2026-04-28 118350 9944 AMAZON.COM SERVICES LLC · Winsome · Andrea Cappellini UPS Completed
One block on the preassembled front draw panel fell off due to stripped screw holes.
94918 ×1 part F · Front Panel (Draw) ctrl 048898 vendor BANGKOKMAS Defective ▶ Show full line detail
2025-11-21 117396 9944 AMAZON.COM SERVICES LLC · Winsome · Rosemary Locklear UPS Completed
Unable to screw side panel to back of top
94918 ×2 part A · Side Panel ctrl 048315 vendor BANGKOKMAS Defective 94918 ×1 part B · Top ctrl 048315 vendor BANGKOKMAS Damaged ▶ Show full line detail
2025-11-10 117316 9944 AMAZON.COM SERVICES LLC · Winsome · Ted Yang UPS Completed
Please disregard previous request, which indicated the option 'Request full hardware set only' - option should be 'Request missing parts and/or hardware'
94918 ×1 part B · Top ctrl 048316 vendor BANGKOKMAS Damaged ▶ Show full line detail
2025-11-10 117324 — · Winsome · HATTIE FERNANDEZ UPS Completed
94918 ×1 part A · SIDE PANEL ctrl R6-048316-DI-BMW vendor BANGKOKMAS ▶ Show full line detail
2025-11-03 117278 9944 AMAZON.COM SERVICES LLC · Winsome · Ted Yang USPS Completed
Parts were supposed to be contained in a small box marked '94918' but it was missing.
94918 ×1 part J · Knob Bouton Perilla ctrl 048316 vendor BANGKOKMAS Missing 94918 ×8 part K · Wood Plug ctrl 048316 vendor BANGKOKMAS Missing 94918 ×1 part L · Wood Dowel ctrl 048316 vendor BANGKOKMAS Missing 94918 ×9 part M · Screw (Phillips) ctrl 048316 vendor BANGKOKMAS Missing 94918 ×8 part N · Screw (Long) ctrl 048316 vendor BANGKOKMAS Missing 94918 ×4 part O · Screw (Short) ctrl 048316 vendor BANGKOKMAS Missing ▶ Show full line detail
2025-10-29 117250 — · Winsome · John Fraykor UPS Completed
94918 ×1 part B · Top ctrl 048158-DI vendor BANGKOKMAS Defective “finish/stain not good. looks blistery/rough”
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2025-10-27 117213 — · Winsome · Jennifer Bishop UPS Completed
org req 117083 received front panel drawer for a halifax item
94918 ×1 part E · APRON ctrl 048158 vendor BANGKOKMAS ▶ Show full line detail
2025-10-13 117143 9944 AMAZON.COM SERVICES LLC · Winsome · Pamela Hambly USPS Completed
Most the N screws for side panel are pretty much stripped out the hex wrench provided does not tighten the screws like it is stripped out a few of them worked but most did not . And and the m screws a few seeemed like they was striped . I think the one I got was used before but not sure so just need new hardware to put together correctly
94918 ×1 part Hardware · Hardware ctrl 047246 vendor BANGKOKMAS ▶ Show full line detail
2025-09-30 117083 Amazon · Winsome · Jennifer Bishop UPS Completed
94918 ×1 part E · Apron Tablier Costado ctrl 048158 vendor BANGKOKMAS Damaged ▶ Show full line detail
2025-09-02 116933 — · Winsome · SHERI OKERAYI UPS Completed
94918 ×1 part E · APRON ctrl R6-048315-DI-BMW vendor BANGKOKMAS ▶ Show full line detail
2025-07-17 116646 — · Winsome · ALEXIS APARICIO UPS Completed
94918 ×1 part B · TOP ctrl R6-048252-DI-BMW vendor BANGKOKMAS ▶ Show full line detail
2025-06-05 116405 — · Winsome · Dennis Chung UPS Completed
94918 ×1 part B · Top ctrl 048252-DI vendor BANGKOKMAS Defective “2 units. One had lighter top.”
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2025-04-04 116071 9944 AMAZON.COM SERVICES LLC · Winsome · Justin Gillis UPS Completed
Top is scratched
94918 ×1 part B · Top ctrl R6-048158-DI-BMW vendor BANGKOKMAS Damaged ▶ Show full line detail
2025-03-13 115923 — · Winsome · JEFF WOOD USPS Completed
94918 ×1 part hardware · HARDWARE ctrl R6-047731-D1-BMW vendor BANGKOKMAS ▶ Show full line detail
2025-02-04 115622 9762 STAPLES, INC. · Winsome · Elizabeth Baumgardner USPS Completed
( 1 ) Wood Plug -Missing ( 1 ) Wood Plug - Split
94918 ×1 part K · Wood Plug ctrl 048215 vendor BANGKOKMAS Missing 94918 ×1 part K · Wood Plug ctrl 048215 vendor BANGKOKMAS Damaged ▶ Show full line detail
2025-01-22 115504 — · Winsome · Amy Richards USPS Completed
94918 ×2 part N2 · Long Screw ctrl 045142-DI vendor BANGKOKMAS Missing ▶ Show full line detail
2025-01-07 115316 — · Winsome · Gerald Boyd USPS Completed
PP - 005196294 - OK
94918 ×1 part hardware · Hardware Packet ctrl 047401 vendor BANGKOKMAS Missing ▶ Show full line detail
2024-12-30 115215 Amazon · Winsome · Susan Johnson UPS Completed
I stripped the screw while trying to assemble it.
