Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
25 replacement items in window — 1.63% of 1,531 units sold across 9 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 25 |
Replacement requestsindividual records from CS, with damage photos
17 records- 2025-06-17116482—·Winsome·WENDY ELLISONUSPSCompleted
- 2025-05-071162513047 WHOLE9YARDS USA LLC·Winsome·TIFFANY A SPRINGUPSCompleted
- 23720×2part L1 · Snack Tablectrl 047728vendor EASTCOASTDefective
“wobbly. teeter totter when set up. not stable.” - 2025-04-251161899936 HOME DEPOT SUPPLY·Winsome·Janine DostalekUPSCompleted
- 23720×1part D1 · Right Rear Postctrl 047728vendor EASTCOASTDefective
“holes drilled on top were on the bottom where caster goes.” - 2025-04-181161489802 WAYFAIR, LLC·Winsome·Joan NugentUPSCompleted
- 2025-03-311160373322 GORDON COMPANIES INC·Winsome·Winslow WongUPSCompleted
- 23720×1part D1 · REAR RIGHT POST ctrl R1-047728-ECvendor EASTCOAST
- 2025-03-261160183320 LOWES USA·Winsome·Robin StarkUPSCompleted
- 2025-03-241159829944 AMAZON.COM SERVICES LLC·Winsome·Ray MurrayUPSCompletedThe left post is made wrong. The holes at the castor end are too close to the end. The other end is too far to attach to the top. Someone was asleep on the production line.
- 2025-03-201159659944 AMAZON.COM SERVICES LLC·Winsome·James PenneyUPSCompletedThe top panel has cracks on/near hinges on one side. I would still like to have this, as long as the Top Panel piece can be replaced. I could return cracked Top Panel it if you like. Pictures of cracks attached.
- 23720×1part A1 · Top Panelctrl 047728vendor EASTCOASTDamaged
- 2025-01-211154835341 OJCOMMERCE, LLC·Winsome·WILLIAMS QUANTEERUPSCompleted
- 2025-01-201154629944 AMAZON.COM SERVICES LLC·Winsome·Bryna C WarnockUPSCompletedOne of the front post that came with our product was not bored correctly for the screws. All other posts has wider holes that allowed the screws to fully sit. Screws cannot grip female receiver holes because they cannot reach.
- 23720×1part E1 · Front Postctrl 047852vendor EASTCOASTDefective
- 2025-01-081153279802 WAYFAIR, LLC·Winsome·Dorothy CarmichaelUPSCompletedOriginal was missing.
- 23720×1part F1 · CROSS BARctrl 047728vendor EASTCOASTDefective
“Received TV tray from request 115175” - 2024-12-26115175—·Winsome·DOROTHY CARMICHAELUPSCompleted
- 23720×1part F1 · CROSS BARctrl 047728vendor EASTCOAST
- 2024-12-17115087—·Winsome·WILLIAM ENNISUSPSCompleted
- 23720×3part I1 · HEX SCREW ctrl EC-R1-047852-DIvendor EASTCOAST
- 2024-11-151148519944 AMAZON.COM SERVICES LLC·Winsome·Cheri BickarUPSCompleted
- 2024-11-111148089944 AMAZON.COM SERVICES LLC·Winsome·Crystal PerryUPSCompletedHi. I ordered this from Amazon. The order number is 111-7972845-2732238. It looks like it will be very pretty but the top has a crack from one end to the other. I've attached a picture. Any chance I can return just the top part for a replacement?
- 23720×1part A1 · Top Panelctrl 047852vendor EASTCOASTDamaged
“Damaged” - 2024-10-151145889936 Home Depot·Winsome·Tonya SladeUSPSCompleted
- 23720×1part hardware · Hardware Packetctrl 047489vendor CHOKCHOKUL
“Missing” - 2024-09-10114352Amazon·Winsome·Brenda K ManningUPSCompleted
- 23720×1part A1 · Top Panelctrl 047489vendor CHOKCHOKUL
“Large split in wood top.”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
19
Sold in window
1,531
Return rate
1.24%
Vs replacements
-6
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.