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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
20804×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
17 replacement items in window — 2.03% of 838 units sold across 7 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Control #VendorItems
048693S. KIJCHAI COMPANY LIMITED5
047087EAST COAST FURNITECH PUBLIC COMPANY LIMITED5
048494S. KIJCHAI COMPANY LIMITED3
048567S. KIJCHAI COMPANY LIMITED2
048855S. KIJCHAI COMPANY LIMITED1
048693-SKC —1
Replacement requestsindividual records from CS, with damage photos
11 records
  • 2026-04-281183473000 WALMART.COM DSV·Winsome·Derek OrbanUPSCompleted
    Holes for FF Cam Lock Screw (Long) incorrected drilled. Will not fit into Shelf G
    • 20804
      ×1part D · Right Panelctrl 048855vendor SKCDefective
  • 2026-03-311182379944·Winsome·Robert BaesmannUSPSCompleted
    • 20804
      ×1part Hardware · Hardwarectrl 048567vendor SKC
  • 2026-03-091181479944 AMAZON.COM SERVICES LLC·Winsome·Krishnan AnantharamanUPSCompleted
    • 20804
      ×1part B · Left Panelctrl 048693vendor SKCDamaged
  • 2025-12-091175039944 AMAZON.COM SERVICES LLC·Winsome·Megan R BrownUPSCompleted
    Originally ordered a replacement and the wrong item was sent. I want to ensure I have all three correct parts to complete the drawer the way it should be
    • 20804
      ×1part L · Left Panel Small Drawerctrl 048693vendor SKCDamaged
    • 20804
      ×1part J · Front panel small drawerctrl 048693vendor SKCDamaged
    • 20804
      ×1part M · Right Panel Small Drawerctrl 048693vendor SKCDamaged
  • 2025-12-09117514Amazon·Winsome·Holly FosterUPSCompleted
    For the middle panel, it should have drawer slides on both sides. Ours only has it on one side. We are missing to drawer slides for right side of middle panel.
    • 20804
      ×2part C · drawer slidesctrl 048693-SKC vendor SKCMissing
  • 2025-12-011174539944 AMAZON.COM SERVICES LLC·Winsome·Duane B NixonUSPSCompleted
    Thanks for the help
    • 20804
      ×6part DD · Small Wood Dowelctrl 048494vendor SKCMissing
  • 2025-11-211173919944 AMAZON.COM SERVICES LLC·Winsome·Megan R BrownUPSCompleted
    • 20804
      ×1part L · Left Panel Small Drawerctrl 048693vendor SKCDamaged
  • 2025-11-031172739944 AMAZON.COM SERVICES LLC·Winsome·Gabriel SainzUPSCompleted
    Both the doors have a smooth finish and should have a black wood grain finish like the rest of the item. The back panels are also smooth despite the images on the description also showing wood grain, but I just need the doors.
    • 20804
      ×1part H · Door Leftctrl 048494vendor SKCWrong
    • 20804
      ×1part I · Door Rightctrl 048494vendor SKCWrong
  • 2025-10-09117129—·Winsome·SCOTT MOSERUSPSCompleted
    • 20804
      ×5part JJ · PHILLIP SCREW SHORT ctrl 048567vendor SKC
  • 2025-03-171159253000·Winsome·Sara BurdettUPSCompleted
    Your request for proof of purchase was attempted numerous times. I don't know if it actually went through. Same for the Images. I spent a lot of time putting this together. I had no issues until I got to building the last two drawers. Both drawer panels split when I pushed the dowels in the holes. I need these parts ASAP or I will have to return the cabinet to Walmart.com. Please let me know what you decide ASAP. Thank you.
    • 20804
      ×2part R · Right Panel (Drawer)ctrl 047087vendor EASTCOASTDefective
    • 20804
      ×2part DD · Small Wood Dowelctrl 047087vendor EASTCOASTDefective
  • 2025-01-301155715341 OJCOMMERCE, LLC·Winsome·Jr, Dr Richard L GundrumUPSCompleted
    • 20804
      ×1part A · Top Panelctrl 047087vendor EASTCOASTDefective
    • 20804
      ×1part M · Right Panel Drawerctrl 047087vendor EASTCOASTDefective
    • 20804
      ×40part LL · Small Screw Bctrl 047087vendor EASTCOASTMissing
    “finish is defective.”
    “finish ripped off”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
838
Return rate
0.12%
Vs replacements
-16
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.