Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

22147×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

31 replacement items in window — 14.3% of 217 units sold across 15 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
22147	31

Replacement requestsindividual records from CS, with damage photos

24 records

2026-04-231183379779 TARGET.COM·Winsome·Laura HolnessUPSCompleted
- 22147×1part O · Left Panel Drawerctrl 043626vendor JCINSPIDamaged
“edge split/cracked by the groove.”
2025-12-311176934061 MIRAGE CAPITAL CORP·Winsome·BONNIE BANZHAFUSPSCompleted
- 22147×39part U · CAM LOCK
2025-11-251174261900 WAYFAIR.CA·Canada·TRACY HAASCanada PostCompleted
- 22147×1part I · BOTTOM PANEL
- 22147×1part J · DOOR
2025-11-241174179802 WAYFAIR, LLC·Winsome·Camila Moran-HidalgoUPSCompleted
- 22147×1part B · LEFT PANEL ctrl Waiting
2025-09-291170761900 WAYFAIR.CA·Canada·Lisa JacoberOthersCompleted
Holes in side panel of drawer are drilled in wrong location and do not line up Shipped w/Purolator
- 22147×1Left Panelctrl 043626vendor JCINSPIDefective
2025-08-281169113457 SKYLINE DECOR·Winsome·KAORUHIKO SUZUKIUPSCompleted
- 22147×1part E · Back PanelMissing
2025-08-181168363457 SKYLINE DECOR·Winsome·KAORUHIKO SUZUKIUPSCompleted
- 22147×1part O · LEFT PANEL
- 22147×1part I · BOTTOM PANEL
2025-07-291167249802 WAYFAIR, LLC·Winsome·Wayfair Erlanger CAXD Non-ConUPSCompleted
- 22147×1part O · LEFT PANEL
2025-07-141166177270 STAPLES.CA·Canada·Peter MagierCanada PostCompleted
ordered through Staples - please see purchase confirmation attached
- 22147×1part Z · knob Bouton Perillactrl 043626vendor JCINSPIMissing
2025-06-251165229802 WAYFAIR, LLC·Winsome·Susan RuppUPSCompleted
- 22147×1part A · DESKTOP
2025-06-171164779802 WAYFAIR, LLC·Winsome·Breona ThomasUPSCompleted
waiting on ctrl if needed
- 22147×1part A · DESKTOP ctrl WAITING
2025-05-291163679802 WAYFAIR, LLC·Winsome·Michael RosenbloomUPSCompleted
- 22147×1part O · LEFT PANEL ctrl 043530vendor JCINSPI
2025-05-291163689802 WAYFAIR, LLC·Winsome·Joann RosielloUPSCompleted
- 22147×1part I · BOTTOM PANEL
2025-04-101160981900 WAYFAIR.CA·Canada·TIBOR BARICompleted
WAYFAIR CANCELLED REQUEST.
- 22147×4part Y · BOLT
2025-04-081160919802 WAYFAIR, LLC·Winsome·Dana HowesUPSCompleted
- 22147×1part A · DESKTOPctrl 043530vendor JCINSPI
2025-03-25116010—·Winsome·GLEN WEAVERUSPSCompleted
Cam lock screw are too small
- 22147×39part V · CAM LOCK SCREW ctrl 043530-10-122vendor JCINSPI
- 22147×39part U · cam lock ctrl 043530-10-122vendor JCINSPI
2025-03-201159619802 WAYFAIR, LLC·Winsome·James GreenUPSCompleted
- 22147×1part B · LEFT PANEL ctrl 043530vendor JCINSPI
2025-01-201154571764 KOHLS.COM·Winsome·Mary JacobsUPSCompleted
- 22147×1part E · Back panelctrl 043626vendor JCINSPIMissing
2024-10-311147239779 TARGET.COM·Winsome·Sheri LewisUPSCompleted
- 22147×1part E · Back Panelctrl 043626vendor JCINSPIMissing
“Missing”
2024-10-091145325341 OJCOMMERCE·Winsome·Colleen LewisUPSCompleted
- 22147×1part C · Middle Panelctrl 043626vendor JCINSPI
- 22147×1part E · Back Panelctrl 043626vendor JCINSPI
“Missing drill holes for screws”
“Missing”
2024-09-101143415341 OJ COMM.·Winsome·Glenn, RhondaUPSCompleted
The top of the desk is damaged. Cx wants the top to be replaced
- 22147×1part A · Desktopctrl 043530vendor JCINSPI
“Damaged.”
2024-08-13114137—·Winsome·Becky McCutcheonUPSCompleted
- 22147×1part C · MIDDLE PANELctrl 043626vendor JCINSPI
- 22147×2part V · CAM LOCK SCREWctrl 043626vendor JCINSPI
“PP - 005127834 - OK”
“PP - 005127834 - OK”
2024-07-191139280002 TEMP ACCOUNT-ACCOM/SAMP·Canada·THOM - STAFFCanada PostCompleted
- 22147×1part O · Left Panel Drawer
“Broken”
2024-07-151138753457 SKYLINE·Winsome·PATRICIA A LANZESIRAUPSCompleted
- 22147×1part T · DOOR HINGE ctrl 043626vendor JCINSPI
- 22147×3part O · LEFT PANEL ctrl 043626vendor JCINSPI
- 22147×3part N · RIGHT PANEL ctrl 043626vendor JCINSPI

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

217

Return rate

1.38%

Vs replacements

-28

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.