Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
39 replacement items in window — 13.1% of 298 units sold across 10 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 39 |
Replacement requestsindividual records from CS, with damage photos
21 records- 2026-01-051177319802 WAYFAIR, LLC·Winsome·Joy CoxUPSCompleted
- 2025-11-241174199802 WAYFAIR, LLC·Winsome·Stephen WoodUPSCompleted
- 2025-11-031172832363 BISON COMMERCE·Winsome·Theresa BorgUPSCompleted
- 20871×1part F · Crossbarctrl 046026vendor JCINSPIDamaged
- 2025-03-241159749802 WAYFAIR, LLC·Winsome·Carla WarnekeUPSCompleted
- 20871×1part M · BACK PANEL ctrl 046062-10-115vendor JCINSPI
- 2025-02-191157499802 WAYFAIR, LLC·Winsome·Miriam PadillaUPSCompleted
- 2024-12-301152009802 WAYFAIR, LLC·Winsome·DENISE R MOLOHONUPSCompletedCrossbar F was broken in half upon receipt.
- 20871×1part F · Crossbarctrl 046062vendor JCINSPIDamaged
- 2024-11-181148579944 AMAZON.COM SERVICES LLC·Winsome·CHARLES MITCHELLUPSCompleted
- 2024-10-281146949944 AMAZON.COM SERVICES LLC·Winsome·CAROL HARCLERODEUPSCompletedThe wood dowel hole and the screw hole are reversed and cannot be connected to the side part
- 20871×1part N · DOOR ctrl 045173vendor JIE-CHENG
“Damaged” - 2024-10-21114635—·Winsome·RONALD L MEININGERUPSCompletedone chair is okay but another one is not possible to assemble as it don't have screw option“Defective”“Defective”“Defective”“Missing”
- 2024-08-14114144Amazon·Winsome·Conswella ArringtonUPSCompleted“Broken”“Broken”“Broken”
- 2024-08-121141019802 WAYFAIR·Winsome·KIM RODRIGUEZUPSCompleted
- 2024-08-12114119Amazon·Winsome·Maxx JubayUPSCompletedchipped upon opening the box.
- 20871×1part N · Doorctrl 043775vendor JIE-CHENG
“Lower left side chipped” - 2024-08-051140469802 WAYFAIR·Winsome·CONNIE FESLERUPSCompleted
- 20871×2part G · SHELF
- 2024-07-30114015Amazon·Winsome·Shannon StreichUPSCompleted“Chipped paint on front”“Chipped paint on front”“Bent”
- 2024-07-30114017—·Winsome·LISA FOCHEUPSCompleted
- 20871×1part O · BOTTOM PANEL ctrl 043775vendor JIE-CHENG
- 2024-07-151138769802 WAYFAIR·Winsome·KATRINA BUSSEY HOUSTONUPSCompleted
- 20871×1part G · SHELF
- 2024-07-09113838—·Winsome·KAWANA BALDWINUPSCompleted
- 20871×1part S1 · FRONT PANEL DRAWERctrl 045172vendor JIE-CHENG
- 2024-07-09113840Amazon·Winsome·Subhash BothraUPSCompleted
- 20871×1part M · Back Panelctrl 045172vendor JIE-CHENG
“Delivered broken” - 2024-06-24113754Amazon·Winsome·Jessica M HolcombUPSCompleted“Damaged upon delivery/opening/pre-assembly check”“Damaged upon delivery/opening/pre-assembly check”
- 2024-06-191137222363 bison·Winsome·MONIKA GERINGUPSCompleted
- 20871×1part G · SHELF ctrl 044490vendor JCINSPI
- 2024-06-121136889802 WAYFAIR·Winsome·DANIELLA ORIAUPSCompleted
- 20871×1part F · CROSS BAR
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
8
Sold in window
298
Return rate
2.68%
Vs replacements
-31
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.