Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

94138×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

13 replacement items in window — 0.395% of 3,295 units sold across 9 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
94138	13

Replacement requestsindividual records from CS, with damage photos

12 records

2025-12-261176359802 WAYFAIR, LLC·Winsome·Peter James RiewerUPSCompleted
- 94138×1part B · Side Panel (Back)ctrl 048601vendor YUDSHENGDamaged
2025-11-10117322—·Winsome·SHERRY AITKENUPSCompleted
- 94138×1part C · TRAY ctrl 048551-DI-CCKvendor CHOKCHOKUL
2025-10-311172639944 AMAZON.COM SERVICES LLC·Winsome·Leah NeumanUPSCompleted
- 94138×1part D · Shelfctrl 048551vendor CHOKCHOKULDamaged
2025-10-15117166—·Winsome·JULIE GATESUPSCompleted
- 94138×1part E · CROSSBAR ctrl 048551-DI-CCKvendor CHOKCHOKUL
2025-09-021169243457 SKYLINE DECOR·Winsome·Anna ShawUPSCompleted
Cross bar drilled holes wrong
- 94138×1part E · Cross Barctrl 048509vendor YUDSHENGDefective
2025-03-101158979944 AMAZON.COM SERVICES LLC·Winsome·Robert ReevsUSPSCompleted
I had previously requested these replacements parts but was send wood dowels (part H) instead of the plugs (part J).
- 94138×7part J · Wood Plugctrl 048031vendor YUDSHENGMissing
2025-02-241157919944 AMAZON.COM SERVICES LLC·Winsome·Robert ReevsUPSCompleted
- 94138×1part A · Side Panel (Front)ctrl 048031vendor YUDSHENGDefective
- 94138×7part J · Wood Plugctrl 048031vendor YUDSHENGMissing
2025-02-101156819944 AMAZON.COM SERVICES LLC·Winsome·Cynthia HildrethUSPSCompleted
- 94138×1part I · Hex Screwctrl 048031vendor YUDSHENGMissing
2025-01-17115451—·Winsome·CARLOS ONISUPSCompleted
- 94138×1part C · TRAY ctrl 047930vendor YUDSHENG
2025-01-09115331—·Winsome·ADRIENNE KEENEUPSCompleted
- 94138×1part D · SHELF ctrl 045647vendor CHOKCHOKUL
2024-11-11114792—·Winsome·Jill AbbinanteUSPSCompleted
- 94138×12part J · Wood Plugctrl 047824vendor YUDSHENGDefective
“Finish on wood plugs were lighter than the rest of the uinit”
2024-09-30114469Amazon·Winsome·Siobhan JacksonUPSCompleted
One of the cross pieces was detached and the pins/nails were bent.
- 94138×1part B · Side Panel (Back)ctrl 047704vendor YUDSHENG
“defective”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

3,295

Return rate

0.36%

Vs replacements

-1

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.