Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
102 replacement items in window — 3.03% of 3,371 units sold across 22 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 102 |
Replacement requestsindividual records from CS, with damage photos
showing 50 of 74- 2026-04-161183129802 WAYFAIR, LLC·Winsome·Martha E LewisUSPSCompletedmissing wheels and hardware
- 23620×1part hardware · hardware and wheels
- 2026-03-311182285341 OJCOMMERCE, LLC·Winsome·wolf, krystalUSPSCompleted
- 23620×2part H · PINS
- 2026-03-161181742363 BISON COMMERCE·Winsome·Pamela A FierroUPSCompleted“Top doesn't go down all the way.”“Top doesn't go down all the way.”“Top doesn't go down all the way.”
- 2026-03-091181501764 KOHLS.COM·Winsome·Robert S FultonUPSCompletedTop Panel has finish removed in the middle of panel and scratch marks on edge
- 23620×1part D · Top Panelctrl 048521vendor CH.AUTODamaged
- 2026-03-031181149802 WAYFAIR, LLC·Winsome·Ted PichalskiUPSCompleted
- 23620×1part STAND · ENTIRE STAND ctrl 048521 vendor CH.AUTO
- 2026-02-16118040—·Winsome·Tiffany PenrodUPSCompletedrec'd as a gift from her mother. See orig WDS Invoice 005171255 via Kohls.
- 23620×1part C · Right Panelctrl 048521vendor CH.AUTODefective
“top holes drilled wrong for screw and dowel.” - 2026-01-221178989802 WAYFAIR, LLC·Canada·SHAWN MACDONALDCanada PostCompletedSold to: #23620: Wayfair Erlanger Conveyable, Erlanger KY 41018. WIN Invoice #005194702, 2026-01-05. Invoice ControL #048521, ICC_CHA-WW-0723, R4
- 23620×1part D · top panel ctrl 048521vendor CH.AUTO
- 2026-01-13117815—·Winsome·DEBBIE MALLASUSPSCompleted
- 23620×2part H · PINctrl CHA-R2-048412vendor CH.AUTO
- 2025-12-231176312363 BISON COMMERCE·Winsome·Ryan JonesUPSCompleted
- 23620×1part D · TOP PANEL ctrl 048412vendor CH.AUTO
- 2025-12-18117596—·Winsome·STACY KADISAKUSPSCompletedORG REQ 117516 consumer states "We received the replacement parts, and you sent 3 pins. We need 2 of the smaller size and you sent only one of the smaller size which was more silver. The 2 larger ones were like a brass color and they do not work. Will you please rush the correct smaller pin to us. "
- 23620×3part H · PINctrl CHA-R2-048412vendor CH.AUTO
- 2025-12-09117516—·Winsome·Stacy KadisakUSPSCompleted
- 23620×2part H · PINctrl CHA-R2-048412vendor CH.AUTO
- 2025-12-031174732363 BISON COMMERCE·Winsome·Paula cobbUSPSCompleted
- 23620×2part H · PINSctrl CHA-R2-048521vendor CH.AUTO
- 2025-11-251174239802 WAYFAIR, LLC·Winsome·Shannon MarcissoUSPSCompleted
- 23620×4part Insert · wheel inserts
- 2025-11-241174189802 WAYFAIR, LLC·Winsome·Janette Suzanne AlexanderUPSCompleted
- 23620×1part D · TOP ctrl 048412vendor CH.AUTO
- 2025-11-121173362363 BISON COMMERCE·Winsome·Richard MachadoUPSCompleted
- 23620×1part C · Right Panelctrl 048047vendor CH.AUTOMissing
“2 lefts, no right panel.” - 2025-11-071173062363 BISON COMMERCE·Winsome·stephanie mooreUPSCompleted
- 23620×1part C · Right Panelctrl 048047vendor CH.AUTOMissing
“2 left panels...no right panel.” - 2025-10-271172209936·Winsome·Cynthia ToepkeUSPSCompleted
- 23620×1part H · Pinctrl 048521vendor CH.AUTOMissing
- 2025-08-061167773000 WALMART.COM DSV·Winsome·Shameka GriffinUPSCompleted
- 23620×1part G · CROSS BAR UPPERctrl 048412vendor CH.AUTODamaged
- 2025-07-29116732—·Winsome·TERESA BURBIDGEUPSCompleted
- 23620×1part B · LEFT PANEL ctrl R2-048412vendor CH.AUTO
- 2025-06-101164339802 WAYFAIR, LLC·Winsome·Mary Jo AlcalaUSPSCompleted
- 23620×2part H · pin
- 2025-05-121162684501 VIRVENTURES INC·Winsome·J P DowdellUPSCompleted
- 23620×1part G · Upper Cross Barctrl 048047vendor CH.AUTOMissing
- 2025-05-011162229802 WAYFAIR, LLC·Winsome·Laurie MooreUPSCompleted
- 23620×1part C · RIGHT PANEL ctrl 048047vendor CH.AUTO
- 2025-04-25116187Winsome Trading·Winsome·Grant OlsonUPSCompleted
- 2025-04-171161393000 WALMART.COM DSV·Winsome·Tasha Nichole TurnerUPSCompletedOne of the trays arrived damaged with a large scratch and gouge in the top wood. The top panel was splintered and broke when put into the structure. Other items has scratches in the paint but weren't noticeable enough to request replacements.
