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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
33720×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
37 replacement items in window — 1.72% of 2,152 units sold across 14 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
33720
33720
37
Replacement requestsindividual records from CS, with damage photos
25 records
  • 2026-05-191184181764 KOHLS.COM·Winsome·Paula JandtUPSCompleted
    The black piece to hold the roller in on the bottom is missing
    • 33720
      33720
      ×1part E1 · Front Postctrl 048062vendor EASTCOASTDefective
  • 2026-01-191178609936 HOME DEPOT SUPPLY·Winsome·Patricia PintoUSPSCompleted
    Looks like a lovely set, just want to finish building. Thank you
    • 33720
      33720
      ×4part I1 · Hex Screwctrl 048062vendor EASTCOASTMissing
    • 33720
      33720
      ×4part K1 · Wood Plugctrl 048062vendor EASTCOASTMissing
  • 2025-12-111175369936 HOME DEPOT SUPPLY·Winsome·Jacqueline L SchaapUPSCompleted
    • 33720
      33720
      ×1part C1 · REAR LEFT POST ctrl 047499vendor CHOKCHOKUL
  • 2025-10-14117158—·Canada·RANIN JURBANCompleted
    • 33720
      33720
      ×1part Stand · Standctrl 047499vendor CHOKCHOKUL
    • 33720
      33720
      ×1part hardware · Hardware for standctrl 047499vendor CHOKCHOKUL
    “PP - WBC 00484390 - OK”
    “PP - WBC 00484390 - OK”
  • 2025-06-24116516—·Winsome·KYLE OCONNORUPSCompleted
    • 33720
      33720
      ×1part A1 · TOP ctrl CCK-R1-047499vendor CHOKCHOKUL
    • 33720
      33720
      ×1part L1 · SNACK TABLE ctrl CCK-R1-047499vendor CHOKCHOKUL
  • 2025-05-201163269936 HOME DEPOT SUPPLY·Winsome·Jacqueline L SchaapUPSCompleted
    One of the trays has some damage and Right Rear Post is damaged.
    • 33720
      33720
      ×1part D1 · Rear Right Postctrl 047499vendor CHOKCHOKULDamaged
    • 33720
      33720
      ×1part L1 · Snack Tablectrl 047499vendor CHOKCHOKULDamaged
  • 2025-05-131162899944·Winsome·Thomas NelsonUPSCompleted
    Hi there, I'm so sorry to bother you. Just built the Snack Table Set, and it is beautiful. Unfortunately, two of the tables seem to have very uneven legs, and they wobble significantly. A third one wobbles a little bit - I can handle that. Can you send me two replacements, please? I've attached a copy of the invoice. Let me know if there is something else you would like me to do. Thank you. Thomas Nelson
    • 33720
      33720
      ×2part L1 · Snack Tablectrl 047850vendor EASTCOASTDefective
  • 2025-04-161161379936 HOME DEPOT SUPPLY·Winsome·Phil BrentUPSCompleted
    • 33720
      33720
      ×1part C1 · Rear left postctrl 047850vendor EASTCOAST
  • 2025-03-271160239802 WAYFAIR, LLC·Winsome·Julie MansfieldUPSCompleted
    • 33720
      33720
      ×1part A1 · TOP PANEL ctrl 047850-ecvendor EASTCOAST
  • 2025-03-251160069944 AMAZON.COM SERVICES LLC·Winsome·Becky MartinUPSCompleted
    • 33720
      33720
      ×2part L1 · Snack Tablectrl 048062vendor EASTCOASTDefective
    “2 are too tall and will not fit into slots in stand(grooves)”
  • 2025-03-251160119944 AMAZON.COM SERVICES LLC·Winsome·Carla RaislerUPSCompleted
    • 33720
      33720
      ×1part C1 · Rear left postctrl 047850vendor EASTCOASTMissing
    “Orig 115837. Consumer requested wrong part.”
  • 2025-03-031158379944 AMAZON.COM SERVICES LLC·Winsome·Carla RaislerUPSCompleted
    I received two C1 Rear Left Posts. F1 crossbar the wood dowels don't fit.
    • 33720
      33720
      ×1part D1 · Rear Right Postctrl 047850vendor EASTCOASTMissing
    • 33720
      33720
      ×1part F1 · Cross Barctrl 047850vendor EASTCOASTDefective
  • 2025-02-281158291750 AMAZON.COM DROP SHIP·Winsome·SHIRLY J LUCK CENTERUSPSCompleted
    • 33720
      33720
      ×18part K1 · WOOD PLUG ctrl EC-R1-048062-ECvendor EASTCOAST
  • 2025-02-21115769Amazon·Winsome·Christina ZubenkoUPSCompleted
    The top panel is cracked, one of the front posts is drilled incorrectly so the holes don't line up and one of the snack tables is damaged.
