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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
20218×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
26 replacement items in window — 1.16% of 2,237 units sold across 14 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Control #VendorItems
046300BANGKOK MASTER WOOD COMPANY LIMITED3
045495BANGKOK MASTER WOOD COMPANY LIMITED3
044198—2
045495-DI—2
R5-045060-DI-BMW—2
045137BANGKOK MASTER WOOD COMPANY LIMITED2
042868—2
042626—2
R6-046300-BMW—1
R5-—1
038708—1
R5-045137-DI-BMW—1
045495-R5-DI-BMW—1
R5-042626-DI-EC—1
045494BANGKOK MASTER WOOD COMPANY LIMITED1
042872—1
Replacement requestsindividual records from CS, with damage photos
25 records
  • 2026-03-311182351750 AMAZON.COM DROP SHIP·Winsome·Shawn RodeUSPSCompleted
    Wood Plugs do not fit into the slots on the Accent Table.
    • 20218
      ×8part K · Wood Plugctrl 046300vendor BANGKOKMASDefective
  • 2026-02-04117989—·Winsome·Sara CrusanUPSCompleted
    • 20218
      ×1part B2 · Top ctrl 044198vendor BANGKOKMASDamaged
  • 2026-01-26117917—·Winsome·Madelyn ClancyUPSCompleted
    • 20218
      ×2part E · Apronctrl 045495-DIvendor BANGKOKMAS
    “PP - 005344122 - OK”
  • 2025-12-01117461—·Winsome·Madelyn ClancyUSPSCompleted
    • 20218
      ×1part hardware · Hardware Packetctrl 045495-DIvendor BANGKOKMAS
    “PP - 005320547 - OK”
  • 2025-10-16117172—·Winsome·GREG VAUGHNUPSCompleted
    • 20218
      ×1part A · SIDE PANEL ctrl R6-046300-BMWvendor BANGKOKMAS
  • 2025-10-08117124Amazon·Winsome·Cheryl VaughanUPSCompleted
    Please replace entire item if the part is not available.
    • 20218
      ×1part F2 · Drawer front panelctrl 045495vendor BANGKOKMASDamaged
    • 20218
      ×1part A2 · Side Panel ctrl 045495vendor BANGKOKMAS
  • 2025-10-07117120—·Winsome·Robert 'Mark' Endsley-WellsUPSCompleted
    • 20218
      ×1part B · Topctrl 046300vendor BANGKOKMAS
    “PP - 005288053 - OK”
  • 2025-10-06117098—·Winsome·TORI MICHAELUPSCompleted
    • 20218
      ×1part C2 · SHELF ctrl R5-045060-DI-BMWvendor BANGKOKMAS
  • 2025-09-30117080—·Winsome·PETER MURAWSKIUSPSCompleted
    • 20218
      ×1part hardware · HARDWARE ctrl R5-
  • 2025-08-22116879Amazon·Winsome·Ceal VishUPSCompleted
    Bottom shelf is cracked Please send me a replacement.
    • 20218
      ×1part C · Lower shelfctrl 044198vendor BANGKOKMASDamaged
  • 2025-02-06115661—·Winsome·Dillon DrokeUPSCompleted
    • 20218
      ×1part I1 · Bottom Board Drawerctrl 038708vendor STANDARDMissing
    “PP - 005208108 - OK”
  • 2025-01-221155019944 AMAZON.COM SERVICES LLC·Winsome·WARREN WEINBERGUSPSCompleted
    • 20218
      ×1part L2 · WOOD DOWEL ctrl 045137vendor BANGKOKMASMissing
  • 2025-01-13115365—·Winsome·RAINA GOMEZUSPSCompleted
    • 20218
      ×4part O2 · SHORT SCREW ctrl 042868vendor BANGKOKMAS
    • 20218
      ×2part M2 · SCREW PHILLIPS ctrl 042868vendor BANGKOKMAS
  • 2025-01-13115366—·Winsome·WARREN WEINBERGUPSCompleted
    • 20218
      ×1part B2 · TOP ctrl R5-045137-DI-BMWvendor BANGKOKMASDamaged
  • 2025-01-131153889944 AMAZON.COM SERVICES LLC·Winsome·Mark WebsterUPSCompleted
    Black Table top Looked like package had been opened and resealed.
    • 20218
      ×1part B2 · Topctrl 045137vendor BANGKOKMASMissing
  • 2025-01-07115310—·Winsome·KIMBERLY LEETHUSPSCompleted
    • 20218
      ×1part hardware · HARDWAREctrl 045495-R5-DI-BMWvendor BANGKOKMASMissing
  • 2025-01-06115299—·Winsome·ROBYN ALTUSPSCompleted
    • 20218
      ×1part hardware · HARDWAREctrl R5-045060-DI-BMWvendor BANGKOKMASMissing
  • 2024-12-30115226—·Winsome·DARRYL ANDERSONUPSCompleted
    • 20218
      ×1part B2 · TOPctrl R5-042626-DI-ECvendor EASTCOAST
  • 2024-11-201148909944 AMAZON.COM SERVICES LLC·Winsome·Ted ArzonicoUPSCompleted
    The top shelf is damaged.
    • 20218
      ×1part B2 · top shelfctrl 045495vendor BANGKOKMASDamaged
  • 2024-10-21114637—·Winsome·SHANON HARLOWUSPSCompleted
    one chair is okay but another one is not possible to assemble as it don't have screw option
    • 20218
      ×4part N2 · LONG SCREW ctrl 042626vendor EASTCOAST
    pdf
    “Defective. N2 screw stripped, unable to screw in.”
  • 2024-10-18114611Amazon·Winsome·Mirabel HuUPSCompleted
    The holes are too big for the screws.
    • 20218
      ×1part B · Top Dessus Superficiectrl 045494vendor BANGKOKMAS
    “Defective”
  • 2024-10-071145139779 TARGET.COM·Winsome·Kwamayne TannerUSPSCompleted
    The screws I received are to big for the holes, I tried several ways too get them in & they don't fit.
    • 20218
      ×8part N · Screw (Long)ctrl 046300vendor BANGKOKMAS
    “defective”
  • 2024-09-20114410—·Winsome·DARRELL DOHRMANUPSCompleted
    I ordered two black accent tables from Amazon and one of the tops contains a significant chip.
    • 20218
      ×1part B2 · TOP ctrl 042626vendor EASTCOAST
  • 2024-07-15113879Amazon·Winsome·Austin Maverick GarstUPSCompleted
    • 20218
      ×1part B2 · Top
    “Holes were drilled wrong. Top is crooked”
  • 2024-06-26113769—·Winsome·JENNA MILLSUSPSCompleted
    • 20218
      ×1part hardware · HARDWAREctrl 042872vendor TOKYOPARA
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
2,237
Return rate
0.04%
Vs replacements
-25
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.