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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
23594×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
18 replacement items in window — 2.67% of 674 units sold across 8 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
23594
23594
18
Replacement requestsindividual records from CS, with damage photos
14 records
  • 2026-04-02118257—·Winsome·ANGELIE OBEROIUPSCompleted
    • 23594
      23594
      ×2part B · VERTICAL POST ctrl 047500vendor CH.AUTO
  • 2026-01-191178719802 WAYFAIR, LLC·Winsome·Sheila NagyUPSCompleted
    • 23594
      23594
      ×1part A · table
  • 2026-01-05117734Amazon·Winsome·Kellie PhillipsUPSCompleted
    Parts are not lining up correctly
    • 23594
      23594
      ×2part B · Vertical postctrl 047500vendor CH.AUTODefective
    • 23594
      23594
      ×2part C · Basectrl 047500vendor CH.AUTODefective
  • 2026-01-02117705—·Winsome·MELISSA WELSHANSUPSCompleted
    • 23594
      23594
      ×1part A · TRAYctrl CHA-R5-047500vendor CH.AUTO
  • 2025-12-09117513—·Winsome·MELISSA A BERNASCONIUSPSCompleted
    • 23594
      23594
      ×4part H · WOOD PLUGS ctrl 047500vendor CH.AUTO
  • 2025-03-25116005Amazon·Winsome·Archna OberoiUPSCompleted
    • 23594
      23594
      ×1part F · Rackctrl 047500vendor CH.AUTODamaged
  • 2025-03-041158579802 WAYFAIR, LLC·Winsome·Sharon BettersUPSCompleted
    • 23594
      23594
      ×1part A · TABLE ctrl 047500vendor CH.AUTO
  • 2024-12-301152109944 AMAZON.COM SERVICES LLC·Winsome·Zaneta DavisUPSCompleted
    • 23594
      23594
      ×1part F · Rackctrl 047500vendor CH.AUTODefective
    • 23594
      23594
      ×2part B · Vertical postctrl 047500vendor CH.AUTODefective
    • 23594
      23594
      ×1part C · Basectrl 047500vendor CH.AUTODefective
  • 2024-08-30114259—·Canada·DESIREE EDMONDSCanada PostCompleted
    Would like a replacement leg
    • 23594
      23594
      ×1part A · Trayctrl 045424vendor TKFURSTECH
    “arrived damaged.”
  • 2024-08-081140979944 AMAZON.COM SERVICES LLC·Winsome·Joanne CipaUPSCompleted
    I do have photos of damaged tops if needed
    • 23594
      23594
      ×2part A · Tray Table Topctrl 045424vendor TKFURSTECH
    “damaged”
  • 2024-08-05114053—·Canada·DESIREE EDMONDSCanada PostCompleted
    • 23594
      23594
      ×1part A · TABLE ctrl 045424vendor TKFURSTECH
    “replacemetn was damaged on the top. Please make sure table is not damged before shipping”
  • 2024-08-051140574501 VIRVENTURES·Winsome·Tamla ArmstrongUPSCompleted
    • 23594
      23594
      ×1part A · TV Trayctrl 045424vendor TKFURSTECH
    “damaged on edge of top. smashed in.”
  • 2024-07-09113843—·Canada·DESIREE EDMONDSCanada PostCompleted
    • 23594
      23594
      ×1part A · TRAY TABLE ctrl 045424vendor TKFURSTECH
    “DAMAGED”
  • 2024-06-03113629Best Buy Canada·Canada·Desiree EdmondsCanada PostCompleted
    1. Vertical post - One of holes for the rack will not secure the screw, and I am concerned may result in the rack coming off. I tried another screw and it also just spun; the problem seems to be with the pre-drilled hole. 2. One table - There is damage to both top corners, one side especially, where splinters are exposed.
    • 23594
      23594
      ×1part A · Tray Tablectrl 045424vendor TKFURSTECH
    • 23594
      23594
      ×1part B · Vertical Postctrl 045424vendor TKFURSTECH
    “Damage to corners resulting in visibly splintered wood”
    “Pilot hole for rack attachment is not properly gripping the screw, concerned it will fall off and damage the tables”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
674
Return rate
0.15%
Vs replacements
-17
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.