Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

33720×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

18 replacement items in window — 4.29% of 420 units sold across 3 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
33720	18

Replacement requestsindividual records from CS, with damage photos

15 records

2026-05-191184181764 KOHLS.COM·Winsome·Paula JandtUPSCompleted
The black piece to hold the roller in on the bottom is missing
- 33720×1part E1 · Front Postctrl 048062vendor EASTCOASTDefective
2026-01-301179549802 WAYFAIR, LLC·Winsome·Mary NebbiaUPSCompleted
NO CTRL
- 33720×1part A1 · TOP
2026-01-291179501764 KOHLS.COM·Winsome·Ashlee DudleyUPSCompleted
- 33720×1part C1 · Rear Left Postctrl 048449vendor CH.AUTODefective
- 33720×1part D1 · Rear Right Postctrl 048449vendor CH.AUTODefective
- 33720×1part E1 · Front Postctrl 048449vendor CH.AUTODefective
“holes not drilled”
“holes not drilled”
“One was finished darker than the other. image attached.”
2026-01-211178925341 OJCOMMERCE, LLC·Winsome·Lee, ClarenceCompleted
- 33720×1part A1 · Top Panelctrl 048449vendor CH.AUTODamaged
“Customer cancelled”
2026-01-201178759936 HOME DEPOT SUPPLY·Winsome·WILSON GOODWYNUPSCompleted
- 33720×1part A1 · TOP PANEL ctrl 048449-CHA-R2vendor CH.AUTO
2026-01-191178609936 HOME DEPOT SUPPLY·Winsome·Patricia PintoUSPSCompleted
Looks like a lovely set, just want to finish building. Thank you
- 33720×4part I1 · Hex Screwctrl 048062vendor EASTCOASTMissing
- 33720×4part K1 · Wood Plugctrl 048062vendor EASTCOASTMissing
2026-01-071177491764 KOHLS.COM·Winsome·Sherry HinesUPSCompleted
- 33720×1part A1 · Top Panelctrl 048449vendor CH.AUTODamaged
“SPLIT ON THE SIDE”
2026-01-021177089802 WAYFAIR, LLC·Winsome·Judy CurranUPSCompleted
NO CTRL
- 33720×1part D · REAR RIGHT POST
2025-12-301176911764 KOHLS.COM·Winsome·Jessica KennedyUSPSCompleted
- 33720×5part I1 · Hex Screwctrl 048449vendor CH.AUTOMissing
2025-12-19117599—·Winsome·Pamela StewartUSPSCompleted
- 33720×4part K1 · Wood Plugs
2025-12-111175369936 HOME DEPOT SUPPLY·Winsome·Jacqueline L SchaapUPSCompleted
- 33720×1part C1 · REAR LEFT POST ctrl 047499vendor CHOKCHOKUL
2025-12-091175053320 LOWES USA·Winsome·Debbie AdamsUSPSCompleted
- 33720×3part K1 · Wood plugsctrl 048449vendor CH.AUTOMissing
2025-12-08117490—·Winsome·LARRY CROWDERUPSCompleted
- 33720×1part A1 · TOP PANEL ctrl CHA-R2-048449vendor CH.AUTO
2025-12-011174449802 WAYFAIR, LLC·Winsome·Lucia JazayeriCompleted
consumer non responsive
- 33720×1part A1 · TOP PANEL
2025-12-011174549944 AMAZON.COM SERVICES LLC·Winsome·Mary BeebeUSPSCompleted
Everything else is perfect!
- 33720×2part K1 · Wood PlugMissing

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

420

Return rate

0.48%

Vs replacements

-16

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.