Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
31 replacement items in window — 5.33% of 582 units sold across 7 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
| Control # | Vendor | Items |
|---|---|---|
| 048448 | CH.AUTO INDUSTRY CO., LTD. | 20 |
| CHA-R2-048448 | — | 5 |
| CCK-R1-047489-CCK | — | 3 |
| 048448 | — | 1 |
| R2-048448 | — | 1 |
| 047228 | BANGKOK MASTER WOOD COMPANY LIMITED | 1 |
Replacement requestsindividual records from CS, with damage photos
26 records- 2026-02-021179669802 WAYFAIR, LLC·Winsome·Cathy PainterUPSCompletedno ctrl
- 23720×1part A1 · TOP PANEL
- 2026-01-301179559802 WAYFAIR, LLC·Winsome·Janene LightellUPSCompleted
- 2026-01-271179352363 BISON COMMERCE·Winsome·Rachel SchoenemanUPSCompleted
- 23720×1part A1 · TOP PANEL ctrl 048448vendor CH.AUTO
- 2026-01-231179075341 OJCOMMERCE, LLC·Winsome·Lynch, LucilleUPSCompletedwaiting for part letter
- 23720×1part A1 · top panel ctrl 048448vendor CH.AUTO
- 2026-01-211178899802 WAYFAIR, LLC·Winsome·Baker MasriUPSCompletedcontrol provided
- 23720×1part A · top panel ctrl 048448vendor CH.AUTO
- 2026-01-191178482363 BISON COMMERCE·Winsome·Rachel SchoenemanUPSCompleted
- 2026-01-151178399802 WAYFAIR, LLC·Winsome·Leigh KeiterUPSCompleted
- 23720×1part A1 · TOP PANEL ctrl 048448vendor CH.AUTO
- 2026-01-141178339802 WAYFAIR, LLC·Winsome·Scott WrightUPSCompleted
- 23720×1part A1 · TOP PANEL ctrl 048448 vendor CH.AUTO
- 2026-01-06117745Amazon- OJ Commerce·Winsome·Elizabeth McFaddenUPSCompletedWhen we opened the box containing the snack trays and storage rack, the top panel was damaged on both of the sides where there are drop leaves. On one side, one of the supports had been torn loose. On the other end the drop leave had been cracked into two pieces
- 23720×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
- 2025-12-291176653000 WALMART.COM DSV·Winsome·Alexander L ErdakosUSPSCompletedWe were Short 2 Hex Screws and 2 Wood Plugs. We Can Finish the Putting it together when we get these items. Thank you for your Prompt Response
- 23720×1part hardware · hardwarectrl 048448vendor CH.AUTOMissing
- 2025-12-261176429802 WAYFAIR, LLC·Winsome·Arlene SciarrinoCompletedconsumer cancelled request
- 23720×1part B1 · shelfctrl 048448vendor CH.AUTODefective
- 2025-12-261176499936 HOME DEPOT SUPPLY·Winsome·William BurkeUPSCompletedThere was no visible damage to the box, and it wasn't dropped or handled roughly when brought into the house. However, when I got to the last piece to remove from the box, the top panel, it was visible cracked all the way through and even a little warped. Pictures are included of the crack from both sides.
- 23720×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
- 2025-12-191176013322 GORDON COMPANIES INC·Winsome·Chris FuentesUPSCompleted
- 23720×1part A1 · TOP PANELctrl R2-048448vendor CH.AUTO
- 2025-12-191176071764 KOHLS.COM·Winsome·ADRIAN ANAYAUPSCompleted
- 23720×1part A1 · TOP PANEL ctrl CHA-R2-048448vendor CH.AUTO
- 2025-12-141175439802 WAYFAIR, LLC·Winsome·Jennifer HarperUPSCompleted
- 23720×1part A1 · TOP
- 2025-12-091174962363 BISON COMMERCE·Winsome·Michelle YamataniUPSCompleted
- 23720×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
- 2025-12-011174439802 WAYFAIR, LLC·Winsome·Philip MoravianUPSCompleted
- 23720×1part A1 · TOP ctrl CHA-R2-048448vendor CH.AUTO
- 2025-11-11117329—·Winsome·JAMES CUSIMANOUSPSCompleted
- 23720×10part I1 · HEX SCREW ctrl CHA-R2-048448vendor CH.AUTO
- 2025-11-051172979802 WAYFAIR, LLC·Winsome·Debra NagelUPSCompleted
- 23720×1part A1 · TOP
- 2025-11-051172992363 BISON COMMERCE·Winsome·A. McCoundUPSCompleted
- 2025-10-22117197—·Winsome·DENNIS BIASUPSCompleted
- 23720×1part A1 · TOP PANEL ctrl CHA-R2-048448vendor CH.AUTO
- 2025-09-041169453047 WHOLE9YARDS USA LLC·Winsome·CASSANDRA MUNOZUPSCompleted
- 23720×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
“Drop leaf was also found to be broken.” - 2025-08-281169093047 WHOLE9YARDS USA LLC·Winsome·CASSANDRA MUNOZUSPSCompleted
- 23720×1part A1 · Top Panel ( we send the finger , screws and wrench)ctrl 048448vendor CH.AUTODamaged
“support that holds up the leaf is cracked.” - 2025-08-181168429802 WAYFAIR, LLC·Winsome·Brenda NahlenUPSCompletedmissing the black inserts
- 23720×2part E1 · FRONT POST ctrl CHA-R2-048448vendor CH.AUTO
- 2025-06-231165143047 WHOLE9YARDS USA LLC·Winsome·TIFFANY A SPRINGUPSCompleted
- 23720×1part L1 · Snack Tablectrl 047228Defective
“wobbles. legs uneven. this is from repl 116309.” - 2025-06-17116482—·Winsome·WENDY ELLISONUSPSCompleted
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
16
Sold in window
582
Return rate
2.75%
Vs replacements
-15
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.