Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

22321×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

29 replacement items in window — 14.6% of 198 units sold across 7 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
22321	29

Replacement requestsindividual records from CS, with damage photos

12 records

2025-11-041172864061 MIRAGE CAPITAL CORP·Winsome·DEBORAH N SMARTUPSCompleted
- 22321×1part G · Front Panel Small Drawerctrl 047407vendor JCINSPIDamaged
- 22321×2part K · Front Panel Large Drawerctrl 047407vendor JCINSPIDamaged
2025-10-061171057160 WAL-MART CANADA CORP.·Canada·Gloria KillamOthersCompleted
Shipped w/Purolator
- 22321×1part P · Bottom board (large drawer)ctrl 047407vendor JCINSPIMissing
2025-09-231170513000 WALMART.COM DSV·Winsome·Stephen StarzykUPSCompleted
- 22321×1part D · Left Panelctrl 047407vendor JCINSPIDefective
- 22321×1part M · Left Panel Large Drawerctrl 047407vendor JCINSPIDamaged
“one track was not installed. smalllest one. screws missing.”
“groove piece broken off.”
2025-09-171170259802 WAYFAIR, LLC·Winsome·Craig StephanCompleted
cancelled per wayfair
- 22321×1part M · LEFT PANEL LARGE DRAWER
- 22321×1part L · RIGHT PANEL LARGE DRAWER
- 22321×1part C · RIGHT PANEL
- 22321×1part D · LEFT PANEL
- 22321×1part S · KNOB
2025-09-091169797250 AMAZON.COM.CA ULC·Canada·DENEAN NADOLNYOthersCompleted
PURCHASED 4 units in total I need a right side to the one top drawer – I received 2 left ones (see attached). Shipped w/Purolator I also need 4 sliders for the top drawers (2 left and 2 right) for inside of actual cabinet base and I’m thinking 2 top drawer right sides and 2 left sides with the sliders just in case I run into a problem again. The one top drawer that did assemble will not slide in properly with the sliders in either one of the 2 recent cabinets, the previous 2 that were purchased worked. I’m not even sure if it is the sliders that are attached to the drawer or the ones the are attached to the inside of the cabinet side itself that are misaligned.
- 22321×2part C · RIGHT PANEL ctrl 047407vendor JCINSPI
- 22321×2part D · LEFT PANEL ctrl 047407vendor JCINSPI
- 22321×2part H · RIGHT PANLE SMALL DRAWER ctrl 047407vendor JCINSPI
- 22321×2part I · LEFT PANEL SMALL DRAWER ctrl 047407vendor JCINSPI
2025-09-091169802363 BISON COMMERCE·Winsome·Dana FischerUPSCompleted
- 22321×1part M · LEFT PANEL LARGE DRAWER ctrl 047407-CDW-R1vendor JCINSPI
2025-05-051162379802 WAYFAIR, LLC·Winsome·Norma EllisUPSCompleted
- 22321×1part A · TOP ctrl no ctrl
- 22321×1part E · BACK PANEL ctrl no ctrl
2025-04-301162131750 AMAZON.COM DROP SHIP·Winsome·David CurryUPSCompleted
I reached out for a replacement M and you sent replacement L. You sent the wrong side of the drawer. I need replacement M left drawer panel because it was damaged.
- 22321×1part M · Left Panel (Large Drawer)ctrl 047407vendor JCINSPIDefective
2025-04-221161701750 AMAZON.COM DROP SHIP·Winsome·David CurryUPSCompleted
- 22321×1part M · Left Panel (Large Drawer)ctrl 047407vendor JCINSPIDamaged
2025-04-081160919802 WAYFAIR, LLC·Winsome·Dana HowesUPSCompleted
- 22321×1part I · left panel small drawer ctrl 047407vendor JCINSPI
2025-03-101158871764 KOHLS.COM·Winsome·KATHLEEN LABERTEWUPSCompleted
- 22321×1part F · BOTTOM PANEL ctrl R1-047407-CDWvendor JCINSPI
- 22321×1part G · FRONT PANEL SMALL DRAWER ctrl R1-047407-CDWvendor JCINSPI
- 22321×1part H · RIGHT PANEL SMALL DRAWERctrl R1-047407-CDWvendor JCINSPI
- 22321×1part I · LEFT PANEL SMALL DRAWER ctrl R1-047407-CDWvendor JCINSPI
- 22321×1part J · BACK PANEL SMALL DRAWER ctrl R1-047407-CDWvendor JCINSPI
2024-06-25113765—·Winsome·Sue WilliamsUPSCompleted
- 22321×1part M · LEFT PANEL LARGE DRWRctrl 044754vendor JCINSPI
- 22321×1part Q · SINGLE RODctrl 044754vendor JCINSPI
- 22321×1part R · DOUBLE RODctrl 044754vendor JCINSPI
- 22321×1part S · KNOBctrl 044754vendor JCINSPI
“PP - 005108741 - OK”
“PP - 005108741 - OK”
“PP - 005108741 - OK”
“PP - 005108741 - OK”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

198

Return rate

1.52%

Vs replacements

-26

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.