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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
22520×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
23 replacement items in window — 0.770% of 2,988 units sold across 12 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
22520
22520
23
Replacement requestsindividual records from CS, with damage photos
20 records
  • 2026-04-23118334—·Winsome·Robin NewnamUSPSCompleted
    • 22520
      22520
      ×1part hardware · Hardware Packetctrl 047686vendor CHOKCHOKULMissing
  • 2026-03-191181973320 LOWES USA·Winsome·Glenda MooreUSPSCompleted
    • 22520
      22520
      ×1part G1 · Hex Screwctrl 047683vendor EASTCOASTMissing
  • 2026-03-091181489944 AMAZON.COM SERVICES LLC·Winsome·Susan HannumUPSCompleted
    • 22520
      22520
      ×2part A · Vertical postsctrl 047686vendor CHOKCHOKULMissing
  • 2026-01-211178839944 AMAZON.COM SERVICES LLC·Winsome·Myles Daniel MaskovichUSPSCompleted
    We are only missing the hardware for the table stand. Screws, caps, dowels, etc. We have the actual table stand parts. We need the full set. Thank you.
    • 22520
      22520
      ×1part Hardware · Hardwarectrl 047683vendor EASTCOAST
  • 2026-01-211178919936 HOME DEPOT SUPPLY·Winsome·ANGELA LEDESMAUPSCompleted
    • 22520
      22520
      ×1part A1 · Snack Tablectrl 047683vendor EASTCOASTDamaged
    “Back end broken apart.”
  • 2025-05-191163113320 LOWES USA·Winsome·Raeven SanchezUSPSCompleted
    • 22520
      22520
      ×1part hardware · Hardwarectrl 047762vendor EASTCOAST
  • 2025-03-17115940—·Winsome·AMANDA CARUANAUSPSCompleted
    • 22520
      22520
      ×1part hardware · HARDWAREctrl 047686vendor CHOKCHOKUL
  • 2025-03-061158749944 AMAZON.COM SERVICES LLC·Winsome·George L DavisUPSCompleted
    • 22520
      22520
      ×1part E · Rackctrl 047654vendor YUDSHENGMissing
  • 2025-03-04115859—·Winsome·ANN EDLEMANUPSCompleted
    • 22520
      22520
      ×1part B · BASEctrl R2-047654-DI-YUDvendor YUDSHENG
  • 2025-02-121157049944 AMAZON.COM SERVICES LLC·Winsome·Marco MieraUPSCompleted
    One snack table has a crack in it.
    • 22520
      22520
      ×1part I1 · Snack tablectrl 047654vendor YUDSHENGDamaged
  • 2024-12-091150169944 AMAZON.COM SERVICES LLC·Winsome·Nicole KirchnerUPSCompleted
    The dowel piece that allows table to open and close under the metal bar is snapped. It came out of the box this way. I assume it is a defect as all the other table trays are fine. The tables came put together with rivets, so it appears that a whole tray will need to be replaced.
    • 22520
      22520
      ×1part A1 · Snack Tablectrl 047686vendor CHOKCHOKULDamaged
  • 2024-12-041149829936 Home Depot·Winsome·Maria SmithUSPSCompleted
    I love the set and it looks really nice next to my furniture in my family room.
    • 22520
      22520
      ×2part H1 · Wood plugctrl 047683vendor EASTCOASTDefective
  • 2024-11-041147479936 HOME DEPOT SUPPLY·Winsome·Brooklyn WebbUPSCompleted
    Missing 2 B1 vertical posts
    • 22520
      22520
      ×2part B1 · Vertical postctrl 047683vendor EASTCOAST
    “Missing”
  • 2024-10-281146829779 TARGET.COM·Winsome·Billie AustinUPSCompleted
    • 22520
      22520
      ×2part B1 · Vertical postctrl 047683vendor EASTCOAST
    “Missing”
  • 2024-10-22114652—·Winsome·LEIGH ANN GINIENSKIUSPSCompleted
    • 22520
      22520
      ×4part I1 · WOOD DOWEL ctrl 047683vendor EASTCOAST
    pdf
    “Missing”
  • 2024-10-031144924018 PERPAY·Winsome·YATLIN BLANTONUPSCompleted
    • 22520
      22520
      ×1part B1 · VERTICAL POSTctrl 047683vendor EASTCOAST
    “114454 - REPLACEMENTS SHIPPED ONLY 1 IN ERROR. SHIPPING SECOND POST.”
  • 2024-09-301144544018 PERPAY·Winsome·YATLIN BLANTONUPSCompleted
    • 22520
      22520
      ×2part B1 · VERTICAL POST ctrl 047683vendor EASTCOAST
    “Missing”
  • 2024-07-15113896Amazon·Winsome·Janet CaseyUPSCompleted
    • 22520
      22520
      ×1part A1 · Snack Tablectrl 047469vendor CHOKCHOKUL
    “broken”
  • 2024-07-01113787Amazon·Winsome·Alvin RobinsonUPSCompleted
    • 22520
      22520
      ×2part C1 · Basectrl 047469vendor CHOKCHOKUL
    • 22520
      22520
      ×1part D1 · Handlectrl 047469vendor CHOKCHOKUL
    • 22520
      22520
      ×1part E1 · Lower Cross Barctrl 047469vendor CHOKCHOKUL
    • 22520
      22520
      ×2part F1 · Rackctrl 047469vendor CHOKCHOKUL
    “Missing”
    “Missing”
    “Missing”
    “Missing”
  • 2024-06-24113746Amazon·Winsome·Roberta StevensUSPSCompleted
    • 22520
      22520
      ×1part hardware · Hardwarectrl 047469vendor CHOKCHOKUL
    “null”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
2,988
Return rate
0.03%
Vs replacements
-22
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.