Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
25 replacement items in window — 1.58% of 1,585 units sold across 15 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 25 |
Replacement requestsindividual records from CS, with damage photos
22 records- 2026-03-311182391990 STAPLES ADVANTAGE·Winsome·Steve MarksUPSCompletedTried to glue broken part but did not work.
- 94427×1part K · Left panelctrl 048716vendor BANGKOKMASDamaged
- 2026-02-251180919802 WAYFAIR, LLC·Winsome·Lisa PalanchiUPSCompleted
- 94427×1part K · Left panel (drawer)ctrl 048716vendor BANGKOKMASDamaged
- 2026-02-24118090—·Winsome·Michele FarinaUSPSCompleted
- 94427×1part N · Wheelctrl 041392vendor EASTCOAST
“PP - 005359045 - OK” - 2026-01-121177929944·Winsome·Raymond SchlegelmilchUPSCompletedNeed replacement front panel (drawer)
- 94427×1part I · Front Panel (Drawer)ctrl 048716vendor BANGKOKMASDamaged
- 2026-01-07117751Amazon·Winsome·Gregory S. MillerUPSCompleted
- 94427×1part J · Front Panelctrl 048716vendor BANGKOKMASDamaged
- 2025-12-29117674—·Winsome·SCOTT BURKEUPSCompleted
- 94427×1part G · KEYBOARD TRAY ctrl BMW-R1-048534-BMWvendor BANGKOKMAS
- 2025-10-14117153—·Winsome·STEVEN GEXUPSCompleted
- 94427×1part K · LEFT PANEL DRAWER ctrl 048534-R1-BMWvendor BANGKOKMAS
- 2025-09-221170439944 AMAZON.COM SERVICES LLC·Winsome·Ronald SchneiderUPSCompletedthis itemed was bought under Aneela Cleland Amazon for me that is why names are different
- 94427×1part D · Right Panelctrl 048534vendor BANGKOKMASDamaged
- 2025-06-23116510Amazon·Winsome·William ZaunUSPSCompletedAlso missing were the rubber sockets for the cast wheels.
- 94427×8part T · Screw (long phillips)ctrl 048534vendor BANGKOKMASMissing
- 2025-04-071160859802 WAYFAIR, LLC·Winsome·Michael ValaikaUSPSCompletedMissing 3 of the 12 wood plugs (part Q) for assembly of printer stand
- 94427×3part Q · Wood Plugctrl 047708vendor BANGKOKMASMissing
- 2025-03-31116039—·Winsome·TYLER ARSENAULTUPSCompleted
- 94427×1part C · LEFT PANEL ctrl R1-044547-BMWvendor BANGKOKMAS
- 2025-02-061156621860 QUILL.COM·Winsome·VICKI BENDERUPSCompleted
- 94427×1part C · LEFT PANEL ctrl 047708vendor BANGKOKMAS
- 2025-01-201154541750 AMAZON.COM DROP SHIP·Winsome·Suzanne Marie GibbsUPSCompletedControl number 047708-BMW Was not able to put full number with letters above. Derp scratches on panel. Received Jan 16,2025
- 94427×1part B · Middle panelctrl 047708vendor BANGKOKMASDamaged
- 2025-01-14115398—·Winsome·Michele FarinaUSPSCompleted
- 94427×1part O · Locking Wheelctrl 041392vendor EASTCOASTMissing
“PP - 005199112 - OK” - 2024-12-301152059802 WAYFAIR, LLC·Winsome·Scot RourkeUPSCompletedReceived two right panels (D's), no left panel (part C).
- 94427×1part C · left panelctrl 047708vendor BANGKOKMASMissing
- 2024-12-201151299762 STAPLES, INC.·Winsome·JAMES MUSPSCompleted
- 94427×12part Q · WOOD PLUGS ctrl 047708vendor BANGKOKMAS
- 2024-10-18114607—·Winsome·PAMELA MINNINGUSPSCompleted
- 2024-10-07114523—·Winsome·REGINA TAYLORUPSCompletedI received the replacement, but it's the wrong panel. I needed the front drawer panel with the hand cutout. I can send this other back if you want. I just need a postage label. I still have the box.
- 94427×1part I · FRONT PANEL DRAWER ctrl 047316vendor BANGKOKMAS
“Received wrong replacement part” - 2024-09-301144561764 KOHLS·Winsome·REGINA TAYLORUPSCompleted
- 94427×1part J · FRONT DRAWER PANEL ctrl 047316vendor BANGKOKMAS
“Damaged” - 2024-09-301144669762 STAPLES, INC.·Winsome·Andrew WheelwrightUPSCompletedDrawer does not fit correctly into main unit. I determined that the problem is related to the drawing, not the rest of the unit, but it is impossible to isolate the problem to a single piece.“defective”“defective”“defective”“defective”
- 2024-09-031142769802 Wayfair·Winsome·Kathleen KlietzUPSCompleted
- 94427×1part B · Middle Panelctrl 047316vendor BANGKOKMAS
“Missing drill holes. BMW.” - 2024-07-18113913—·Winsome·FOREST WAYNE PATEUPSCompleted
- 94427×1part K · LEFT PANEL DRAWER ctrl 047316vendor BANGKOKMAS
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
7
Sold in window
1,585
Return rate
0.44%
Vs replacements
-18
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.