    • 33720
      33720
      ×1part L1 · Snack tablectrl 047499vendor CHOKCHOKULDamaged
    • 33720
      33720
      ×1part A1 · Top panelctrl 047499vendor CHOKCHOKULDamaged
    • 33720
      33720
      ×1part E1 · Front postctrl 047499vendor CHOKCHOKULDefective
  • 2025-02-06115654Amazon·Winsome·MARY INFANTOLINOUSPSCompleted
    Please call
    • 33720
      33720
      ×8part I1 · hex screw ctrl 047499vendor CHOKCHOKUL
    • 33720
      33720
      ×2part E1 · INSERTS FOR POST ctrl 047499vendor CHOKCHOKUL
  • 2025-02-051156459802 WAYFAIR, LLC·Winsome·Elizabeth M RobinsUPSCompleted
    • 33720
      33720
      ×1part A1 · TOPctrl CCK-R1-047499-CCKvendor CHOKCHOKUL
  • 2025-01-221154945341 OJCOMMERCE, LLC·Winsome·JIM SKINNERUPSCompleted
    One of the support wood bars screw arrived stripped out.
    • 33720
      33720
      ×1part A1 · TOP PANEL ctrl R1-CCK-047499vendor CHOKCHOKULDefective
    • 33720
      33720
      ×3part I1 · HEX SCREWS ctrl R1-CCK-047499vendor CHOKCHOKULDefective
  • 2025-01-151154249936 HOME DEPOT SUPPLY·Winsome·Phil BrentUPSCompleted
    I have 2 left rear posts
    • 33720
      33720
      ×1part D1 · Right Rear Postctrl 047850vendor EASTCOASTMissing
  • 2025-01-13115357—·Winsome·DALE HAWKINSUPSCompleted
    • 33720
      33720
      ×1part C1 · REAR LEFT POST ctrl EC-R1-047850vendor EASTCOAST
  • 2025-01-101153489944 AMAZON.COM SERVICES LLC·Winsome·Mary RellihanUPSCompleted
    I put the cart together and noticed damage on top of one tray table, one leg on cart, and top center piece if cart. Can you please send the replacements of damaged parts so I don't have to unassemble and return entire item.
    • 33720
      33720
      ×1part L1 · Tray tabkectrl 047499vendor CHOKCHOKULDamaged
    • 33720
      33720
      ×1part A1 · Top Panelctrl 047499vendor CHOKCHOKULDamaged
    • 33720
      33720
      ×1part E1 · Front Postctrl 047499vendor CHOKCHOKULDamaged
    pdfpdfpdf
  • 2024-12-201151195341 OJCOMMERCE, LLC·Winsome·Jeansonne, Cari jeansonneUPSCompleted
    • 33720
      33720
      ×1part L1 · Snack Tablectrl 047850vendor EASTCOASTDamaged
    “Broken”
  • 2024-12-041149745341 OJ Commerce·Winsome·Vonda FrayUPSCompleted
    One of the snack tray's legs was cracked in half
    • 33720
      33720
      ×1part L1 · Snack Tablectrl 047850vendor EASTCOAST
    “One of the snack tray's legs was cracked in half. Order from OJ Commerce via Walmart.com site.”
  • 2024-11-131148254501 VIRVENTURES·Winsome·Stanly NeilsonUPSCompleted
    • 33720
      33720
      ×1part C1 · REAR LEFT POSTctrl 047850vendor EASTCOAST
    “MISSING. 2 REAR RIGHT POSTS RECEIVED.”
  • 2024-10-15114579—·Winsome·SHERI LONGUSPSCompleted
    one chair is okay but another one is not possible to assemble as it don't have screw option
    • 33720
      33720
      ×1part hardware · HARDWARE ctrl 047499vendor CHOKCHOKUL
  • 2024-09-25114434Amazon·Winsome·Asel BurgardUPSCompleted
    I have 2 of the same rear posts (the holes for peg and screw don’t line up) I believe I have 2 rear left posts but to be safe I would like both to make sure I’m correct. If I lay the posts out just like in the picture in the manual then it seems like I have 2 rear left posts and no rear right post.
    • 33720
      33720
      ×1part D1 · Rear right postctrl 047499vendor CHOKCHOKUL
    • 33720
      33720
      ×1part C1 · Rear left postctrl 047499vendor CHOKCHOKUL
    “missing”
    “missing”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
7
Sold in window
2,152
Return rate
0.33%
Vs replacements
-30
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.