Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

16517×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

24 replacement items in window — 0.684% of 3,511 units sold across 11 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
16517	24

Replacement requestsindividual records from CS, with damage photos

23 records

2026-04-211183261900 WAYFAIR.CA·Canada·Tanya DuerksenCanada PostCompleted
- 16517×1part I · SNACK TABLE ctrl 048220vendor EASTCOAST
“Wayfair cancelled”
2026-03-171181871750 AMAZON.COM DROP SHIP·Winsome·Linda TherrienUPSCompleted
- 16517×1part A · VERTICAL POST ctrl 048220vendor EASTCOAST
2026-03-091181521750 AMAZON.COM DROP SHIP·Winsome·Linda TherrienUPSCompleted
The base holder for the trays, only had 2 trays o. It and the base bottom just broke on its own. It was delivered the end of January and put together a few days into February!
- 16517×2part B · BASEctrl 048220vendor EASTCOAST
2026-02-181180521750 AMAZON.COM DROP SHIP·Winsome·Sonya GaleUPSCompleted
The stand holes for the screws are stripped
- 16517×2part A · VERTICAL POST ctrl 048220vendor EASTCOAST
2026-02-091180009936 HOME DEPOT SUPPLY·Winsome·Randie LebowUPSCompleted
- 16517×1part I · Snack Tablectrl 048220vendor EASTCOASTDefective
“1 leg was about 1/2" shorter than other legs. wobbly.”
2025-03-171159424501 VIRVENTURES INC·Winsome·alan millerUPSCompleted
- 16517×1part I · Snack Tablectrl 048220vendor EASTCOASTDefective
“Qty 1 entered in error. Supposed to be 2.”
2025-03-111159114501 VIRVENTURES INC·Winsome·alan millerUPSCompleted
- 16517×1part I · Snack Tablectrl 048220vendor EASTCOASTDefective
“Tops not finished properly. one has a crack/split.”
2025-03-041158531750 AMAZON.COM DROP SHIP·Winsome·KIM DUNCANUSPSCompleted
- 16517×4part G · WOOD DOWEL ctrl 048220vendor EASTCOAST
2025-02-06115660—·Winsome·DANIEL MULLANEYUSPSCompleted
- 16517×1part hardware · HARDWAREctrl EC-R8-048033vendor EASTCOAST
2025-02-03115594—·Winsome·KIMBER MACGIBBONUPSCompleted
- 16517×2part A · VERTICAL POST ctrl 048033vendor EASTCOAST
2025-01-06115249—·Winsome·ASHLEY MCGORTYUPSCompleted
- 16517×1part I · SNACK TABLE ctrl 044374vendor SKC
2024-12-30115233—·Winsome·SABATINO CIMATOUPSCompleted
- 16517×2part A · VERTICAL POST ctrl EC-R8-048033-ECvendor EASTCOAST
- 16517×1part I · SNACK TABLE ctrl EC-R8-048033-ECvendor EASTCOAST
2024-12-261151651750 AMAZON.COM DROP SHIP·Winsome·Richard PaulUPSCompleted
- 16517×1part I · SNACK TABLEctrl 048033vendor EASTCOAST
2024-12-171150964501 VIRVENTURES INC·Winsome·joseph buonoUPSCompleted
- 16517×1part I · SNACK TABLE ctrl 048033vendor EASTCOAST
2024-12-111150441750 AMAZON.COM DROP SHIP·Winsome·Timothy BlackburnUPSCompleted
One tables leg is snapped. Second table missing a lot of paint.
- 16517×2part I · Snack tablectrl 048033vendor EASTCOASTDamaged
2024-11-251149221750 AMAZON.COM DROP SHIP·Winsome·C. KarlUPSCompleted
- 16517×1part I · Snack Tablectrl 044374vendor SKC
“Scratched on the edge of the top.”
2024-11-221149021750 AMAZON.COM DROP SHIP·Winsome·PJ HernandezUPSCompleted
Set arrived with 1 broken tray
- 16517×1part I · Snack tablectrl 048033vendor EASTCOASTDamaged
2024-11-201148891750 AMAZON.COM DROP SHIP·Winsome·Cheryl KeppnerUPSCompleted
Both vertical posts were broke in half.
- 16517×2part A · Vertical Postctrl 048033vendor EASTCOASTDamaged
2024-11-14114838Amazon·Winsome·Alison SharpeUPSCompleted
I of the tables is defective and too wobbly to use
- 16517×1part I · 1 tablectrl 048033vendor EASTCOAST
“Damaged”
2024-10-16114598Amazon·Winsome·Nancy E BoyerUPSCompleted
Received product today. Corner of One rack part E broken off but is painted indicating defective part was packaged and shipped that way.
- 16517×1part E · Rackctrl 044372vendor SKC
“Defective”
2024-10-14114565Amazon·Winsome·Michele HenryUSPSCompleted
The TV stand brackets are stripped can not tighten. Need all the parts for a new TV Stand
- 16517×1part Hardware · Hardwarectrl 044372vendor SKC
2024-09-201144131750 Amazon DS·Winsome·Silvia McGheeUPSCompleted
- 16517×1part I · Snack Tablectrl 044372vendor SKC
“Split/cracked in one corner.”
2024-08-051140511750 AMAZON.COM DROP SHIP·Winsome·Jennifer OrtizUPSCompleted
2 of the tables came cracked, can you send replacements? I have pictures but can’t seem to email anyone.
- 16517×2part I · Tablectrl 044374vendor SKC
“Cracked upon arrival”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

3,511

Return rate

0.37%

Vs replacements

-11

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.