Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
20 replacement items in window — 1.05% of 1,911 units sold across 12 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
| Control # | Vendor | Items |
|---|---|---|
| 047737 | CH.AUTO INDUSTRY CO., LTD. | 7 |
| 048296 | CH.AUTO INDUSTRY CO., LTD. | 4 |
| 048296-CHA-R1 | — | 3 |
| CHA-047737 | — | 2 |
| 048296 | — | 1 |
| R1-048296-CHA | — | 1 |
| 044428 | — | 1 |
| 043409 | — | 1 |
Replacement requestsindividual records from CS, with damage photos
22 records- 2026-05-141184072363 BISON COMMERCE·Winsome·Robert AlmenUPSCompleted
- 16577×1part AA · Snack TableDamaged
“cracked/split” - 2026-04-101182859936 HOME DEPOT SUPPLY·Winsome·Tim SchliederUPSCompletedThe Vertical Post is too wide to accept the (FF) Rack. We tried both Racks and neither would work. They both work well in the other Vertical Post. The Vertical Post that is defective also came with a chip out of it. The table has several deep gashes in it, the gray coloring on the top is very streaky, and one of the table legs is split.
- 2026-04-06118267—·Winsome·THERESA ROMERUPSCompleted
- 2026-03-131181663150 MACY'S ACCOUNTS PAYABLE·Winsome·Mark BarajasUPSCompleted
- 16577×1part AA · Snack Tablectrl 048296vendor CH.AUTODefective
- 2026-03-111181619936 HOME DEPOT SUPPLY·Winsome·Phyllis HamiltonUPSCompleted
- 16577×1part A · Snack TableDamaged
“wooden bar that runs across is broken. no longer has box.” - 2026-02-02117960—·Winsome·Randy MererUPSCompleted
- 16577×2part BB · Vertical Postctrl 047737vendor CH.AUTOMissing
- 2026-02-021179733320 LOWES USA·Winsome·Cathy PlatnerUPSCompleted
- 16577×1part AA · Snack TableDamaged
“cracked/split” - 2025-12-291176789802 WAYFAIR, LLC·Winsome·Scott WallaceUPSCompleted3 trays are fine. One has a broken piece on the underside (that slides open/closed)
- 16577×1part AA · snack tablectrl 048296 vendor CH.AUTODamaged
- 2025-12-171175891764 KOHLS.COM·Winsome·CONSTANCE PEACEUPSCompleted
- 16577×2part AA · SNACK TABLE ctrl 047737vendor CH.AUTO
- 2025-11-211173989762 STAPLES, INC.·Winsome·REBECCA FIELDSUSPSCompleted
- 16577×1part GG · Hex ScrewMissing
- 2025-11-191173773150 MACY'S ACCOUNTS PAYABLE·Winsome·Carmen Ockletree-DavisUPSCompletedthe set is oyster gray
- 16577×1part EE · Handlectrl 048296vendor CH.AUTODamaged
- 2025-07-291167279802 WAYFAIR, LLC·Winsome·Julia LikeUPSCompleted
- 16577×2part BB · VERTICAL POST
- 2025-06-23116506—·Winsome·GEORGE BOGRAKOSUPSCompleted
- 16577×1part EE · HANDLE ctrl R1-048296-CHAvendor CH.AUTO
- 2025-04-291162049944 AMAZON.COM SERVICES LLC·Winsome·Sherry RoyceUPSCompleted
- 16577×1part AA · Snack Tablectrl 047737vendor CH.AUTODefective
“Wood is cracked/split on top.” - 2025-03-04115856—·Winsome·CAITLIN ARNOLDUPSCompleted
- 16577×1part BB · VERTICAL POSTctrl CHA-047737vendor CH.AUTO
- 2025-02-26115816—·Winsome·TRINA LYNBOLLINUPSCompleted
- 16577×1part FF · RACKctrl CHA-047737vendor CH.AUTO
- 2025-02-24115789Amazon·Winsome·Kelly NobleUPSCompleted
- 16577×1part F · Rackctrl 047737vendor CH.AUTOMissing
- 2025-02-211157679944 AMAZON.COM SERVICES LLC·Winsome·Kathleen HaddwayUPSCompletedThe box had been re-taped several times. Two of the four trays arrived with slight damage. One of them had paint chips. The other one had black paint on it. This is such a heavy item that I cannot return the entire unit for a replacement. I would prefer the replacement of two trays or reimbursement for partial cost.
- 16577×2part AA · Snack Tablectrl 047737vendor CH.AUTODamaged
- 2025-02-121157069944 AMAZON.COM SERVICES LLC·Winsome·David SchmidtUPSCompletedHoles on vertical post are too big and screws don’t work.
- 16577×1part BB · Vertical postctrl 047737vendor CH.AUTODefective
- 2025-01-141154001764 KOHLS.COM·Winsome·KIM ROGERSUPSCompleted
- 16577×2part A · SNACK TABLEctrl 047737vendor CH.AUTODamaged
“CRACKED” - 2024-11-201148829802 WAYFAIR·Winsome·SUSAN A ANDERSONUPSCompletedOne of the table legs is snapped in half.
- 16577×2part B · VERTICAL POST ctrl 044428vendor PIPADPOLDamaged
“Damaged” - 2024-06-141137009779 Target·Winsome·Kathy KlingensmithUPSCompleted
- 16577×1part A · Snack Tablectrl 043409vendor TKFURSTECH
“Broken at the leg.”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
14
Sold in window
1,911
Return rate
0.73%
Vs replacements
-6
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.