Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

82027×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

115 replacement items in window — 6.07% of 1,894 units sold across 22 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top control numbers in window

Control #	Vendor	Items
044413	—	35
048075	TOKYO PARAWOOD (1986) CO., LTD.	14
046124	TOKYO PARAWOOD (1986) CO., LTD.	13
048207	YUDSHENG CO., LTD.	9
YUD-047811	—	5
047811	YUDSHENG CO., LTD.	5
YUD-R5-047811-DI	—	4
TK-R4-044413	—	3
YUD-R5-048120	—	3
74042519085	—	2
no ctrl	—	2
041895	—	2
040208-DI	—	2
039284	—	2
048120-YUD	—	2
043841	—	2
R5048590-YUD	—	1
048590	YUDSHENG CO., LTD.	1
048207-YUD R5	—	1
048120	YUDSHENG CO., LTD.	1
028757	—	1
tk-r4-048075	—	1
R4-041689-DI-YUD	—	1
TK-R4-048075	—	1
040868	—	1

Replacement requestsindividual records from CS, with damage photos

showing 50 of 91

2026-05-15118408—·Winsome·Kathy BantaUSPSCompleted
- 82027×1part N1 · Wheel
“PP - 005387033 - OK”
2026-04-09118280—·Winsome·Paul MurphyUSPSCompleted
- 82027×4part N2 · Wheel
- 82027×4part Insert · Plastic Inserts
2026-03-02118108Costco·Winsome·Debra Fawn KimbellUSPSCompleted
One of my wheels broke in half and I need to replace it ! I can't seem to find them anywhere! Please help me by sending me replacements ! I will pay for them! Thank you and God bless!
- 82027×2part N · Wheelctrl 74042519085Damaged
- 82027×2part N1 · Locking wheelctrl 74042519085Damaged
“PP - 005367821 - OK”
“PP - 005367821 - OK”
2026-02-091180073000 WALMART.COM DSV·Winsome·Nancy SullivanUPSCompleted
The handle to the drawer came damaged/cracked. Please send a replacement handle. Thanks
- 82027×1part S1 · Handle (Drawer)ctrl 048207vendor YUDSHENGDamaged
pdf
2026-01-191178729802 WAYFAIR, LLC·Winsome·Aurora LiepeUPSCompleted
- 82027×1part B1 · side panel left ctrl R5048590-YUD
2026-01-051177171764 KOHLS.COM·Winsome·FERN SMITHUSPSCompleted
- 82027×14part U1 · Small Screw - Phillipsctrl 048207vendor YUDSHENGMissing
- 82027×3part T1 · Hex Screwctrl 048207vendor YUDSHENGMissing
2026-01-02117716—·Winsome·JOHANA FAULKNERUPSCompleted
- 82027×1part F1 · FRONT CROSS BAR UPPER ctrl YUD-047811vendor YUDSHENG
- 82027×1part H1 · BACK CROSS BAR LOWER ctrl YUD-047811vendor YUDSHENG
- 82027×1part I1 · FRONT CROSS BAR LOWER ctrl YUD-047811vendor YUDSHENG
- 82027×3part T1 · HEX SCREW ctrl YUD-047811vendor YUDSHENG
- 82027×2part P1 · SIDE PANEL DRAWER ctrl YUD-047811vendor YUDSHENG
2025-12-021174639802 WAYFAIR, LLC·Winsome·Joyce JeffriesUPSCompleted
- 82027×1part H · BACK CROSS BAR LOWER ctrl no ctrl
- 82027×2part T · HEX SCREW ctrl no ctrl
2025-12-02117469—·Winsome·Barbara DeSantosUSPSCompleted
- 82027×2part N · Wheelctrl 041895vendor TOKYOPARA
- 82027×2part N1 · Locking Wheelctrl 041895vendor TOKYOPARA
“PP - 005321776 - OK”
“PP - 005321776 - OK”
2025-12-011174469802 WAYFAIR, LLC·Winsome·Ana-Maria SchellCompleted
Cancelled
- 82027×1part G1 · FRONT CROSS BAR UPPER
2025-11-19117384—·Winsome·Toby R OlivaUSPSCompleted
- 82027×2part N · Wheelctrl 040208-DIvendor YUDSHENG
- 82027×2part N1 · Locking Wheelctrl 040208-DIvendor YUDSHENG
“PP - 005310153 - OK”
“PP - 005310153 - OK”
2025-10-28117236—·Winsome·Mark CoonsUSPSCompleted
- 82027×1part N2 · Wheel
“PP - 005296155 - OK”
2025-10-27117216Amazon·Winsome·Joseph ZornUPSCompleted
door has split in it
- 82027×1part E1 · Door (right)ctrl 048590vendor YUDSHENGDamaged