94918 ×2 part N · Screw Long ctrl 047731 vendor BANGKOKMAS Damaged 94918 ×1 part B · Top ctrl 047731 vendor BANGKOKMAS Damaged ▶ Show full line detail
2024-12-17 115083 — · Winsome · MARCIA WATTERSON USPS Completed
94918 ×2 part K2 · WOOD PLUG ctrl R5-044514-BMW vendor BANGKOKMAS ▶ Show full line detail
2024-11-21 114899 — · Winsome · Kurt Grossman USPS Completed
94918 ×8 part N · Long Screws ctrl 047246-DI vendor BANGKOKMAS Defective “Consumer stated they are too long (1.25"). Please send screws that are 30mm.”
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2024-11-11 114795 9944 AMAZON.COM SERVICES LLC · Winsome · Lena Shukel USPS Completed
On one side, a few of the screws didn't go in all the way and got stripped during the process of trying to get them in. The table was left wobbly. I was able to get unscrew them and need screw replacements to be able to complete assembling
94918 ×8 part N · Screw For Side Panel ctrl 047246 vendor BANGKOKMAS Damaged 94918 ×4 part O · Screw for Top ctrl 047246 vendor BANGKOKMAS Damaged ▶ Show full line detail
2024-10-22 114648 Amazon · Winsome · Tu Lam UPS Completed
94918 ×1 part B · Table top (Walnut) ctrl 047393 vendor BANGKOKMAS ▶ Show full line detail
2024-10-21 114631 — · Winsome · JASON ADAMSON UPS Completed
The control number is R3-046075-10-115 It would not let me put a letter in
94918 ×1 part F · FRONT PANEL DRAWER ctrl 047245 vendor BANGKOKMAS ▶ Show full line detail
2024-10-18 114614 — · Winsome · Cyndi Thomas UPS Completed
94918 ×1 part F · Front Panel Drawer ctrl 047393 vendor BANGKOKMAS “One of the blocks on the drawer were installed upside down preventing the side screws from being installed all the way.”
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2024-10-14 114574 Amazon · Winsome · Amara Schlaug UPS Completed
The top panel of the side table arrived with a chunk of wood missing from the side and a scratch.
94918 ×1 part B · Top ctrl 047246 vendor BANGKOKMAS ▶ Show full line detail
2024-10-14 114575 Amazon · Winsome · Jason Clement USPS Completed
one of the two was missing the tool package - including the Knob, the 8 wood plugs, the wood dowel, the 9 screws, the 8 screws long , the 4 screws short and the hex wrench.
94918 ×1 part hardware · Hardware ctrl 047401 vendor BANGKOKMAS ▶ Show full line detail
2024-10-09 114542 — · Winsome · Denis Reedy USPS Completed
Metal Post 1.5"
94918 ×8 part N · Long Screws ctrl 047245 vendor BANGKOKMAS 94918 ×4 part O · Short Screws ctrl 047245 vendor BANGKOKMAS “Screw would not go through all the way. States diameter of screws are too wide.”
“Screw would not go through all the way. States diameter of screws are too wide.”
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2024-10-08 114528 — · Winsome · MICHAEL AMBROSE UPS Completed
I’m missing the ‘Bottom Board’ for the drawer.
94918 ×1 part I · BOTTOM BOARD DRAWER ctrl 047393 vendor BANGKOKMAS ▶ Show full line detail
2024-10-04 114499 — · Winsome · KELSEY BURREN UPS Completed
Damaged screw hole
94918 ×1 part A · SIDE PANEL ctrl 047246 vendor BANGKOKMAS ▶ Show full line detail
2024-08-27 114249 Amazon · Winsome · Dominic Verner USPS Completed
For Side Panel
Hex Screw
94918 ×1 part N · Screw (Long) ctrl 047731 vendor BANGKOKMAS ▶ Show full line detail
2024-07-19 113929 — · Canada · Andrew More Canada Post Completed
94918 ×1 part hardware · Hardware Packet ctrl 040697 vendor SKC ▶ Show full line detail