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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
20274×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
10 replacement items in window — 0.380% of 2,630 units sold across 4 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
20274
20274
10
Replacement requestsindividual records from CS, with damage photos
6 records
  • 2025-11-121173323000 WALMART.COM DSV·Winsome·Denise WherleyUPSCompleted
    • 20274
      20274
      ×1part A · Seatctrl 048301vendor HUTSDamaged
  • 2025-08-251168899936 HOME DEPOT SUPPLY·Winsome·Michael LillieUPSCompleted
    • 20274
      20274
      ×1part A · SeatDamaged
    “cracked/splintered”
  • 2025-08-061167733000 WALMART.COM DSV·Winsome·Pamela RegalUSPSCompleted
    Need 8 E’s 8 F’s, 8 G’s
    • 20274
      20274
      ×1part hardware · Hardwarectrl 048198vendor HUTS
  • 2025-08-061167759936 HOME DEPOT SUPPLY·Winsome·Michael LillieUSPSCompleted
    WINSOME WOOD Element 24 in. Black Counter Stools (Set of 2)
    • 20274
      20274
      ×1part hardware · Hardwarectrl 316491384
  • 2025-03-031158381750 AMAZON.COM DROP SHIP·Winsome·Amanda FishburnUPSCompleted
    Missing one set (4) of the upper short cross bar Missing one set (4) of the lower long cross bar
    • 20274
      20274
      ×4part C · Short Upper Cross Barctrl 048198vendor HUTSMissing
    • 20274
      20274
      ×4part D · Long Lower Cross Barctrl 048198vendor HUTSMissing
  • 2025-01-161154291750 AMAZON.COM DROP SHIP·Winsome·Vincent Curcio perfect pharmacyUPSCompleted
    One stool went together fine. The other stool had the issues not tighening. Shipped from Winsome 12/13/2024.
    • 20274
      20274
      ×2part B · Leg LanelDefective
    • 20274
      20274
      ×2part D · Lower Cross BarDamaged
    • 20274
      20274
      ×4part E · Hex ScrewDefective
    • 20274
      20274
      ×4part G · Wood PlugDefective
    “wood chipped”
    “holes stripped. will not tighten from screws”
    “stripped.”
    “Chipped finished.”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
6
Sold in window
2,630
Return rate
0.23%
Vs replacements
-4
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.