Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
18 replacement items in window — 26.1% of 69 units sold across 10 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 18 |
Replacement requestsindividual records from CS, with damage photos
13 records- 2025-08-111168009802 WAYFAIR, LLC·Winsome·Nancy BallUPSCompleted
- 92455×1part A1 · TOP PANEL
- 2025-06-20116500—·Winsome·CASSANDRA HUGHESUSPSCompleted
- 92455×1part T1 · MAGNET ctrl R5-044614-10-122vendor JCINSPI
- 2025-05-141162969936 HOME DEPOT SUPPLY·Winsome·Charles McLaughlinUPSCompleted
- 92455×1part J1 · Front Panel Drawerctrl 044614vendor JCINSPIDefective
“Mismatched rest of unit” - 2025-03-051158717160 WAL-MART CANADA CORP.·Canada·JEAN LAFLAMMECanada PostCompleted
- 92455×1part C1 · RIGHT PANEL ctrl R5-044614-10-122vendor JCINSPI
- 2025-02-171157399802 WAYFAIR, LLC·Winsome·Mary BrownUPSCompleted
- 92455×1part E1 · BACK PANEL ctrl 044614vendor JCINSPI
- 2025-01-061152543000 WALMART.COM DSV·Winsome·Shirley FUSPSCompletedIt is bent received it on 12/22 just put together 12/31
- 92455×1part S1 · Door Hingectrl 044614vendor JCINSPIDamaged
- 2025-01-06115291—·Winsome·Joseph PalatinusUSPSCompleted
- 92455×1part S1 · Door Hingectrl 044614vendor JCINSPIMissing
- 2024-12-20115121—·Winsome·LAWRENCE ZAIKOWSKIUSPSCompleted
- 92455×4part P1 · CAM LOCK SCREWSctrl R5-044614-10-122vendor JCINSPIMissing
- 2024-11-291149489802 WAYFAIR·Winsome·DIANE BUCKLEYUPSCompletedThe front right corner of item A1 (top panel) is crushed, and the left front corner is damaged as well
- 92455×1part A1 · TOP PANEL ctrl 044614vendor JCINSPIDamaged
- 2024-09-171143692383 Bisonoffice·Winsome·Joel KatzUPSCompleted“Top panel was found to be defective. had a raised line that would chip over time.”
- 2024-09-041142832363 Bisonoffice·Winsome·Joel KatzUPSCompleted
- 92455×2part B1 · Left Panel insert for cam lock screw (we send the left panel)ctrl 044614vendor JCINSPI
“Panel was missing a threaded insert for cam lock screw.” - 2024-08-22114200—·Winsome·DANIEL GOODMANUPSCompleted
- 92455×1part A1 · TOP PANEL ctrl 044614vendor JCINSPI
“please ship if possible on monday. they didnt realize part was damaged” - 2024-08-07114080Amazon·Winsome·Daniel GoodmanUPSCompleted2 parts came damaged in shipping and need to be replaced. I have photos if needed“Damaged”“Damaged”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
0
Sold in window
69
Return rate
0.00%
Vs replacements
-18
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.