Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
12 replacement items in window — 6.74% of 178 units sold across 5 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 12 |
Replacement requestsindividual records from CS, with damage photos
8 records- 2025-12-081174854061 MIRAGE CAPITAL CORP·Winsome·CRAIG HOFFMANUPSCompleted
- 2025-12-08117491—·Winsome·MARTHA WESTUPSCompleted
- 2025-04-081160899802 WAYFAIR, LLC·Winsome·MICHAEL RAIBLEUPSCompleted
- 23119×1part M · LEFT PANEL LARGE DRAWER ctrl SKC-044431vendor SKC
- 2025-02-03115617—·Winsome·CINDY SCULLYUPSCompleted
- 23119×1part C · FRAME BOTTOM ctrl 044431-SKCvendor SKC
- 2025-01-291155639779 TARGET.COM·Winsome·Gretchen PishUPSCompleted
- 23119×1part K · Front Panel Large Drawerctrl 044431vendor SKCDamaged
“Cracked.” - 2025-01-271155359940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·Ross SmithUPSCompletedAlso, the part numbers listed on the instructions are not noted with small stickers on the actual parts, making assembly very difficult. This is the WORST experience I have ever had ordering furniture online. And now, your system is not allowing me to upload both files. It allows only one, so I will upload the desktop damage. You will have to trust me on the back.
- 2025-01-13115354—·Winsome·LORENZO GUPSCompleted
- 2024-10-04114502—·Winsome·DENNIS SHEARUPSCompletedDamaged screw hole
- 23119×1part C · FRAME BOTTOM ctrl 044431vendor SKC
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
1
Sold in window
178
Return rate
0.56%
Vs replacements
-11
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.