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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
33517×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
46 replacement items in window — 1.14% of 4,046 units sold across 11 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
Control #VendorItems
048766YUDSHENG CO., LTD.6
048648CHALOTHORN INTERNATIONAL(2002)CO,LTD5
048503CH.AUTO INDUSTRY CO., LTD.4
048391CH.AUTO INDUSTRY CO., LTD.4
048729YUDSHENG CO., LTD.3
R8-044969—3
CLT-R10-048648—3
R10-CLT-048648—3
048766-YUD—2
048730-YUD—2
021713335173—2
048231EAST COAST FURNITECH PUBLIC COMPANY LIMITED2
R10-YUD—1
YUD-048766—1
048730YUDSHENG CO., LTD.1
048365CH.AUTO INDUSTRY CO., LTD.1
no ctrl —1
R8-048391—1
EC-R8-048391—1
Replacement requestsindividual records from CS, with damage photos
46 records
  • 2026-04-201183189936 HOME DEPOT SUPPLY·Winsome·Donald KochUPSCompleted
    I recently purchased a set of 4 snack table trays. 2 of the 4 table tops have rough spots that weren't fully sanded. I have attached to this email pictures of the defective table tops. Could you please send me replacements? My contact information is as follows. Thank you.
    • 33517
      33517
      ×2part II · Snack Table ctrl 048648vendor CHALOTHORNDefective
  • 2026-04-131182942363 BISON COMMERCE·Winsome·Frank A Bromley IIIUPSCompleted
    • 33517
      33517
      ×1part BB · Basectrl 048729vendor YUDSHENG
  • 2026-04-101182939940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·DENNIS PRYZGODAUPSCompleted
    • 33517
      33517
      ×1part BB · Basectrl 048766vendor YUDSHENGMissing
  • 2026-04-021182552363 BISON COMMERCE·Winsome·FRANK A BROMLEY IIIUPSCompleted
    • 33517
      33517
      ×1part BB · BASEctrl R10-YUDMissing
  • 2026-03-301182251764 KOHLS.COM·Winsome·LAILA AydiUPSCompleted
    • 33517
      33517
      ×1part AA · Vertical Postctrl 048766vendor YUDSHENGMissing
  • 2026-03-241182071764 KOHLS.COM·Winsome·MaryLou HessmanUPSCompleted
    The hole for the screw dosen't work. You've sent the following part 2-Vertical post and 2 Rack. The problem is DD Lower Cross Bar size of holes.
    • 33517
      33517
      ×1part DD · Lower Cross Barctrl 048766vendor YUDSHENGDefective
  • 2026-03-241182101764 KOHLS.COM·Winsome·Bart AmelingUPSCompleted
    • 33517
      33517
      ×1part CC · HANDLE ctrl YUD-048766vendor YUDSHENG
  • 2026-03-241182132363 BISON COMMERCE·Winsome·PAMELA STILESUPSCompleted
    • 33517
      33517
      ×1part II · SNACK TABLE ctrl 048766-YUDvendor YUDSHENG
  • 2026-03-131181701764 KOHLS.COM·Winsome·MaryLou HessmanUPSCompleted
    • 33517
      33517
      ×2part AA · Vertical Postctrl 048766vendor YUDSHENGDefective
    • 33517
      33517
      ×2part BB · Basectrl 048766vendor YUDSHENGDefective
  • 2026-03-101181561764 KOHLS.COM·Winsome·SANDY PADGETTUPSCompleted
    • 33517
      33517
      ×1part II · SNACK TABLE ctrl 048766-YUDvendor YUDSHENG
  • 2026-03-031181242363 BISON COMMERCE·Winsome·Jocelyn cortezUPSCompleted
    • 33517
      33517
      ×1part I · snack table
  • 2026-03-021181063150 MACY'S ACCOUNTS PAYABLE·Winsome·Danielle McGoughUPSCompleted
    • 33517
      33517
      ×2part I · Snack Tablectrl 048729vendor YUDSHENGDefective
    “came apart at bottom. no glue on the dowels.”
  • 2026-02-271181019944 AMAZON.COM SERVICES LLC·Winsome·Gloria HendersonUPSCompleted
    One table leg too short. Hangs in air. Table rocks and tilts when touched.
