Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

20315×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

89 replacement items in window — 9.24% of 963 units sold across 17 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
20315	89

Replacement requestsindividual records from CS, with damage photos

showing 50 of 66

2026-03-26118216—·Winsome·MARY SERGISONUPSCompleted
- 20315×1part A · TOP PANEL ctrl 048154-SKCvendor SKC
2026-03-16118179—·Winsome·MARY SERGISONUSPSCompleted
- 20315×1part N · WOOD DOWELctrl 048154-R1-SKCvendor SKC
2026-03-06118135—·Winsome·TAMMY MCDIVITTUSPSCompleted
- 20315×1part hardware · HARDWARE ctrl 045962vendor SKC
2026-01-051177283320 LOWES USA·Winsome·Don OUPSCompleted
Everything else was great except for those parts I mentioned overall qualities excellent
- 20315×1part K · Back Panelctrl 048698vendor SKCDefective
- 20315×1part P · Small Cam Lockctrl 048698vendor SKCDamaged
2025-11-12117334amazon·Winsome·William G PayneUSPSCompleted
- 20315×2part P · Small Cam Lockctrl 046948vendor SKCDamaged
2025-10-31117271—·Winsome·Derek MixUPSCompleted
- 20315×1part I · Right Panel Drawerctrl 045962-DIvendor SKCMissing
- 20315×4part P · Small Cam Lockctrl 045962-DIvendor SKCDamaged
“4 Left, 2 Right”
2025-10-27117212Amazon·Winsome·Eyoung JungUPSCompleted
- 20315×2part C · Left Panelctrl 046951vendor SKCDamaged
- 20315×2part D · Right Panelctrl 046951vendor SKCDamaged
2025-10-13117140Amazon·Winsome·Jennifer HendryxUPSCompleted
Ordered on Amazon.
- 20315×1part I · Right panel(drawer)ctrl 045962vendor SKCMissing
- 20315×1part P · Small Cam Lockctrl 045962vendor SKCMissing
2025-10-131171449944 AMAZON.COM SERVICES LLC·Winsome·Anika KimUPSCompleted
I got a wrong part for one drawer.
- 20315×1part I · Right Panel (Drawer)ctrl 045962vendor SKCMissing
2025-10-07117111AMAZON.COM DROP SHIP·Winsome·JUSTIN GASKELLUPSCompleted
- 20315×2part I · RIGHT PANEL DRAWER ctrl 045962vendor SKC
2025-08-221168789944 AMAZON.COM SERVICES LLC·Winsome·juthata mageeUSPSCompleted
- 20315×1part P · small cam lockctrl 045964vendor SKCDamaged
2025-08-19116860Amazon·Winsome·Kimberly J SchultzUPSCompleted
Missing Left panel drawer, received extra right panel drawer. Missing 1 small cam lock.
- 20315×1part P · Small cam lockctrl 045965vendor SKCMissing
- 20315×1part H · Left panel drawerctrl 045965vendor SKCMissing
2025-07-16116638—·Winsome·KELSEY MARINERUSPSCompleted
- 20315×12part P · SMALL CAM LOCK ctrl R1-045964-DI-SKCvendor SKC
2025-07-151166379936 HOME DEPOT SUPPLY·Winsome·Jocelyn PotierUPSCompleted
- 20315×3part J · Front Panel Drawerctrl 048154vendor SKCMissing
- 20315×1part M · Knobctrl 048154vendor SKCMissing
2025-07-08116595—·Winsome·SIMON OLGUINUPSCompleted
- 20315×1part L · BOTTOM BOARD DRAWER ctrl 045965-DI-SKCvendor SKC
2025-07-071165849944 AMAZON.COM SERVICES LLC·Winsome·Cameron JonesUSPSCompleted
all cam locks broken upon arrival of shipment
- 20315×8part O · large cam lockctrl 045965vendor SKCDefective
- 20315×12part P · small cam lockctrl 045965vendor SKCDefective
2025-06-091164159944·Winsome·Jagvinder SoomalUPSCompleted
- 20315×1part L · Bottom boardctrl 045965vendor SKCMissing
2025-04-04116075—·Winsome·Louanne DukesUSPSCompleted
- 20315×1part hardware · Hardware Packetctrl 046680-DIvendor SKCMissing
“PP - 005226785 - OK”
2025-03-07115878—·Winsome·REINER DE RUITERUPSCompleted
