Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

94436×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

24 replacement items in window — 1.73% of 1,384 units sold across 14 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
94436	24

Replacement requestsindividual records from CS, with damage photos

22 records

2026-02-021179619936 HOME DEPOT SUPPLY·Winsome·PRISCILLA WHANGUSPSCompleted
- 94436×1part hardware · hardware
2025-12-161175622363 BISON COMMERCE·Winsome·gail helferUPSCompleted
- 94436×1part A · Table Topctrl 048377vendor HUTSDamaged
2025-11-211173881750 AMAZON.COM DROP SHIP·Winsome·Lucas MougeotUPSCompleted
After following the included assembly instructions and tightening the chair fasteners as directed, one chair leg developed a full split overnight along the grain near the seat joint. In addition, the tabletop arrived with a noticeable chip and surface damage along the edge. Both issues appear to be manufacturing or material defects rather than assembly error. Requesting a replacement chair and tabletop for item #94388 under warranty. Photos and proof of purchase attached.
- 94436×1part A · table topDamaged
2025-10-311172609936 HOME DEPOT SUPPLY·Winsome·Elizabeth DickersonUPSCompleted
- 94436×1part A · Top Panelctrl 048097vendor HUTSDamaged
“scratched”
2025-09-161170179936 HOME DEPOT SUPPLY·Winsome·Karen DanellaUSPSCompleted
Missing hardware to assemble the table
- 94436×1part Hardware · Hardwarectrl 048097vendor HUTS
2025-09-08116960—·Winsome·THOMAS LOCKEUPSCompleted
- 94436×1part B · LEG ctrl 048097-HUvendor HUTS
- 94436×2part C · BOLT ctrl 048097-HUvendor HUTS
- 94436×2part E · METAL WASHER ctrl 048097-HUvendor HUTS
2025-08-181168521750 AMAZON.COM DROP SHIP·Winsome·Michael S MorenoUPSCompleted
Top panel damaged/crushed. Shipping box is damaged and product inside is defective.
- 94436×1part A · Top Panelctrl 048377vendor HUTSDamaged
2025-06-161164599802 WAYFAIR, LLC·Winsome·Brintha GardnerUSPSCompleted
- 94436×1part hardware · hardware ctrl no ctrl
2025-04-011160511750 AMAZON.COM DROP SHIP·Winsome·Glenn myersUPSCompleted
- 94436×1part A · Top Panel Leaf ( we send drop leaf and screws)ctrl 048097vendor HUTSDamaged
“1 leaf was broken. If available, please send 1 drop leaf.”
2025-02-10115687—·Winsome·CLORISSA MENZELUSPSCompleted
- 94436×1part HARDWARE · HARDWAREctrl 046316-HUvendor HUTS
2024-12-241151509936 HOME DEPOT SUPPLY·Winsome·Myra J MasonmurdockUPSCompleted
- 94436×1part A · Top Panelctrl 047313vendor HUTSDamaged
“Smashed on edge.”
2024-12-231151349802 WAYFAIR, LLC·Winsome·JIMMY MCFARLANDUPSCompleted
- 94436×1part A · TOPctrl 047313-HUvendor HUTS
2024-10-291147091764 KOHLS.COM·Winsome·Alfoncer Watson IIUPSCompleted
Broken
- 94436×1part A · Top Panel - Drop Leaf Onlyctrl 047313vendor HUTSDamaged
“Drop leaf was scratched. Please send if available.”
2024-10-281146899779 TARGET.COM·Winsome·Jackie GreenbergUSPSCompleted
This arrived with NO hardware. Please ship asap.
- 94436×1part Hardware · Hardwarectrl 046316vendor HUTS
2024-10-281147021900 WAYFAIR·Canada·CHARLENE BROWNCompleted
The wood dowel hole and the screw hole are reversed and cannot be connected to the side part
- 94436×1part B · LEG ctrl 047313vendor HUTS
“cancelled”
2024-10-24114675—·Winsome·Alyssa EngelbrechtUSPSCompleted
- 94436×1part Hardware · Hardware Packet
“PP - 005156010 - OK”
2024-10-071145099802 WAYFAIR·Winsome·SAMANTHA BUIUPSCompleted
- 94436×1part A · TOP ctrl 046316vendor HUTS
2024-10-071145179779 TARGET.COM·Winsome·Mary Ann BarberUSPSCompleted
I bought it online, I did not receive a receipt. I’ll pay for the parts.
- 94436×8part C · Boltctrl 046316vendor HUTS
“defective”
2024-09-101143459802 Wayfair·Winsome·Mary Klinger EllisCompleted
Table top is damaged, probably drop is shipping.
- 94436×1part A · Top Panel
“Smashed on edge. SCT-1744660 - CANCELLED PER WAYFAIR”
2024-09-041142983000 Walmart·Winsome·Michelle ShepherdUSPSCompleted
- 94436×8part E · Metal washerctrl 047313vendor HUTS
“missing”
2024-07-24113964—·Winsome·SHEILA REIDCompleted
- 94436×1part LEAF · LEAF FOR TOP ctrl 047313vendor HUTS
“consumer asked to be cancelled.”
2024-06-101136689936 HOME DEPOT·Winsome·MICHAEL FITZSIMMONSUSPSCompleted
- 94436×1part HARDWARE · HARDWARE

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

1,384

Return rate

0.22%

Vs replacements

-21

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.