Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
17 replacement items in window — 1.24% of 1,368 units sold across 9 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top control numbers in window
| Control # | Vendor | Items |
|---|---|---|
| 047707 | BANGKOK MASTER WOOD COMPANY LIMITED | 4 |
| 047467 | BANGKOK MASTER WOOD COMPANY LIMITED | 4 |
| 048127 | BANGKOK MASTER WOOD COMPANY LIMITED | 3 |
| R1-047707-BMW | — | 3 |
| 047987-DI | — | 2 |
| 047707-bmw-r1 | — | 1 |
Replacement requestsindividual records from CS, with damage photos
12 records- 2026-04-281183489944 AMAZON.COM SERVICES LLC·Winsome·Damien HareeUPSCompletedI began tightening the outer vertical screw into gusset and it immediately split the gusset without much pressure. The others went on just fine. Then, as I began screwing the upper post into the lower post I noticed it was pretty well dented.
- 2025-12-15117561—·Winsome·David PhalinUSPSCompleted
- 2025-10-091171326170 THE VERMONT COUNTRY STORE, INC.·Winsome·LESLIE RAFFAYUSPSCompleted
- 40972×18part J1 · Small Screw Phillipsctrl 048127vendor BANGKOKMASMissing
- 2025-06-191164919944 AMAZON.COM SERVICES LLC·Winsome·Joseph HagedornUPSCompletedOne of these is warped. You can see in the photo no matter how tight the screws are it still wobbles and cant make full contact on the wings on both sides. Also it can't make contact with the floor and wobbles the other way.
- 2025-02-061156553457 SKYLINE DECOR·Winsome·NYRIE AUSTINUPSCompleted
- 40972×1part A1 · POST UPPER ctrl 047707-bmw-r1vendor BANGKOKMAS
- 2025-01-17115434—·Winsome·REX HOLTUSPSCompleted
- 40972×1part H1 · SMALL SINGLE HOOK ctrl R1-047707-BMWvendor BANGKOKMAS
- 2025-01-061152486170 THE VERMONT COUNTRY STORE, INC.·Winsome·Aaron RemerUPSCompletedThe Upper Post does not screw into the Lower Post properly. The screw is at an angle, so the two pieces of wood do not line-up straight.
- 2024-12-30115229—·Winsome·REX HOLTUSPSCompleted
- 2024-12-231151459802 WAYFAIR, LLC·Winsome·Astra TaylorUPSCompleted
- 40972×1part A1 · UPPER POST
- 2024-12-041149869779 Target·Winsome·Anna LiUPSCompleted
- 40972×1part A1 · Upper Postctrl 047467vendor BANGKOKMASMissing
“Metal insert missing.” - 2024-08-151141463457 Skyline Decor·Winsome·BOB BLAICHERUPSCompleted
- 40972×1part C1 · Upper Base (we send part C1 and D1)ctrl 047467vendor BANGKOKMAS
“notch space is too narrow. Measures 2" Part D notch measures at approximate 2-1/8". Please check part and measure before shipping. Thanks.” - 2024-07-08113834—·Winsome·JENNIFER STRICKLERUPSCompletedPlease send parts A1 and B1 that have a lower screw that correctly fits the opening on the upper part.“Please send parts A1 and B1 that have a lower screw that correctly fits the opening on the upper part.”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
8
Sold in window
1,368
Return rate
0.58%
Vs replacements
-9
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.