    • 33517
      33517
      ×1part II · Snack Tablectrl 048766vendor YUDSHENGDefective
  • 2026-02-091180093320 LOWES USA·Winsome·Susan HeckardUPSCompleted
    I put together the cradle for the tables and when i pulled out the last table, one of the bottom rungs was cracked. photo attached.
    • 33517
      33517
      ×1part A · Tray Tablectrl 048730vendor YUDSHENGDamaged
  • 2026-01-301179579936 HOME DEPOT SUPPLY·Winsome·LISANNE BOBBYUPSCompleted
    • 33517
      33517
      ×1part AA · VERTICAL POST ctrl 048730-YUDvendor YUDSHENG
    • 33517
      33517
      ×1part CC · HANDLE ctrl 048730-YUDvendor YUDSHENG
  • 2026-01-281179383150 MACY'S ACCOUNTS PAYABLE·Winsome·Danielle McGoughUPSCompleted
    • 33517
      33517
      ×2part I · Snack TableDefective
    “came apart at cross bar”
  • 2026-01-211178821764 KOHLS.COM·Winsome·Carri RossUPSCompleted
    Contents well packaged. Top of snack table not complete and unfinished. Missing portion along one side
    • 33517
      33517
      ×1part II · Snack tablectrl 048729vendor YUDSHENGDefective
  • 2025-12-291176762363 BISON COMMERCE·Winsome·Mary KellejianUSPSCompleted
    • 33517
      33517
      ×1part hardware · HARDWARE
  • 2025-12-19117603—·Winsome·MARIA VILLAREALUPSCompleted
    • 33517
      33517
      ×2part AA · VERTICAL POST ctrl 048648vendor CHALOTHORN
    • 33517
      33517
      ×1part hardware · HARDWARE ctrl 048648vendor CHALOTHORN
  • 2025-11-20117386—·Winsome·VINCENT CASTELLANOUPSCompleted
    • 33517
      33517
      ×1part C · HANDLE ctrl R8-044969vendor CHOKCHOKUL
    • 33517
      33517
      ×2part E · RACKctrl R8-044969vendor CHOKCHOKUL
    • 33517
      33517
      ×1part D · LOWER CROSS BAR ctrl R8-044969vendor CHOKCHOKUL
  • 2025-11-11117328—·Winsome·JANICE CHIARELLAUPSCompleted
    • 33517
      33517
      ×2part AA · VERTICAL POST ctrl CLT-R10-048648vendor CHALOTHORN
  • 2025-11-07117305—·Winsome·NICK ILLUMINATIUPSCompleted
    • 33517
      33517
      ×1part CC · HANDLE ctrl R10-CLT-048648vendor CHALOTHORN
    • 33517
      33517
      ×12part FF · WOOD SCREW ctrl R10-CLT-048648vendor CHALOTHORN
  • 2025-11-04117289—·Winsome·JULIE HEINSUPSCompleted
    • 33517
      33517
      ×1part II · TV TRAY ctrl R10-CLT-048648vendor CHALOTHORN
  • 2025-11-031172751764 KOHLS.COM·Winsome·Dorinda MooreUPSCompleted
    1 snack table top that was damaged when box was first opened. Was purchased 10/26/2025 and was delivered 10/31/2025.
    • 33517
      33517
      ×1part II · Snack Tablectrl 048365vendor CH.AUTODamaged
  • 2025-10-301172549940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·JOSEPH DESALLEUPSCompleted
    • 33517
      33517
      ×1part BB · Basectrl 048648vendor CHALOTHORNMissing
    “Rec'd 3 racks and 1 base.”
