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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
20124×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
18 replacement items in window — 1.01% of 1,788 units sold across 11 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
20124
20124
18
Replacement requestsindividual records from CS, with damage photos
15 records
  • 2025-12-231176289944 AMAZON.COM SERVICES LLC·Winsome·MARISSA POWERSUPSCompleted
    • 20124
      20124
      ×1part A1 · TABLE TOP ctrl 048505vendor BANGKOKMAS
    • 20124
      20124
      ×1part HARDWARE · HARDWAREctrl 048505vendor BANGKOKMAS
  • 2025-11-25117425—·Winsome·TED DOWUPSCompleted
    • 20124
      20124
      ×1part A1 · TOP ctrl R2-048505-DI-BMWvendor BANGKOKMAS
  • 2025-08-22116872—·Winsome·SEAN CRANNEYUPSCompleted
    • 20124
      20124
      ×1part A1 · TABLE TOP ctrl R2-048505-DI-BMWvendor BANGKOKMAS
  • 2025-07-251167099944 AMAZON.COM SERVICES LLC·Winsome·Vickie LenzUPSCompleted
    • 20124
      20124
      ×1part A1 · Table Topctrl 048505vendor BANGKOKMASWrong
    “Wrong top recevied from request 116643”
  • 2025-07-211166709944 AMAZON.COM SERVICES LLC·Winsome·April SmithUSPSCompleted
    Hi, I had purchased the black side end table through my mothers Amazon upon breaking down everything I noticed after a while of letting it sit with the wraps that I didn’t have any parts I checked the box when broken down but didn’t see any parts for assembly nor the drawer handle. I need all main pieces as mentioned not just one particular. Thank you very much and I am contactable by email!
    • 20124
      20124
      ×1part Hardware · Hardwarectrl 048505vendor BANGKOKMASMissing
  • 2025-07-17116643Amazon·Winsome·Vickie LenzUPSCompleted
    Table top corner finish is marred.
    • 20124
      20124
      ×1part A1 · Table topctrl 048505vendor BANGKOKMASDefective
  • 2025-03-111159139944 AMAZON.COM SERVICES LLC·Winsome·Tim GellingsUPSCompleted
    Bought 2 of these and one arrived with damaged corner
    • 20124
      20124
      ×1part A1 · Table topctrl 047661vendor BANGKOKMASDamaged
  • 2025-02-251158049802 WAYFAIR, LLC·Winsome·STEVE PRICKETTUPSCompleted
    • 20124
      20124
      ×1part E1 · DRAWERctrl R2-048217-BMWvendor BANGKOKMAS
  • 2025-01-201154659944 AMAZON.COM SERVICES LLC·Winsome·Nancy Gordy-BakerUPSCompleted
    A corner of the top was split upon opening the box. A chunk of the leg broke around the screw hole when putting it together.
    • 20124
      20124
      ×1part A1 · Table topctrl 047661vendor BANGKOKMASDamaged
    • 20124
      20124
      ×1part D1 · Leg Bctrl 047661vendor BANGKOKMASDamaged
  • 2025-01-06115259Amazon·Winsome·Daniel RobertsonUSPSCompleted
    Can lock screws missing from parts bag
    • 20124
      20124
      ×4part H1 · Cam lock screwctrl 047661vendor BANGKOKMASMissing
  • 2024-11-251149189944 AMAZON.COM SERVICES LLC·Winsome·ABBY FERENCZYUPSCompleted
    I ordered a dining table set, I opened the table box and found it to be damaged. I have pictures if needed but couldn’t find a spot here to upload them, please reach out to me if you need those. I’d like to be able to replace the table top part since it has a deep dent on the side that is visible when looking at the table. If you need any further information or proof, please let me know. Thank you!
    • 20124
      20124
      ×1part A1 · TABLE TOP ctrl R2-047661-DI-BMWvendor BANGKOKMASDamaged
    “damaged in corner”
  • 2024-10-11114558Amazon·Winsome·Danielle ThomasUSPSCompleted
    I ordered 2 end tables and one was correct other missing all of h1 cam screws so cannot put together.
    • 20124
      20124
      ×4part H1 · Cam Lock Screwctrl 047661vendor BANGKOKMAS
    “missing”
  • 2024-09-30114472—·Winsome·ROBERT COOKUPSCompleted
    • 20124
      20124
      ×1part A1 · TABLE TOP ctrl 046524vendor SKC
    “arrived damaegd”
  • 2024-08-271142439936 HOME DEPOT SUPPLY·Winsome·Robert CookUSPSCompleted
    • 20124
      20124
      ×1part Hardware · Hardware
    “null”
  • 2024-08-261142199936 HOME DEPOT SUPPLY·Winsome·Robert CookUPSCompleted
    Also missing entire hardware set (nuts, bolts, etc)
    • 20124
      20124
      ×1part A1 · Table Top
    • 20124
      20124
      ×1part E1 · Drawer
    “damaged”
    “damaged”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
2
Sold in window
1,788
Return rate
0.11%
Vs replacements
-16
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.