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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94154×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
16 replacement items in window — 1.62% of 987 units sold across 11 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94154
94154
16
Replacement requestsindividual records from CS, with damage photos
13 records
  • 2026-05-081183899802 WAYFAIR, LLC·Winsome·Sally FlakeUPSCompleted
    • 94154
      94154
      ×1part A1 · SeatDamaged
    “Cracked. please ship by May 15.”
  • 2026-02-091180063000 WALMART.COM DSV·Winsome·Frank CostantiniUPSCompleted
    • 94154
      94154
      ×1part A1 · Seatctrl R1Defective
  • 2026-01-211178879936 HOME DEPOT SUPPLY·Winsome·GINGER GIRGICHUPSCompleted
    There is a small chunk and a scratch on the back.
    • 94154
      94154
      ×1part B1 · Backrestctrl 048379vendor HUTSDamaged
  • 2025-11-101173099802 WAYFAIR, LLC·Winsome·Joseph TokarUPSCompleted
    • 94154
      94154
      ×1part A1 · seat
  • 2025-10-071171123000 WALMART.COM DSV·Winsome·lori mcquillenUPSCompleted
    • 94154
      94154
      ×1part F1 · Front Left/Rear Right Legctrl 048212vendor HUTSDefective
    • 94154
      94154
      ×1part G1 · Cross Barctrl 048212vendor HUTSDefective
    “Upper hole was drilled on outside of leg.”
    “chipped / cracked”
  • 2025-06-16116466—·Winsome·M CORRINE MYERSUPSCompleted
    consumer is now only requesting legs
    • 94154
      94154
      ×1part E1 · LEG FRONT RIGHT REAR LEFT ctrl R1
    • 94154
      94154
      ×1part F1 · LEG FRONT LEFT/REAR RIGHT ctrl R1
  • 2025-06-091164169944·Winsome·Douglas N SmithCompleted
    cancelled request
    • 94154
      94154
      ×1part F1 · Leg Front-Left/Rear-Rightctrl 047668vendor HUTSMissing
  • 2025-05-121162753000 WALMART.COM DSV·Winsome·Kathy MathysUPSCompleted
    Only received one of part number F1(Leg: Front-Left/Rear-Right) and 3 of part number E1(Leg: Front-Right/Rear-Left)
    • 94154
      94154
      ×1part F1 · Leg: Front-Left/Rear/Rightctrl 047668vendor HUTSMissing
  • 2025-02-241158019944 AMAZON.COM SERVICES LLC·Winsome·BRUCE DAWKINSUPSCompleted
    wood split when screw was tightened on one of the 'arms'.
    • 94154
      94154
      ×1part D1 · Swivel Platectrl 047668vendor HUTSDefective
  • 2024-12-19115116Amazon·Winsome·Jesse RuizUPSCompleted
    Parts were not missing. Cross split when screws attachement
    • 94154
      94154
      ×2part G · Cross bar traversectrl 047396vendor HUTSDefective
  • 2024-12-021149609944 AMAZON.COM SERVICES LLC·Winsome·Debra A LuckettUPSCompleted
    Seat received cracked/split wood
    • 94154
      94154
      ×1part A1 · Seatctrl 047668vendor HUTSDamaged
  • 2024-10-01114476—·Winsome·LAUREN TIBERT WELLSUPSCompleted
    • 94154
      94154
      ×1part A1 · SEATctrl 047396vendor HUTS
    “waiting for control”
  • 2024-09-19114406Amazon·Winsome·Mary Jane SunamotoUPSCompleted
    • 94154
      94154
      ×1part hardware · Hardwarectrl 047396vendor HUTS
    • 94154
      94154
      ×4part G1 · CROSS BARS ctrl 047396vendor HUTS
    “null”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
6
Sold in window
987
Return rate
0.61%
Vs replacements
-10
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.