  • 2025-10-22117196—·Winsome·JOSEPH XUEREBUPSCompleted
    • 33517
      33517
      ×1part CC · HANDLE ctrl CLT-R10-048648vendor CHALOTHORN
  • 2025-09-22117045Home Depot·Winsome·Debra Andre GibsonUSPSCompleted
    Bought open box return to store got it home to realize that the assembly bag with all the hardware needed to assemble was not in the box, the store said i needed to request them from you
    • 33517
      33517
      ×1part Hardware · Hardwarectrl 021713335173
  • 2025-09-151170139936 HOME DEPOT SUPPLY·Winsome·KAREN PERROTTAUSPSCompleted
    it is a nice heavy set just missing wood plugs
    • 33517
      33517
      ×4part HH · WOOD PLUGctrl 048648vendor CHALOTHORNMissing
  • 2025-09-10116984—·Winsome·CHARLES A KIMBALLUPSCompleted
    • 33517
      33517
      ×2part AA · VERTICAL POST ctrl CLT-R10-048648vendor CHALOTHORN
  • 2025-09-021169359940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·TIM SPILLANEUPSCompleted
    • 33517
      33517
      ×1part II · SNACK TABLE ctrl 048503vendor CH.AUTO
  • 2025-08-22116873—·Winsome·MICHAEL HIEBUPSCompleted
    • 33517
      33517
      ×1part II · SNACK TABLE ctrl 048503vendor CH.AUTO
  • 2025-08-121168115341 OJCOMMERCE, LLC·Winsome·EDWARDS, DONNAUSPSCompleted
    • 33517
      33517
      ×4part HH · wood plug
  • 2025-08-081167905341 OJCOMMERCE, LLC·Winsome·Giammona, ElissaUSPSCompleted
    • 33517
      33517
      ×1part hardware · Hardware PacketMissing
  • 2025-07-311167391764·Winsome·Willam EversUPSCompleted
    Hole for one wood screw too deep. Screw would not bite into wood. All other screws worked.
    • 33517
      33517
      ×1part CC · Handlectrl 048503vendor CH.AUTODefective
  • 2025-07-31116748—·Winsome·Mark FantlUPSCompleted
    • 33517
      33517
      ×4part II · Snack Tablectrl 048391vendor CH.AUTODefective
    “All 4 terrible quality”
  • 2025-07-241167069944 AMAZON.COM SERVICES LLC·Winsome·WILFREDO NIEVES COLOMERUPSCompleted
    • 33517
      33517
      ×1part I1 · Snack table Teakctrl 048391vendor CH.AUTODamaged
  • 2025-07-211166601750 AMAZON.COM DROP SHIP·Winsome·Betty EricksonUPSCompleted
    • 33517
      33517
      ×1part II · Snack Tablectrl 048503vendor CH.AUTODamaged
    “small gouge in the middle of the tray.”
  • 2025-07-21116672Amazon·Winsome·Melanie HolmanUPSCompleted
    Recvd set - graduation gift to our son. One snack table damaged where leg was nailed to base. Other 3 tables are fine. Please send replacement for one snack table. Thank you!
    • 33517
      33517
      ×1part I · snack tablectrl no ctrl Damaged
  • 2025-07-21116680Amazon·Winsome·Daniel FeeserUSPSCompleted
    Hardware not in box
    • 33517
      33517
      ×1part hardware · Hardwarectrl 021713335173
  • 2025-06-30116538—·Winsome·Dianne DuganUPSCompleted
    • 33517
      33517
      ×1part I1 · Snack Tablectrl 048391vendor CH.AUTO
  • 2025-06-231165091750 AMAZON.COM DROP SHIP·Winsome·Gwyn DillUPSCompleted
    One of the snack tables is missing some of its hardware. We either need the hardware or to replace the full snack table. Images attached to show what is missing.
    • 33517
      33517
      ×1part I1 · Snack Tablectrl 048231vendor EASTCOASTDefective
  • 2025-06-23116512—·Winsome·SUSAN CARSONUSPSCompleted
    • 33517
      33517
      ×1part hardware · HARDWAREctrl 048231vendor EASTCOAST
  • 2025-06-171164831764 KOHLS.COM·Winsome·Denise JordanUPSCompleted
    • 33517
      33517
      ×1part A1 · Vertical Postctrl 048391vendor CH.AUTOMissing
  • 2025-06-16116463—·Winsome·RYAN MCMULLANUPSCompleted
    • 33517
      33517
      ×1part II · SNACK TABLE ctrl R8-048391vendor CH.AUTO
  • 2025-06-13116455—·Winsome·RebeccaUSPSCompleted
    • 33517
      33517
      ×1part hardware · Hardware PacketMissing
    “No longer has box. Instructions were also missing.”
  • 2025-06-06116408—·Winsome·ROLAND BLAHNIKUSPSCompleted
    • 33517
      33517
      ×4part GG · WOOD DOWEL ctrl EC-R8-048391vendor CH.AUTO
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
20
Sold in window
4,046
Return rate
0.49%
Vs replacements
-26
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.