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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
23720×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
21 replacement items in window — 7.53% of 279 units sold across 3 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
23720
23720
21
Replacement requestsindividual records from CS, with damage photos
17 records
  • 2026-02-021179669802 WAYFAIR, LLC·Winsome·Cathy PainterUPSCompleted
    no ctrl
    • 23720
      23720
      ×1part A1 · TOP PANEL
  • 2026-01-301179559802 WAYFAIR, LLC·Winsome·Janene LightellUPSCompleted
    • 23720
      23720
      ×1part E1 · FRONT POST ctrl 048448vendor CH.AUTO
    • 23720
      23720
      ×1part H1 · WHEEL ctrl 048448vendor CH.AUTO
    • 23720
      23720
      ×1part G1 · LOCKING WHEEL ctrl 048448vendor CH.AUTO
    • 23720
      23720
      ×1part C1 · REAR LEFT POST ctrl 048448vendor CH.AUTO
  • 2026-01-271179352363 BISON COMMERCE·Winsome·Rachel SchoenemanUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP PANEL ctrl 048448vendor CH.AUTO
  • 2026-01-231179075341 OJCOMMERCE, LLC·Winsome·Lynch, LucilleUPSCompleted
    waiting for part letter
    • 23720
      23720
      ×1part A1 · top panel ctrl 048448vendor CH.AUTO
  • 2026-01-211178899802 WAYFAIR, LLC·Winsome·Baker MasriUPSCompleted
    control provided
    • 23720
      23720
      ×1part A · top panel ctrl 048448vendor CH.AUTO
  • 2026-01-191178482363 BISON COMMERCE·Winsome·Rachel SchoenemanUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP PANEL ctrl 048448vendor CH.AUTO
    • 23720
      23720
      ×1part B1 · SHELF ctrl 048448vendor CH.AUTO
  • 2026-01-151178399802 WAYFAIR, LLC·Winsome·Leigh KeiterUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP PANEL ctrl 048448vendor CH.AUTO
  • 2026-01-141178339802 WAYFAIR, LLC·Winsome·Scott WrightUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP PANEL ctrl 048448 vendor CH.AUTO
  • 2026-01-06117745Amazon- OJ Commerce·Winsome·Elizabeth McFaddenUPSCompleted
    When we opened the box containing the snack trays and storage rack, the top panel was damaged on both of the sides where there are drop leaves. On one side, one of the supports had been torn loose. On the other end the drop leave had been cracked into two pieces
    • 23720
      23720
      ×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
  • 2025-12-291176653000 WALMART.COM DSV·Winsome·Alexander L ErdakosUSPSCompleted
    We were Short 2 Hex Screws and 2 Wood Plugs. We Can Finish the Putting it together when we get these items. Thank you for your Prompt Response
    • 23720
      23720
      ×1part hardware · hardwarectrl 048448vendor CH.AUTOMissing
  • 2025-12-261176429802 WAYFAIR, LLC·Winsome·Arlene SciarrinoCompleted
    consumer cancelled request
    • 23720
      23720
      ×1part B1 · shelfctrl 048448vendor CH.AUTODefective
  • 2025-12-261176499936 HOME DEPOT SUPPLY·Winsome·William BurkeUPSCompleted
    There was no visible damage to the box, and it wasn't dropped or handled roughly when brought into the house. However, when I got to the last piece to remove from the box, the top panel, it was visible cracked all the way through and even a little warped. Pictures are included of the crack from both sides.
    • 23720
      23720
      ×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
  • 2025-12-191176013322 GORDON COMPANIES INC·Winsome·Chris FuentesUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP PANELctrl R2-048448vendor CH.AUTO
  • 2025-12-191176071764 KOHLS.COM·Winsome·ADRIAN ANAYAUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP PANEL ctrl CHA-R2-048448vendor CH.AUTO
  • 2025-12-141175439802 WAYFAIR, LLC·Winsome·Jennifer HarperUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP
  • 2025-12-091174962363 BISON COMMERCE·Winsome·Michelle YamataniUPSCompleted
    • 23720
      23720
      ×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
  • 2025-12-011174439802 WAYFAIR, LLC·Winsome·Philip MoravianUPSCompleted
    • 23720
      23720
      ×1part A1 · TOP ctrl CHA-R2-048448vendor CH.AUTO
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
12
Sold in window
279
Return rate
4.30%
Vs replacements
-9
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.