2025-10-24117209—·Winsome·Mark CoonsUSPSCompleted
**SEE REQ 117236**
- 82027×1part N2 · WHEEL
“PP - 005296155 - OK”
2025-10-21117193—·Winsome·Ann AdamusUSPSCompleted
- 82027×2part N1 · Locking Wheel
- 82027×2part N · Wheel
“PP - 005294767 - OK”
“PP - 005294767 - OK”
2025-09-23117055—·Winsome·Kriss ScottUPSCompleted
- 82027×1part L1 · Handlectrl 048075vendor TOKYOPARA
“PP - 005281882 - OK”
2025-09-12117006—·Winsome·David BrownUSPSCompleted
- 82027×2part N1 · LOCKING WHEEL
- 82027×2part N2 · WHEEL
“PP - 005277517 - OK”
“PP - 005277517 - OK”
2025-08-291169203000 WALMART.COM DSV·Winsome·Gail SheelyUPSCompleted
- 82027×1part C1 · Side Panel - Rightctrl 048207vendor YUDSHENG
“requested wrong panel. needs right panel.”
2025-08-221168713000 WALMART.COM DSV·Winsome·Gail SheelyUPSCompleted
- 82027×1part A1 · Top Panelctrl 048207vendor YUDSHENGDefective
- 82027×1part B1 · Left Panelctrl 048207vendor YUDSHENG
- 82027×1part hardware · Hardware Packetctrl 048207vendor YUDSHENG
“holes do not line up”
“holes do not line up”
2025-07-31116744—·Winsome·DALLAS SERVICEUSPSCompleted
- 82027×1part HARDWARE · HARDWARE
2025-07-21116658—·Winsome·ROBERT MORTONUSPSCompleted
- 82027×2part N · Wheelctrl 039284vendor YUDSHENG
- 82027×2part N1 · Locking Wheelctrl 039284vendor YUDSHENG
“PP - 005258406 - OK”
“PP - 005258406 - OK”
2025-07-211166749944 AMAZON.COM SERVICES LLC·Winsome·DavidUSPSCompleted
- 82027×2part M1 · Handle (Door)ctrl 047811vendor YUDSHENGMissing
- 82027×4part U1 · Small screw (Phillips)ctrl 047811vendor YUDSHENGMissing
2025-06-231165019802 WAYFAIR, LLC·Winsome·Beth HannonUPSCompleted
- 82027×1part D1 · LEFT DOOR ctrl 048207-YUD R5vendor YUDSHENG
2025-06-171164789802 WAYFAIR, LLC·Winsome·Susan AndersUPSCompleted
Waiting on ctrl if needed - Control # 048207
- 82027×1part H1 · back cross bar lower ctrl 048207vendor YUDSHENG
2025-06-091164149802·Winsome·April NashUPSCompleted
- 82027×1part J1 · Back Boardctrl 048207vendor YUDSHENGDamaged
2025-06-09116430—·Winsome·Susan AllenUPSCompleted
- 82027×1part B1 · Side Panel - Leftctrl 044413vendor TOKYOPARADamaged
“Rec'd panel. Was missing insert and was cracked.”
2025-05-22116338—·Winsome·Susan AllenUPSCompleted
- 82027×1part B1 · Side Panel - Leftctrl 044413vendor TOKYOPARADefective
- 82027×1part U1 · Small Screw - Phillipsctrl 044413vendor TOKYOPARAMissing
“cracked. rec'd repl insert. did not work”
2025-05-20116318—·Winsome·Mary J DeMossUSPSCompleted
- 82027×2part N2 · WheelMissing
“PP - 005238513 - OK”
2025-05-13116285—·Winsome·Susan AllenUSPSCompleted
- 82027×1part Insert · Plastic Insertctrl 044413vendor TOKYOPARADefective
2025-05-13116288Amazon·Winsome·Melinda MensenUPSCompleted
This part was already broken when it was first delivered.
- 82027×1part A1 · Top Panelctrl 047811vendor YUDSHENGDamaged
2025-05-06116240amazon·Winsome·deanna h dickersonUPSCompleted
- 82027×1part c · side panel rightctrl 044413vendor TOKYOPARADefective
2025-04-281161999944 AMAZON.COM SERVICES LLC·Winsome·Patricia BankeserUPSCompleted
The hinge that comes attached to this door is defective and bent and the door will not close shut unless one of the screws on the top hinge piece is removed, and even then it will not stay closed but keeps popping open
- 82027×1part D1 · Door (Left)ctrl 047811vendor YUDSHENGDefective
2025-04-21116163—·Winsome·Joseph R HebertUPSCompleted
- 82027×2part M · HANDLEctrl 044413vendor TOKYOPARAMissing
“PP - 005231108 - OK”
