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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
20519×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
12 replacement items in window — 0.920% of 1,305 units sold across 6 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
20519
20519
12
Replacement requestsindividual records from CS, with damage photos
10 records
  • 2026-05-11118394Amazon·Winsome·Makenna ApseyUPSCompleted
    The part was missing the wheel/latch.
    • 20519
      20519
      ×1part N · Drawer Guide (Right)Defective
  • 2026-04-20118323—·Winsome·JONATHAN DAWDYUPSCompleted
    • 20519
      20519
      ×1part E · BACK PANEL ctrl 048907-SKCvendor SKC
  • 2026-04-101182869944 AMAZON.COM SERVICES LLC·Winsome·Susan JuntunenUPSCompleted
    Please replace one front panel as in my attempt to understand the instructions for page 9, I damaged it. I still don't understand page 9 step 2 and am unable to assemble the other drawers. Please provide a better description. In particular, how do the HH go? Is it top goes screw on top towards the front and bottom goes on side piece? Because that is what it looks like and that is what I did but it broke through the front panel. I attempted it the other direction and it doesn't fit snug. Please help me to understand. This piece is made out of chip board and easily damaged. Thank you in advance!!
    • 20519
      20519
      ×1part F · Front Panel (Drawer)ctrl 048740vendor SKCDamaged
  • 2026-03-02118104—·Winsome·Ron CotnerUSPSCompleted
    • 20519
      20519
      ×2part P · Locking WheelDamaged
    “rec'd 28 mm holes distance on req 118076”
  • 2026-02-271180969944 AMAZON.COM SERVICES LLC·Winsome·Annette NewkoldUSPSCompleted
    Either screw size is too small or predrilled holes are too large. Screws drop into holes without screwing them to put drawer slides on
    • 20519
      20519
      ×36part Ll · Small screwctrl 048683vendor SKCDefective
  • 2026-02-261180929802 WAYFAIR, LLC·Winsome·Roy JeffersonUSPSCompleted
    • 20519
      20519
      ×1part hardware · hardware ctrl no
  • 2026-02-24118076—·Winsome·Ron CotnerUSPSCompleted
    • 20519
      20519
      ×2part O · Wheel
    • 20519
      20519
      ×2part P · Locking Wheel
    “32mm holes”
    “32mm holes”
  • 2026-02-10118021—·Winsome·Ron CotnerUSPSCompleted
    • 20519
      20519
      ×2part O · Wheel
    • 20519
      20519
      ×2part P · Locking Wheel
    “PP - 005359595 - OK. 32mm holes”
    “PP - 005359595 - OK. 32mm holes”
  • 2026-01-281179439944 AMAZON.COM SERVICES LLC·Winsome·Cynthia Kirkland WebbUPSCompleted
    • 20519
      20519
      ×1part E · Back Panelctrl 048683vendor SKCDamaged
  • 2025-12-301176879944 AMAZON.COM SERVICES LLC·Winsome·Judy Elaine BlackburnUSPSCompleted
    Rec'd 1 damaged wheel. The wheel rolls but the plastic pieces surrounding the wheel don't stay attached to the wheel at all. It seems like the plastic center opening is too large to fit the post(?) in the wheel. It makes the wheel unstable.
    • 20519
      20519
      ×1part O · Wheelctrl 048683vendor SKCDefective
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
0
Sold in window
1,305
Return rate
0.00%
Vs replacements
-12
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.