When we opened the box containing the snack trays and storage rack, the top panel was damaged on both of the sides where there are drop leaves. On one side, one of the supports had been torn loose. On the other end the drop leave had been cracked into two pieces
23720×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
2025-12-291176653000 WALMART.COM DSV·Winsome·Alexander L ErdakosUSPSCompleted
We were Short 2 Hex Screws and 2 Wood Plugs. We Can Finish the Putting it together when we get these items. Thank you for your Prompt Response
2025-12-261176499936 HOME DEPOT SUPPLY·Winsome·William BurkeUPSCompleted
There was no visible damage to the box, and it wasn't dropped or handled roughly when brought into the house. However, when I got to the last piece to remove from the box, the top panel, it was visible cracked all the way through and even a little warped. Pictures are included of the crack from both sides.
23720×1part A1 · Top Panelctrl 048448vendor CH.AUTODamaged
2025-12-191176013322 GORDON COMPANIES INC·Winsome·Chris FuentesUPSCompleted
23720×1part A1 · TOP PANELctrl R2-048448vendor CH.AUTO
The left post is made wrong. The holes at the castor end are too close to the end. The other end is too far to attach to the top. Someone was asleep on the production line.
23720×1part C1 · Left postctrl 047728vendor EASTCOASTDefective
23720×1part D1 · Right postctrl 047728vendor EASTCOAST
The top panel has cracks on/near hinges on one side. I would still like to have this, as long as the Top Panel piece can be replaced. I could return cracked Top Panel it if you like. Pictures of cracks attached.
23720×1part A1 · Top Panelctrl 047728vendor EASTCOASTDamaged
23720×1part A1 · TOP PANELctrl 047728vendor EASTCOAST
23720×1part D1 · REAR RIGHT POST ctrl 047728vendor EASTCOAST
2025-01-201154629944 AMAZON.COM SERVICES LLC·Winsome·Bryna C WarnockUPSCompleted
One of the front post that came with our product was not bored correctly for the screws. All other posts has wider holes that allowed the screws to fully sit. Screws cannot grip female receiver holes because they cannot reach.
23720×1part E1 · Front Postctrl 047852vendor EASTCOASTDefective
2024-12-101150289944 AMAZON.COM SERVICES LLC·Winsome·Christopher Scott WatkinsUSPSCompleted
I believe I am missing some screws or some sort of assembly package and instructions because I can not figure out how to put the main tray holder that holds the four tv trays together. There are no instructions in the box either.
23720×1part hardware · HARDWAREctrl NO CTRL Missing
Hi. I ordered this from Amazon. The order number is 111-7972845-2732238. It looks like it will be very pretty but the top has a crack from one end to the other. I've attached a picture. Any chance I can return just the top part for a replacement?
23720×1part A1 · Top Panelctrl 047852vendor EASTCOASTDamaged
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
19
Sold in window
1,531
Return rate
1.24%
Vs replacements
-45
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.