- 20315×1part H · LEFT PANEL DRAWER ctrl R1-045965-DI-SKCvendor SKC
- 20315×1part I · RIGHT PANEL DRAWERctrl R1-045965-DI-SKCvendor SKC
- 20315×1part J · FRONT PANEL DRAWERctrl R1-045965-DI-SKCvendor SKC
- 20315×1part K · BACK PANEL DRAWER ctrl R1-045965-DI-SKCvendor SKC
- 20315×8part P · SMALL CAM LOCK ctrl R1-045965-DI-SKCvendor SKC
- 20315×4part Q · CAM LOCK SCREW ctrl R1-045965-DI-SKCvendor SKC
2025-01-27115550—·Winsome·Christine BartoUSPSCompleted
- 20315×12part P · Small Cam Locksctrl 046573-DIvendor SKCDamaged
“Broken when turned.”
2025-01-271155549944 AMAZON.COM SERVICES LLC·Winsome·Lindsey SimpsonUPSCompleted
- 20315×1part H · Left Panel Drawerctrl 045962-DIvendor SKCMissing
2025-01-24115522—·Winsome·JEFF WASSERMANUSPSCompleted
- 20315×12part P · SMALL CAM LOCK ctrl R1-046573-DI-SKCvendor SKC
2025-01-23115516—·Winsome·JACQUELINE BOOTHUSPSCompleted
- 20315×14part S · SCREW ctrl R1-046571-DI-SKCvendor SKC
2025-01-16115430—·Winsome·Frank SoleUSPSCompleted
- 20315×3part P · Small Cam Lockctrl 045962-DIvendor SKCDamaged
“Broken”
2025-01-131153709944 AMAZON.COM SERVICES LLC·Winsome·LORI A PEARSONUPSCompleted
- 20315×1part I · RIGHT PANEL DRAWER ctrl R1-045963-DI-SKCvendor SKCMissing
2025-01-06115269Amazon·Winsome·Adriana HerschUPSCompleted
The side panels of one door came cracked from the box. Please, send replacements.
- 20315×1part H · Left Panel Drawerctrl 046402vendor SKCDamaged
- 20315×1part I · Right Panel Drawerctrl 046402vendor SKCDamaged
2024-12-201151269944 AMAZON.COM SERVICES LLC·Winsome·Shannon MurphyUPSCompleted
- 20315×1part A · Top panelctrl 045963vendor SKCDamaged
- 20315×2part P · SMALL CAM LOCK ctrl 045963vendor SKC
2024-12-17115085—·Winsome·DAVID KOTOWICHUSPSCompleted
- 20315×4part O · LARGE CAM LOCKS ctrl R1-046680-DI-SKCvendor SKC
2024-11-25114919—·Winsome·FIONA DESRUISSEAUXUSPSCompleted
- 20315×20part Q · CAM LOCK SCREW ctrl R1-045964-DI-SCKvendor SKCDefective
“received smaller than her original. Images are attached.”
2024-11-151148479944·Winsome·FIONA DESRUISSEAUXUPSCompleted
- 20315×1part A · TOP ctrl R1-045964-DI-SCKvendor SKC
- 20315×1part hardware · HARDWAREctrl R1-045964-DI-SCKvendor SKC
“Missing”
“Missing”
2024-11-141148279944 AMAZON.COM SERVICES LLC·Winsome·MICHAEL MCCULLOUGHUPSCompleted
it came with 4 right panel drawers(piece I) and 2 left drawers piece H
- 20315×1part H · LEFT PANEL DRAWER ctrl 045962-DI-SKCvendor SKCMissing
“Wrong Part”
2024-11-13114824—·Winsome·Donna StricklandUPSCompleted
- 20315×1part H · LEFT PANEL DRAWERctrl 045962-DIvendor SKC
“PP - 005164396 - OK”
2024-10-30114716—·Winsome·ALICIA KRIEGERUSPSCompleted
Broken
- 20315×3part R · Bolts for Knobs (send only bolts)ctrl 045963vendor SKCDamaged
“aliciakrieger@yahoo.com - Orig request 114534. Received knobs in error. No bolts.”
2024-10-30114719—·Winsome·Zach SteddenUPSCompleted
There is a chunk of wood broken out of the edge of the center piece of the table top.
- 20315×1part I · Right Panel Drawerctrl 045962vendor SKCMissing
“Original request 114504 lost in transit. Claim filed and paid to Winsome. Original was missing.”
2024-10-28114692—·Winsome·MANIK ANANDUSPSCompleted
Broken
- 20315×12part P · SMALL CAM LOCK ctrl 046948vendor SKC
2024-10-23114669—·Winsome·BRIAN WILLIAMSUSPSCompleted
Top of piece has dent /scratchs in surface
- 20315×12part P · SMALL CAM LOCK ctrl 045964vendor SKC
2024-10-22114647Amazon·Winsome·Zach SpeddenUPSCompleted
