Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
21 replacement items in window — 1.70% of 1,234 units sold across 12 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 21 |
Replacement requestsindividual records from CS, with damage photos
15 records- 2026-01-14117835—·Winsome·EILEEN BRENNANUPSCompleted
- 99333×1part B · DESK HUTCH ctrl 048592-BMWvendor BANGKOKMAS
- 2025-11-24117401—·Winsome·Kumu SivarajanUPSCompleted
- 99333×1part A · Top - Large Drawer Onlyctrl 048592vendor BANGKOKMASDefective
“Drawer front came apart. Screws stripped.” - 2025-07-28116719—·Winsome·Christopher M SmithUPSCompleted
- 99333×1part B · Desk Hutchctrl 048043vendor BANGKOKMASDamaged
“split in the back. panels came off.” - 2025-06-061164116170 THE VERMONT COUNTRY STORE, INC.·Winsome·RAFFAELA MILLSUPSCompleted
- 99333×1part A · DRAWER ONLYctrl 048233vendor BANGKOKMASDamaged
“SPLIT” - 2025-04-111161051640·Winsome·William BurtonUSPSCompletedI received the entire desk. But no hardware set to assemble it.
- 99333×1part Hardware · Hardwarectrl 048043vendor BANGKOKMAS
- 2025-03-20115963Amazon·Winsome·Ellen DavisUPSCompletedMetal bolt insert is not threaded
- 99333×1part C · Legctrl 047987vendor BANGKOKMASDefective
- 2025-02-241157879944 AMAZON.COM SERVICES LLC·Winsome·Marilyn CarrolUSPSCompletedThere is no part number for the wrench. This is really messed up that we didn't get any of the hardware or drawer knobs. Please send as fast as possible.
- 99333×1part Hardware · Hardware Packetctrl 047987vendor BANGKOKMASMissing
- 2025-01-201154559944 AMAZON.COM SERVICES LLC·Winsome·Ania JarmulowiczUPSCompletedOne leg is cracked All bolts are too long: the included bolts (black) are approx 3 inch long; size needed approx 2.5 inches long (gold color is correct length) Please provide partial refund for the damaged hutch, I’ll attempt to glue it back.
- 2024-12-171150949944 AMAZON.COM SERVICES LLC·Winsome·LAURA ANN EDSONUPSCompletedDESK ARRIVED ON TIME, AND WAS DAMAGED. DELEVERIED BY US POST OFFICE ANDNOT SURE THEY WERE THE BEST CHOICE.
- 2024-12-061150039779 TARGET.COM·Winsome·MAGGIE LICCESEUPSCompleted
- 2024-10-31114724—·Winsome·SHARMILLA PREWITTCompleted
- 99333×1part A · DESK TOP ctrl 047659vendor BANGKOKMAS
“cancelled request” - 2024-09-25114440—·Winsome·STEPHEN HAGENUSPSCompletedPart D Bolt is too long. When I attach leg to desk, leg is loose. Can’t drive bolt in far enough to secure leg tight.
- 99333×2part D · BOLT ctrl 047659vendor BANGKOKMAS
- 2024-09-23114426Amazon·Winsome·Laurie MajewskiUPSCompleted
- 99333×4part C · Legctrl 043128vendor TRANGPARA
“damaged” - 2024-09-101143469802 Wayfair·Winsome·Nicki NicholsUPSCompletedThe corner has been smashed in and the wood is coming apart
- 99333×1part A · Desk Topctrl 047659vendor BANGKOKMAS
“Corner is smashed. Wood coming apart. SCT-1746639” - 2024-06-17113709Amazon·Winsome·Lora KauffmanUPSCompleted“Missing from package”“Missing from package”“Missing from package”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
1,234
Return rate
0.08%
Vs replacements
-20
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.