Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

94089×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

17 replacement items in window — 0.817% of 2,082 units sold across 7 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
94089	17

Replacement requestsindividual records from CS, with damage photos

12 records

2026-05-051183673320 LOWES USA·Winsome·DELLA MCPHERSONUSPSCompleted
- 94089×8part G · WOOD SCREW SHORT ctrl 048830-KSvendor KIJSIRI
2026-04-071182773000 WALMART.COM DSV·Winsome·Judith E. BlumenfeldUSPSCompleted
- 94089×4part F · Wood screw longctrl 048830vendor KIJSIRIDefective
- 94089×4part G · Wood screw shortctrl 048830vendor KIJSIRIDefective
2025-12-29117673Amazon·Winsome·Robert PierceUSPSCompleted
- 94089×1part Hardware · Hardwarectrl 048192vendor KIJSIRI
2025-12-011174557160 WAL-MART CANADA CORP.·Canada·PRATIK DAVECanada PostCompleted
- 94089×1part A · SEAT ctrl 048192-KSvendor KIJSIRI
- 94089×1part B · LEG FRONT RIGHT/REAR LEFT ctrl 048192-KSvendor KIJSIRI
- 94089×1part C · LEG FRONT LEFT/REAR RIGHT ctrl 048192-KSvendor KIJSIRI
- 94089×1part D · UPPER CROSS BAR LONGctrl 048192-KSvendor KIJSIRI
2025-10-271172213000·Winsome·Erika HassayUSPSCompleted
We are just missing one short wood screw. Thank you!
- 94089×1part G · Wood Screw (short)ctrl 048192vendor KIJSIRIMissing
2025-09-081169539944 AMAZON.COM SERVICES LLC·Winsome·Julie Goldberg-ZiegerUSPSCompleted
The image shows what we received. (We ordered another stool that had the correct parts so I know this is wrong.)
- 94089×4part F · Wood screw (long)ctrl 048192vendor KIJSIRIMissing
2025-07-17116648Amazon·Winsome·Lynda meeksUPSCompleted
Split when I tried to screw in
- 94089×1part E · Lower cross barctrl 048253vendor KIJSIRIDefective
2025-07-071165869944 AMAZON.COM SERVICES LLC·Winsome·Lynda MeeksUPSCompleted
The nubs to insert into the legs weren’t sanded down properly. They are not at an angle and are too thick to insert into legs.
- 94089×2part D · Upper cross barctrl 048253vendor KIJSIRIDefective
2025-06-301165339936 HOME DEPOT SUPPLY·Winsome·Krassimir TchernookovUSPSCompleted
- 94089×4part F · Wood Screw - Longctrl 048192vendor KIJSIRIMissing
“Rec'd 12 G screws”
2025-06-26116526—·Canada·JANICE LEGACECanada PostCompleted
- 94089×4part F · LONG WOOD SCREW ctrl 048192-KSvendor KIJSIRI
2025-06-09116422—·Winsome·SACHIN SARASWATUSPSCompleted
- 94089×4part H · METAL WASHER ctrl KS-048253-DIvendor KIJSIRI
- 94089×4part J · TENSION RING ctrl KS-048253-DIvendor KIJSIRI
2025-06-02116392Amazon·Winsome·Stephanie FarleyUPSCompleted
When I removed the wrapping, a big chuck of the wood was broken off.
- 94089×1part C · Front Left-Legctrl 047940vendor KIJSIRIDamaged

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

2,082

Return rate

0.43%

Vs replacements

-8

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.