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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633		183.02.0×
94084
94084		131.62.8×
40524
40524		122.02.0×
16577
16577		80.893.0×
94427
94427		81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828		048584YUDSHENG CO., LTD.1381%8
20633
20633		048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820		048594YUDSHENG CO., LTD.778%5
20633
20633		048643-SKCNEW—739%—
94594
94594		048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084		048831-KSNEW—646%—
33517
33517		048766YUDSHENG CO., LTD.542%1
SKU
94232×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
24 replacement items in window — 1.11% of 2,157 units sold across 8 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Control #VendorItems
047845HUTS FURNITURE SDN. BHD.6
R3-HYF-047996—4
048096HUTS FURNITURE SDN. BHD.4
047917HUTS FURNITURE SDN. BHD.3
047996HUTS FURNITURE SDN. BHD.3
11406378139753017—1
047403HUTS FURNITURE SDN. BHD.1
047917-HYF—1
048193HUTS FURNITURE SDN. BHD.1
Replacement requestsindividual records from CS, with damage photos
18 records
  • 2026-03-311182459944 AMAZON.COM SERVICES LLC·Winsome·Brenda BirkettUPSCompleted
    I purchased 2 chairs. One damaged . I don't want to send the whole piece back, but I do need a replacement chair please . I am very pleased with the product , just surprised they sent it out with that kind of damage.
    • 94232      ×1part B1 · Seatctrl 11406378139753017
  • 2026-03-13118169Amazon·Winsome·Amanda FluscheUPSCompleted
    Seat was damaged with a screw coming through the bottom upon opening.
    • 94232      ×1part B1 · Seatctrl 047403vendor HUTSDamaged
  • 2026-03-121181641764 KOHLS.COM·Winsome·Nabomita ThomasUPSCompleted
    • 94232      ×1part F1 · Lower Cross BarDamaged
    “Broken”
  • 2026-03-031181189944 AMAZON.COM SERVICES LLC·Winsome·Latonya AllenUSPSCompleted
    • 94232      ×2part H1 · Bolt (Medium)ctrl 047845vendor HUTSMissing
  • 2026-02-161180399802 WAYFAIR, LLC·Winsome·Teresa HermanUPSCompleted
    • 94232      ×1part A1 · BACKREST
  • 2026-02-041179831750 AMAZON.COM DROP SHIP·Winsome·Donna FisherUPSCompleted
    Legs are different lengths which causes offset
    • 94232      ×1part C1 · Left legctrl 047845vendor HUTSDefective
    • 94232      ×1part C2 · Right legctrl 047845vendor HUTSDefective
  • 2026-01-271179331750 AMAZON.COM DROP SHIP·Winsome·SARINA SOMMERSUPSCompleted
    • 94232      ×1part C1 · LEFT LEG ctrl 047845vendor HUTS
    • 94232      ×1part D1 · RIGHT LEG ctrl 047845vendor HUTS
    • 94232      ×2part F1 · LOWER CROSS BAR ctrl 047845vendor HUTS
  • 2026-01-06117740—·Winsome·AMY WACKERUPSCompleted
    • 94232      ×1part A1 · BACKREST ctrl 047917-HYFvendor HUTS
  • 2025-12-301176869944 AMAZON.COM SERVICES LLC·Winsome·Jenn AuchmoodyUPSCompleted
    • 94232      ×1part A1 · Backrestctrl 047917vendor HUTSDamaged
  • 2025-11-18117368—·Winsome·DEMI BOWERSUSPSCompleted
    • 94232      ×4part H1 · BOLT MEDIUMctrl R3-HYF-047996vendor HUTS
    • 94232      ×4part G1 · SHORT BOLT ctrl R3-HYF-047996vendor HUTS
  • 2025-11-041172929944 AMAZON.COM SERVICES LLC·Winsome·Daniel Gonzalez DiazUPSCompleted
    The ones across
    • 94232      ×2part E1 · Upper Cross Bar Traversectrl 047917vendor HUTSMissing
    • 94232      ×3part F1 · Lower Cross Bar Traversectrl 047917vendor HUTSMissing
  • 2025-09-301170843000 WALMART.COM DSV·Winsome·Maryam MirzamostafaUPSCompleted
    • 94232      ×1part A1 · Backrestctrl 047996vendor HUTSDefective
  • 2025-09-301170879944 AMAZON.COM SERVICES LLC·Winsome·AmazonUPSCompleted
    Backrest does not have the holes drill fir the wood rods to be installed
    • 94232      ×1part A1 · Backrestctrl 048193vendor HUTSDefective
  • 2025-07-311167379944·Winsome·John WaughUPSCompleted
    The socket in which the bolt is fastened to hold thelegtothechair unscrews instead of tightens when tightening the bolt into it.
    • 94232      ×1part C1 · Leg (left)ctrl 047996vendor HUTSDamaged
  • 2025-07-21116682Amazon·Winsome·Carol J PotenzaUPSCompleted
    Top of Backrest damaged prior to shipment. Box undamaged. C:Userscjp46AppDataLocalMicrosoftWindowsINetCacheContent.OutlookF502W2OC20250701_103836.jpg
    • 94232      ×1part A1 · Backrestctrl 047996vendor HUTSDamaged
  • 2025-07-01116551—·Winsome·RICHARD SHOREUSPSCompleted
    • 94232      ×4part G1 · SHORT BOLT ctrl R3-HYF-047996vendor HUTS
    • 94232      ×8part H1 · BOLT MEDIUMctrl R3-HYF-047996vendor HUTS
  • 2025-06-301165451764·Winsome·Anne ColeUPSCompleted
    • 94232      ×1part A1 · Backrestctrl 048096vendor HUTSDamaged
    • 94232      ×2part C1 · Left Legctrl 048096vendor HUTSDamaged
    • 94232      ×4part H1 · Medium Boltctrl 048096vendor HUTSMissing
  • 2025-06-191164965341 OJCOMMERCE, LLC·Winsome·LIONEL S SOILEAUUPSCompleted
    • 94232      ×1part C1 · LEFT LEGctrl 048096vendor HUTS
    “PP - 005247681 -”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
2
Sold in window
2,157
Return rate
0.09%
Vs replacements
-22
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.