Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

20218×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

26 replacement items in window — 1.16% of 2,237 units sold across 14 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top control numbers in window

Control #	Vendor	Items
046300	BANGKOK MASTER WOOD COMPANY LIMITED	3
045495	BANGKOK MASTER WOOD COMPANY LIMITED	3
044198	—	2
045495-DI	—	2
R5-045060-DI-BMW	—	2
045137	BANGKOK MASTER WOOD COMPANY LIMITED	2
042868	—	2
042626	—	2
R6-046300-BMW	—	1
R5-	—	1
038708	—	1
R5-045137-DI-BMW	—	1
045495-R5-DI-BMW	—	1
R5-042626-DI-EC	—	1
045494	BANGKOK MASTER WOOD COMPANY LIMITED	1
042872	—	1

Replacement requestsindividual records from CS, with damage photos

25 records

2026-03-311182351750 AMAZON.COM DROP SHIP·Winsome·Shawn RodeUSPSCompleted
Wood Plugs do not fit into the slots on the Accent Table.
- 20218×8part K · Wood Plugctrl 046300vendor BANGKOKMASDefective
2026-02-04117989—·Winsome·Sara CrusanUPSCompleted
- 20218×1part B2 · Top ctrl 044198vendor BANGKOKMASDamaged
2026-01-26117917—·Winsome·Madelyn ClancyUPSCompleted
- 20218×2part E · Apronctrl 045495-DIvendor BANGKOKMAS
“PP - 005344122 - OK”
2025-12-01117461—·Winsome·Madelyn ClancyUSPSCompleted
- 20218×1part hardware · Hardware Packetctrl 045495-DIvendor BANGKOKMAS
“PP - 005320547 - OK”
2025-10-16117172—·Winsome·GREG VAUGHNUPSCompleted
- 20218×1part A · SIDE PANEL ctrl R6-046300-BMWvendor BANGKOKMAS
2025-10-08117124Amazon·Winsome·Cheryl VaughanUPSCompleted
Please replace entire item if the part is not available.
- 20218×1part F2 · Drawer front panelctrl 045495vendor BANGKOKMASDamaged
- 20218×1part A2 · Side Panel ctrl 045495vendor BANGKOKMAS
2025-10-07117120—·Winsome·Robert 'Mark' Endsley-WellsUPSCompleted
- 20218×1part B · Topctrl 046300vendor BANGKOKMAS
“PP - 005288053 - OK”
2025-10-06117098—·Winsome·TORI MICHAELUPSCompleted
- 20218×1part C2 · SHELF ctrl R5-045060-DI-BMWvendor BANGKOKMAS
2025-09-30117080—·Winsome·PETER MURAWSKIUSPSCompleted
- 20218×1part hardware · HARDWARE ctrl R5-
2025-08-22116879Amazon·Winsome·Ceal VishUPSCompleted
Bottom shelf is cracked Please send me a replacement.
- 20218×1part C · Lower shelfctrl 044198vendor BANGKOKMASDamaged
2025-02-06115661—·Winsome·Dillon DrokeUPSCompleted
- 20218×1part I1 · Bottom Board Drawerctrl 038708vendor STANDARDMissing
“PP - 005208108 - OK”
2025-01-221155019944 AMAZON.COM SERVICES LLC·Winsome·WARREN WEINBERGUSPSCompleted
- 20218×1part L2 · WOOD DOWEL ctrl 045137vendor BANGKOKMASMissing
2025-01-13115365—·Winsome·RAINA GOMEZUSPSCompleted
- 20218×4part O2 · SHORT SCREW ctrl 042868vendor BANGKOKMAS
- 20218×2part M2 · SCREW PHILLIPS ctrl 042868vendor BANGKOKMAS
2025-01-13115366—·Winsome·WARREN WEINBERGUPSCompleted
- 20218×1part B2 · TOP ctrl R5-045137-DI-BMWvendor BANGKOKMASDamaged
2025-01-131153889944 AMAZON.COM SERVICES LLC·Winsome·Mark WebsterUPSCompleted
Black Table top Looked like package had been opened and resealed.
- 20218×1part B2 · Topctrl 045137vendor BANGKOKMASMissing
2025-01-07115310—·Winsome·KIMBERLY LEETHUSPSCompleted
- 20218×1part hardware · HARDWAREctrl 045495-R5-DI-BMWvendor BANGKOKMASMissing
2025-01-06115299—·Winsome·ROBYN ALTUSPSCompleted
- 20218×1part hardware · HARDWAREctrl R5-045060-DI-BMWvendor BANGKOKMASMissing
2024-12-30115226—·Winsome·DARRYL ANDERSONUPSCompleted
- 20218×1part B2 · TOPctrl R5-042626-DI-ECvendor EASTCOAST
2024-11-201148909944 AMAZON.COM SERVICES LLC·Winsome·Ted ArzonicoUPSCompleted
The top shelf is damaged.
- 20218×1part B2 · top shelfctrl 045495vendor BANGKOKMASDamaged
2024-10-21114637—·Winsome·SHANON HARLOWUSPSCompleted
one chair is okay but another one is not possible to assemble as it don't have screw option
- 20218×4part N2 · LONG SCREW ctrl 042626vendor EASTCOAST
pdf
“Defective. N2 screw stripped, unable to screw in.”
2024-10-18114611Amazon·Winsome·Mirabel HuUPSCompleted
The holes are too big for the screws.
- 20218×1part B · Top Dessus Superficiectrl 045494vendor BANGKOKMAS
“Defective”
2024-10-071145139779 TARGET.COM·Winsome·Kwamayne TannerUSPSCompleted
The screws I received are to big for the holes, I tried several ways too get them in & they don't fit.
- 20218×8part N · Screw (Long)ctrl 046300vendor BANGKOKMAS
“defective”
2024-09-20114410—·Winsome·DARRELL DOHRMANUPSCompleted
I ordered two black accent tables from Amazon and one of the tops contains a significant chip.
- 20218×1part B2 · TOP ctrl 042626vendor EASTCOAST
2024-07-15113879Amazon·Winsome·Austin Maverick GarstUPSCompleted
- 20218×1part B2 · Top
“Holes were drilled wrong. Top is crooked”
2024-06-26113769—·Winsome·JENNA MILLSUSPSCompleted
- 20218×1part hardware · HARDWAREctrl 042872vendor TOKYOPARA

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

2,237

Return rate

0.04%

Vs replacements

-25

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.