2025-04-15116132—·Winsome·TAWNY LAMBUPSCompleted
- 82027×1part B · LEFT SIDE PANEL ctrl TK-R4-044413vendor TOKYOPARA
2025-04-141161129944 AMAZON.COM SERVICES LLC·Winsome·Gaudi TomasinoUPSCompleted
Door Came Scratch
- 82027×1part E1 · Door (Right)ctrl 047811vendor YUDSHENGDamaged
2025-03-20115948Amazon·Winsome·William PhungUSPSCompleted
- 82027×12part T1 · Hex screwctrl 044413vendor TOKYOPARAMissing
- 82027×14part U1 · Small screwctrl 044413vendor TOKYOPARAMissing
- 82027×8part V1 · Wood plugctrl 044413vendor TOKYOPARAMissing
- 82027×1part W1 · Drawer stopperctrl 044413vendor TOKYOPARAMissing
- 82027×1part Wrench · Hex wrenchctrl 044413vendor TOKYOPARAMissing
2025-03-11115919—·Winsome·Frances DietrickUSPSCompleted
- 82027×1part N1 · LOCKING WHEELMissing
“PP - 005220024 - OK”
2025-03-04115851—·Winsome·YVONNE HARUEUSPSCompleted
- 82027×2part M · HANDLE ctrl TK-R4-044413vendor TOKYOPARA
2025-02-12115712—·Winsome·Patricia DavisUSPSCompleted
- 82027×2part N1 · LOCKING WHEELDefective
- 82027×2part N2 · WHEEL
“PP - 005210251 - OK”
“PP - 005210251 - OK”
2025-02-051156413000 WALMART.COM DSV·Winsome·Joseph DibenedettoUPSCompleted
- 82027×1part E1 · Door rightctrl 048120vendor YUDSHENG
2025-02-05115650—·Winsome·TRACY MARTINUPSCompleted
- 82027×1part D · LEFT DOOR ctrl TK-R4-044413vendor TOKYOPARA
2025-02-04115625—·Winsome·Tony StancatoUPSCompleted
One time request ok to send.
- 82027×1part R · Bottom Board Drawerctrl 028757vendor YUDSHENGMissing
2025-01-151154159802 WAYFAIR, LLC·Winsome·Suzanne MacLeodUPSCompleted
- 82027×1part B1 · SIDE PANEL LEFT ctrl tk-r4-048075vendor TOKYOPARA
2025-01-14115410—·Winsome·MYRTICE D TRENTUPSCompleted
- 82027×1part E1 · DOOR ctrl YUD-R5-048120vendor YUDSHENG
2025-01-13115358—·Winsome·JEFF BELLINUPSCompleted
- 82027×1part F1 · BACK CROSS BAR UPPER ctrl YUD-R5-047811-DIvendor YUDSHENG
- 82027×1part J1 · BACK BOARDctrl YUD-R5-047811-DIvendor YUDSHENG
- 82027×1part R1 · BOTTOM BOARD DRAWER ctrl YUD-R5-047811-DIvendor YUDSHENG
- 82027×8part V1 · WOOD PLUGSctrl YUD-R5-047811-DIvendor YUDSHENG
2025-01-081153199802 WAYFAIR, LLC·Winsome·CHERYL DAYUPSCompleted
- 82027×1part B · LEFT SIDE PANEL ctrl 048075vendor TOKYOPARA
- 82027×1part C · RIGHT SIDE PANEL ctrl 048075vendor TOKYOPARA
- 82027×1part E · RIGHT DOOR ctrl 048075vendor TOKYOPARA
- 82027×1part F · BACK CROSS BAR UPPER ctrl 048075vendor TOKYOPARA
- 82027×1part H · BACK CROSS BAR LOWER ctrl 048075vendor TOKYOPARA
- 82027×1part J · BACK BOARD ctrl 048075vendor TOKYOPARA
2025-01-08115326—·Winsome·Robert R CramerUSPSCompleted
PP - 005196295 - OK
- 82027×1part N1 · Locking WheelMissing
2025-01-07115317—·Winsome·Robert R CramerUSPSCompleted
PP - 005196295 - OK - Wrong address. See request 115326
- 82027×1part N1 · Locking WheelDefective
2025-01-061152969802 WAYFAIR, LLC·Winsome·Mary ByrneUPSCompleted
The left door will not close all the way.
- 82027×1part B1 · LEFT SIDE PANEL ctrl 048120-YUDvendor YUDSHENGDefective
- 82027×1part D1 · LEFT DOORctrl 048120-YUDvendor YUDSHENGDefective
“LEFT DOOR”
2025-01-06115298—·Winsome·MERRIA AGNEWUSPSCompleted
- 82027×1part N · WHEELctrl R4-041689-DI-YUDvendor YUDSHENGDefective

Showing the 50 most recent. Tighten the SKU or window filter to narrow further.

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

1,894

Return rate

0.21%

Vs replacements

-111

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.