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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
16421×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
6 replacement items in window — 17.1% of 35 units sold across 2 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
16421
16421
6
Replacement requestsindividual records from CS, with damage photos
3 records
  • 2026-02-041179791764 KOHLS.COM·Winsome·Maryann LiebelUPSCompleted
    REQ 117920 didnt ship part G
    • 16421
      16421
      ×1part G · BOTTOM PANEL ctrl 045923vendor EASTCOAST
  • 2026-01-261179201764 KOHLS.COM·Winsome·maryann liebelUSPSCompleted
    difficult to put together. cam and screws did not work together. did not look like pictures.
    • 16421
      16421
      ×12part KK · Cam Lock Screwctrl 045923vendor EASTCOASTDefective
    • 16421
      16421
      ×12part JJ · Cam Lockctrl 045923vendor EASTCOASTDefective
    • 16421
      16421
      ×1part G · Bottom panelctrl 045923vendor EASTCOASTDamaged
    pdf
  • 2026-01-121177903000 WALMART.COM DSV·Winsome·Israa AlhaddadUPSCompleted
    • 16421
      16421
      ×1part F · Right Panelctrl 045923vendor EASTCOASTDamaged
    • 16421
      16421
      ×1part E · Left Panelctrl 045923vendor EASTCOASTDefective
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
8
Sold in window
35
Return rate
22.86%
Vs replacements
2
more returns than replacements (non-CS returns)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.