture and circuled the piece I am missing so that it is clear what I am missing. If it makes it easier, I’d be happy to pay for shipping.
    • 10633
      10633
      ×1part Q · Right Panel (Drawer)ctrl 047608vendor SKC
    • 10633
      10633
      ×1part P · Left Panel (Drawer)ctrl 047608vendor SKC
    “missing”
    “missing”
  • 2024-09-13114373—·Winsome·CYNTHIA SCHILLINGUPSCompleted
    Screwheads stripped out doe to faulty hex wrench Unable to attach amazon delivery - order # 113-3569481-9281022
    • 10633
      10633
      ×1part B · LEFT PANEL ctrl 047443vendor SKC
    “The hole placements were off making it impossible to lock in the cam lock screw and it is preventing the top drawer from fully closing.”
  • 2024-09-041142781750 AMZ DS·Winsome·Melissa WestUSPSCompleted
    • 10633
      10633
      ×7part LL · Small Scrtew Bctrl 047443vendor SKC
    “Missing.”
  • 2024-08-30114265Amazon·Winsome·Linda CastellonUPSCompleted
    ...
    • 10633
      10633
      ×1part J · Front Panel Drawer - Largectrl 047608vendor SKC
    “damaged”
Showing the 50 most recent. Tighten the SKU or window filter to narrow further.
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
12
Sold in window
8,960
Return rate
0.13%
Vs replacements
-83
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.