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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
92719×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
8 replacement items in window — 2.11% of 380 units sold across 5 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
92719
92719
8
Replacement requestsindividual records from CS, with damage photos
7 records
  • 2025-09-021169279802·Winsome·Charlie AdlerUPSCompleted
    • 92719
      92719
      ×1part C · Left panelctrl 048042vendor BANGKOKMASDamaged
  • 2025-01-211154811860 QUILL.COM·Winsome·Pamela K WhitmoreUPSCompleted
    I tried faxing this request twice before with no response.
    • 92719
      92719
      ×1part D · Right Panelctrl 043949vendor BANGKOKMASDamaged
    pdf
  • 2024-11-081147873322 CHRISTMAS COMPANY·Winsome·FRED DONOFRIOUPSCompleted
    • 92719
      92719
      ×1part D · RIGHT PANEL ctrl 043949vendor BANGKOKMAS
    • 92719
      92719
      ×4part N · CAM LOCK ctrl 043949vendor BANGKOKMAS
  • 2024-11-051147659802 WAYFAIR·Winsome·DONNA KERRUPSCompleted
    The hole are off by 1/2 inch. The finish on the top has the packaging foam imprint on it. The top edge's finish is also damaged
    • 92719
      92719
      ×1part B · TOP PANEL ctrl 043949vendor BANGKOKMASDefective
    “Defective”
  • 2024-09-30114471—·Winsome·ANN SIMMONSUPSCompleted
    • 92719
      92719
      ×1part D · RIGHT PANEL ctrl 043949vendor BANGKOKMAS
  • 2024-09-26114444Amazon·Canada·Charles St-LaurentCanada PostCompleted
    I haven't received any update from Canada Post since October 1.
    • 92719
      92719
      ×1part C · Left Panelctrl 043949vendor BANGKOKMAS
    “damaged”
  • 2024-08-051140699802 WAYFAIR·Winsome·JONATHAN CARRISONUPSCompleted
    • 92719
      92719
      ×1part C · LEFT PANEL ctrl 043949vendor BANGKOKMAS
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
2
Sold in window
380
Return rate
0.53%
Vs replacements
-6
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.