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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
23620×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
14 replacement items in window — 2.07% of 676 units sold across 5 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
23620
23620
14
Replacement requestsindividual records from CS, with damage photos
12 records
  • 2026-04-161183129802 WAYFAIR, LLC·Winsome·Martha E LewisUSPSCompleted
    missing wheels and hardware
    • 23620
      23620
      ×1part hardware · hardware and wheels
  • 2026-03-311182285341 OJCOMMERCE, LLC·Winsome·wolf, krystalUSPSCompleted
    • 23620
      23620
      ×2part H · PINS
  • 2026-03-161181742363 BISON COMMERCE·Winsome·Pamela A FierroUPSCompleted
    • 23620
      23620
      ×1part B · Left Panelctrl 048521vendor CH.AUTODefective
    • 23620
      23620
      ×1part C · Right Panelctrl 048521vendor CH.AUTO
    • 23620
      23620
      ×1part G · Cross Barctrl 048521vendor CH.AUTODefective
    “Top doesn't go down all the way.”
    “Top doesn't go down all the way.”
    “Top doesn't go down all the way.”
  • 2026-03-091181501764 KOHLS.COM·Winsome·Robert S FultonUPSCompleted
    Top Panel has finish removed in the middle of panel and scratch marks on edge
    • 23620
      23620
      ×1part D · Top Panelctrl 048521vendor CH.AUTODamaged
  • 2026-03-031181149802 WAYFAIR, LLC·Winsome·Ted PichalskiUPSCompleted
    • 23620
      23620
      ×1part STAND · ENTIRE STAND ctrl 048521 vendor CH.AUTO
  • 2026-02-16118040—·Winsome·Tiffany PenrodUPSCompleted
    rec'd as a gift from her mother. See orig WDS Invoice 005171255 via Kohls.
    • 23620
      23620
      ×1part C · Right Panelctrl 048521vendor CH.AUTODefective
    “top holes drilled wrong for screw and dowel.”
  • 2026-01-221178989802 WAYFAIR, LLC·Canada·SHAWN MACDONALDCanada PostCompleted
    Sold to: #23620: Wayfair Erlanger Conveyable, Erlanger KY 41018. WIN Invoice #005194702, 2026-01-05. Invoice ControL #048521, ICC_CHA-WW-0723, R4
    • 23620
      23620
      ×1part D · top panel ctrl 048521vendor CH.AUTO
  • 2026-01-13117815—·Winsome·DEBBIE MALLASUSPSCompleted
    • 23620
      23620
      ×2part H · PINctrl CHA-R2-048412vendor CH.AUTO
  • 2025-12-231176312363 BISON COMMERCE·Winsome·Ryan JonesUPSCompleted
    • 23620
      23620
      ×1part D · TOP PANEL ctrl 048412vendor CH.AUTO
  • 2025-12-18117596—·Winsome·STACY KADISAKUSPSCompleted
    ORG REQ 117516 consumer states "We received the replacement parts, and you sent 3 pins. We need 2 of the smaller size and you sent only one of the smaller size which was more silver. The 2 larger ones were like a brass color and they do not work. Will you please rush the correct smaller pin to us. "
    • 23620
      23620
      ×3part H · PINctrl CHA-R2-048412vendor CH.AUTO
  • 2025-12-09117516—·Winsome·Stacy KadisakUSPSCompleted
    • 23620
      23620
      ×2part H · PINctrl CHA-R2-048412vendor CH.AUTO
  • 2025-12-031174732363 BISON COMMERCE·Winsome·Paula cobbUSPSCompleted
    • 23620
      23620
      ×2part H · PINSctrl CHA-R2-048521vendor CH.AUTO
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
4
Sold in window
676
Return rate
0.59%
Vs replacements
-10
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.