- 2025-04-04116070Amazon·Winsome·Grant OlsonUSPSCompleted
- 23620×1part Hardware · Hardwarectrl 048047vendor CH.AUTO
- 2025-04-011160453000 WALMART.COM DSV·Winsome·Vanessa EdwardsUPSCompletedTop came damaged
- 23620×1part D · Top panelctrl 048047vendor CH.AUTODamaged
- 2025-03-251160131750 AMAZON.COM DROP SHIP·Winsome·jamie torresUPSCompleted
- 23620×3part A · Snack TableDefective
“3 of the tables broken. shipped from Winsome 1/21/25” - 2025-03-24115993—·Winsome·STEVE HUMESUPSCompleted
- 23620×1part A · SNACK TABLE ctrl CHA-R2-048047vendor CH.AUTO
- 2025-03-21115970Gift·Winsome·Jessica klineUSPSCompletedThis was a gift, will purchase the parts the person who lifted it can't find reciept, missing the hardware/coasters/instructions all tables and wood were there
- 23620×1part hardware · Hardware and wheelsctrl 0000
- 2025-03-20115952Amazon·Winsome·Sonia DiazUPSCompletedCan you send me that part I love the product don’t want to return it.
- 23620×1part G · Cross barctrl 048047vendor CH.AUTOMissing
- 2025-03-101159039944 AMAZON.COM SERVICES LLC·Winsome·Christopher ThomasUPSCompleted
- 2025-03-07115877—·Winsome·Ana AlmedaUSPSCompleted
- 23620×4part E · Rack - Dowels Onlyctrl 048047vendor CH.AUTOMissing
“4 dowels missing on each rack.” - 2025-03-031158421750 AMAZON.COM DROP SHIP·Winsome·Henry DeLaCruzUPSCompletedThe holes where the pins are inserted are not inline with each other. When I flip the top over it hits the crossbar on one side keeping the top panel from laying flat
- 23620×1part D · top panelctrl 021713236203Defective
- 2025-02-261158131750 AMAZON.COM DROP SHIP·Winsome·Talonya WilliamsonUPSCompleted
- 23620×1part E · Rackctrl 048047vendor CH.AUTODefective
- 2025-02-10115691—·Winsome·CHRIS EDWARDUPSCompleted
- 23620×1part C · RIGHT PANEL ctrl CHA-R2-048047vendor CH.AUTO
- 2025-02-03115618—·Winsome·TARSHA BARNETTUPSCompleted
- 23620×2part F · CROSSBAR LOWER ctrl CHA-R2-048047vendor CH.AUTO
- 2025-01-211154851900 WAYFAIR.CA·Canada·JIM OAKLEYCanada PostCompletedThe top tray has several dents in the wood and 2 of trays do not sit straight I. The stand, the Lowe board on the tray is not even so doesn’t matter what position they are in the still sit crooked.
- 2025-01-17115437—·Winsome·JOHN DONOHUEUPSCompleted
- 2025-01-14115408—·Winsome·STEVE GUSTINAUPSCompleted
- 23620×1part B · LEFT PANEL ctrl 047820-CHA-R2vendor CH.AUTO
- 2025-01-131153741750 AMAZON.COM DROP SHIP·Winsome·James FirthUPSCompletedCame with TWO (B) Left panels and not a right one.
- 23620×1part C · right panelctrl 047820vendor CH.AUTOMissing
- 2025-01-13115379Amazon·Winsome·Deborah Lynn WagnerUPSCompletedIn got 2 part B left panel parts.
- 23620×1part c · Right panelctrl 047820vendor CH.AUTOMissing
- 2025-01-13115396—·Winsome·Dorothy PatrickUPSCompletedThe part that is still missing is Part G the Upper Cross Bar
- 23620×1part G · Upper Cross Barctrl 044559vendor TKFURSTECHMissing
- 2025-01-021152384501 VIRVENTURES INC·Winsome·Blair HackettUPSCompleted
- 23620×1part C · Right Panelctrl 047820vendor CH.AUTOMissing
“Rec'd 2 Left Panels. Missing Right.” - 2024-12-301152046989 THE SHOPPING CHANNEL·Canada·Ken GambleCanada PostCompletedPlease ship parts to me ASAP as I cannot complete the final assembly. This was a christmas gift and I need to complete. Address is on Invoice scan and noted above..
- 23620×2part H · Pinctrl 047820vendor CH.AUTOMissing
- 2024-12-27115183—·Winsome·Dorothy PatrickUPSCompletedThe part that is still missing is Part G the Upper Cross Bar
- 23620×1part E · RACKctrl 044559vendor TKFURSTECHMissing
“PP - 005190758 - OK” - 2024-12-261151761900 WAYFAIR.CA·Canada·Paul PeneltonCanada PostCompletedTwo of the tables will not fit into the slots on the stand. The problem is with the tables and not the slot size.
- 23620×2part E · Rackctrl 047820vendor CH.AUTODefective
“2/4 trays not fitting” - 2024-12-11115043Amazon·Winsome·Kelsey ArnoldUPSCompletedRight panel is incorrectly assembled. The holes for the upper dowels are located on the outside of the unit instead of the inside, making it impossible to assemble.
- 23620×1part C · Right panelctrl 047820vendor CH.AUTODefective
- 2024-12-101150299802 WAYFAIR, LLC·Winsome·VERONICA BENTLEYUPSCompleted
- 2024-12-061150001750 AMAZON.COM DROP SHIP·Winsome·SEAN RAMAHAUPSCompletedThe table was a little wobbly out of the box, and one of the legs sheard and fell off from minimal use.
- 23620×1part A · TABLE ctrl NO CTRL Defective
- 2024-11-271149461750 AMAZON.COM DROP SHIP·Winsome·Kelli LangUPSCompleted
- 23620×1part A · Trayctrl 047820vendor CH.AUTODefective
“Cracked/split on top edge”
Showing the 50 most recent. Tighten the SKU or window filter to narrow further.
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
18
Sold in window
3,371
Return rate
0.53%
Vs replacements
-84
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.