Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

94253×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

28 replacement items in window — 2.55% of 1,097 units sold across 12 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
94253	28

Replacement requestsindividual records from CS, with damage photos

19 records

2026-05-11118393Amazon·Winsome·Buckland TimUPSCompleted
- 94253×1part C · Left legctrl 048070vendor HUTSMissing
2026-05-051183749802 WAYFAIR, LLC·Winsome·Dana CollinsUPSCompleted
- 94253×1part C · LEFT LEG ctrl WAITING
- 94253×1part D · RIGHT LEG
2026-01-191178581764 KOHLS.COM·Winsome·Donna ThornburgCompleted
Found original recpt on Kohls website. 3rd Request. Factory pre drilled holes don't match up. See photos. Need for one chair/front legs. Front legs don't have a Part Number- SENT RECOMMENDATION MARK PROVIDED. request 117864
- 94253×1part D · Right Legctrl 048070vendor HUTSDefective
- 94253×1part C · Left Legctrl 048070vendor HUTSDefective
2026-01-191178641764 KOHLS.COM·Winsome·Donna ThornburgUPSCompleted
One chair went together good. Other Chair, pre-made holes are not lined up right for leg pcs to fit properly. U can see in pics, chairs are different. I need FRONT TWO LEGS. - SENT RECOMMENDATION MARK PROVIDED.
- 94253×1part C · LEG LEFT ctrl 047871
- 94253×1part D · RIGHT LEG ctrl 047871
2025-11-12117339Amazon·Winsome·Linda CalvertUPSCompleted
Amazon Order # 111-4442834-0769817 Recd 2 left legs; need a right leg
- 94253×1part D · RIGHT LEG ctrl 048070vendor HUTS
2025-11-03117279—·Winsome·LISA SENGENBERGERUPSCompleted
- 94253×1part C · LEFT LEG ctrl R1-048070-HYFvendor HUTS
2025-05-151163002363 BISON COMMERCE·Winsome·Joann MendezUPSCompleted
- 94253×1part C · Left LegDefective
- 94253×1part D · Right LegDefective
- 94253×1part A · Backrest
2025-01-09115333Amazon·Winsome·Steven JacobsUPSCompleted
Got 3 of part number G and only 1 of F.
- 94253×1part F · Right Crossbarctrl 045826vendor HUTSMissing
2024-12-131150483150 MACY'S ACCOUNTS PAYABLE·Winsome·MAURA PILOTTEUPSCompleted
One time replacement of part.
- 94253×1part F · Right CrossbarDamaged
“Broke off chair”
2024-11-151148539944·Winsome·JEREMY BERRYUPSCompleted
I ordered a dining table set, I opened the table box and found it to be damaged. I have pictures if needed but couldn’t find a spot here to upload them, please reach out to me if you need those. I’d like to be able to replace the table top part since it has a deep dent on the side that is visible when looking at the table. If you need any further information or proof, please let me know. Thank you!
- 94253×2part E · LEFT CROSS BAR ctrl R1-045826-HYFvendor HUTSMissing
“Missing”
2024-10-15114576Amazon·Winsome·Md Abdul AzizUPSCompleted
one chair is okay but another one is not possible to assemble as it don't have screw option
- 94253×1part C · LEFT LEG ctrl 045826vendor HUTS
“Damaged”
2024-09-30114467Amazon·Canada·Sydney LockhartCanada PostCompleted
The holes that come in the legs for one of the chairs are in opposite positions so the crossbars do not fit properly
- 94253×1part C · Leg (Left)ctrl 045826vendor HUTS
- 94253×1part D · Leg (Right)ctrl 045826vendor HUTS
“defective”
“defective”
2024-09-121143703000 Walmart·Winsome·Kim BerryUPSCompleted
- 94253×1part C · Left Legctrl 045826vendor HUTS
- 94253×1part D · Right Legctrl 045826vendor HUTS
“Missing.”
“Missing.”
2024-08-26114221—·Winsome·ABIGAIL LYNNEUPSCompleted
The hardware is missing for the storage rack. Can you please send this to us? Thank you.
- 94253×1part D · RIGHT LEG ctrl 047613vendor HUTS
2024-08-21114188—·Winsome·JENNIFER FEYUPSCompleted
- 94253×1part D · RIGHT LEG ctrl 047613vendor HUTS
2024-08-19114169—·Winsome·ABIGAIL LYNNEUPSCompleted
- 94253×1part B · SEATctrl 047613vendor HUTS
- 94253×1part C · LEFT LEG ctrl 047613vendor HUTS
2024-08-05114059Amazon·Winsome·Karen ShehadeUSPSCompleted
Both of the hardware kits contained only 3 of Part Letter 'H'; Bolt (Short)
- 94253×2part H · Bolt (Short)
“missing from box......wrong item, 94523 was origionally entered, should be 94253 (MP)”
2024-07-04113815Amazon·Winsome·Kaleigh Lynn O’ConnorUPSCompleted
- 94253×1part A · Backrestctrl 045826vendor HUTS
“Screws on sides do not screw in to backrest when attaching seat due to misalignment of threaded holes in right side of backrest.”
2024-06-04113646—·Winsome·Charles JohnsonUPSCompleted
- 94253×2part E · Left Side Cross Bar
- 94253×2part F · Left Side Cross Bar
“PP - 005101850 - OK”
“PP - 005101850 - OK”

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

1,097

Return rate

0.18%

Vs replacements

-26

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.