We received 2 left panels and no right panel. This part was requested 3 weeks ago and I received shipping confirmation but the package has never been delivered and the tracking information has disappeared
- 20315×1part I · Right Panel (Drawer)ctrl 045962vendor SKC
“Missing”
2024-10-21114618Amazon·Winsome·David FeriaUSPSCompleted
Both two sets tables, will like to get extra ones just in case
- 20315×10part P · Small Cam Lockctrl 045965vendor SKC
- 20315×10part O · Large cam lockctrl 045965vendor SKC
“Damaged”
“Damaged”
2024-10-21114630—·Winsome·DONNA JAMESUPSCompleted
The control number is R3-046075-10-115 It would not let me put a letter in
- 20315×1part I · RIGHT PANEL DRAWER ctrl 045962vendor SKC
2024-10-21114640—·Winsome·PAUL NURMIUPSCompleted
Part A has a couple of scratches that are very noticeable. System would not allow me to type the full number for Control No: R3-046075-10-115. Please advice me of status of this or I will order a new one from Target and return this one. Thank you.
- 20315×1part I · RIGHT PANEL DRAWER ctrl 045962vendor SKC
“Missing”
2024-10-15114578—·Winsome·GENE BENTLEYUPSCompleted
one chair is okay but another one is not possible to assemble as it don't have screw option
- 20315×1part I · RIGHT PANEL DRAWER ctrl 045962vendor SKC
2024-10-15114580—·Winsome·DELMIS ZAVALAUPSCompleted
one chair is okay but another one is not possible to assemble as it don't have screw option
- 20315×2part I · RIGHT PANEL DRAWER ctrl 045963vendor SKC
2024-10-15114591—·Winsome·SEAN DONELLANUPSCompleted
- 20315×2part H · LEFT PANEL DRAWER ctrl 045963vendor SKC
2024-10-14114562—·Winsome·PHILLIP BARTEEUPSCompleted
Item was delivered with broken or damaged parts.
- 20315×1part A · TOP PANEL ctrl 045964vendor SKC
- 20315×1part B · APRONctrl 045964vendor SKC
2024-10-14114572—·Winsome·JONI HALLIGANUSPSCompleted
Item was delivered with broken or damaged parts.
- 20315×12part P · SMALL CAM LOCK ctrl 045964vendor SKC
2024-10-11114557—·Winsome·LISA EARLEYUPSCompleted
The drawer I received does not fit correctly. Despite building the drawer correctly, once I try to slide it in there is a gap at the bottom and the top hits the front of the cabinet before it fully slides in.
- 20315×1part E · BOTTOM PANEL FRONT ctrl 045964vendor SKC
- 20315×1part F · BOTTOM PANEL REAR ctrl 045964vendor SKC
“Defective”
“Defective”
2024-10-10114548Amazon·Winsome·Jayden VanBurenUPSCompleted
- 20315×8part O · Large Cam Lockctrl 045963vendor SKC
- 20315×1part A · Top Panelctrl 045963vendor SKC
“damaged”
“damaged”
2024-10-09114534—·Winsome·ALICIA KRIEGERUSPSCompleted
Missing Bolt (knob) set of 3
- 20315×3part R · BOLT KNOB ctrl 045963vendor SKC
“Missing”
2024-10-08114530Amazon·Winsome·Karl Hagans Sr.UPSCompleted
I ordered the Accent Table through Amazon it arrived with 5 Left Drawer Panels and 1 Right Drawer Panel so I'm unable to put 2 of the drawers together. I need the Right Drawer Panels so that I can put the drawers together.
- 20315×2part I · Right Drawer Panelsctrl 045962vendor SKC
“missing”
2024-10-07114504—·Winsome·Zach SteddenUPSCompleted
Missing.
- 20315×1part I · Right Panel Drawerctrl 045962vendor SKC
“Missing.”

Showing the 50 most recent. Tighten the SKU or window filter to narrow further.

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

963

Return rate

0.10%

Vs replacements

-88

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.