Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
31 replacement items in window — 1.09% of 2,839 units sold across 15 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 31 |
Replacement requestsindividual records from CS, with damage photos
25 records- 2026-05-081183911764 KOHLS.COM·Winsome·Karen LightnerUSPSCompleted
- 82427×2part G · Wood screwctrl 048772vendor SKCMissing
- 2026-04-21118329—·Winsome·LINDA DAWESUSPSCompleted
- 82427×1part hardware · HARDWARE ctrl 048505vendor BANGKOKMAS
- 2026-02-091180103000 WALMART.COM DSV·Winsome·nancy j hanleyUSPSCompletedpurchased on line charged to my card
- 82427×4part I · WOOD PLUGS ctrl 048717vendor BANGKOKMAS
- 2025-12-161175759944 AMAZON.COM SERVICES LLC·Winsome·DIANE G COURNEYUSPSCompleted
- 2025-12-091175019944 AMAZON.COM SERVICES LLC·Winsome·Alyssa KenvilleUSPSCompletedI have misplaced the hardware to assemble the bookshelf.
- 82427×1part Hardware · Hardwarectrl 048284vendor BANGKOKMAS
- 2025-10-27117224Amazon·Winsome·Abby BeeUSPSCompletedThe box had an open hardware bag and some parts were missing
- 2025-10-27117225R3-048505-DI-BMW·Winsome·John TidballUSPSCompletedI did have the wall mount hardware but the assembly hardware is missing.
- 82427×1part Hardware · Hardwarectrl 048505vendor BANGKOKMAS
- 2025-10-10117134—·Winsome·ERIN McCARDELLUSPSCompleted
- 82427×1part hardware · Hardware Packetctrl 046992vendor SKC
“PP - 005289561 - OK” - 2025-08-12116815Amazon·Winsome·Vance WillseyUSPSCompletedThe hex heads Stripped out using a elect Screwdriver. I will use manual next time. This is the fourth I have purchased from your Company. The other three were fine. The wood seems extra on this one. Please help.
- 82427×8part G · Wood Screwctrl R3-48505-DI-BMWDefective
- 2025-07-21116663Amazon·Winsome·Robbie KoonUSPSCompletedCould you kindly send a full hardware set? Thank you very much for your attention to this matter.
- 82427×1part hardware · Hardwarectrl 048505vendor BANGKOKMAS
- 2025-07-21116664Amazon·Winsome·Victor T BahnUSPSCompletedWood screw - Hex hole was stripped during assembly. Please replace. Or, If you could tell me what size and type of screw is used I'll purchase one at Ace Hardware. A couple weeks ago I purchased 2 of the same model mission bookcases from Amazon and had no issues during assembly. This screw just gave up the ghost while I using the hex wrench.
- 82427×1part G · Wood Screwctrl 048177vendor BANGKOKMASDefective
- 2025-04-18116144Amazon·Winsome·Noelle IngramUSPSCompleted
- 2025-04-071160869944·Winsome·Ricardo FantiniUSPSCompleted
- 82427×2part G · Wood Screwctrl 047987vendor BANGKOKMASDamaged
- 2025-01-211154759944 AMAZON.COM SERVICES LLC·Winsome·GARY SCHAAPUPSCompleted
- 82427×1part C · CROSS BAR ctrl 047987vendor BANGKOKMASDefective
- 2025-01-131153839944 AMAZON.COM SERVICES LLC·Winsome·Victoria Trump ReddUSPSCompletedBox damaged and washers not in a bag - likely fell out in transit
- 82427×3part F · Metal Washerctrl 047661vendor BANGKOKMASMissing
- 2024-12-06115001Amazon·Winsome·EUGENE J DiouUPSCompletednice product, shelf damaged
- 82427×1part e · shelfctrl 047987vendor BANGKOKMASDefective
- 2024-11-20114885Amazon·Winsome·Brian MoranUSPSCompleted
- 82427×1part hardware · Hardwarectrl 044919-DI-BMW vendor BANGKOKMAS
- 2024-10-29114708—·Winsome·DON PARISHUSPSCompletedThe left door has a section of wood, on the front panel, that appears to have been damaged or not properly finished. I can provide a picture if needed.
- 82427×14part G · WOOD SCREW ctrl 046346vendor TRANGPARA
- 2024-10-281146959936 HOME DEPOT SUPPLY·Winsome·Anna BordashUPSCompletedThe wood dowel hole and the screw hole are reversed and cannot be connected to the side part
- 82427×1part C · cross barctrl 047743vendor BANGKOKMAS
“Defective” - 2024-08-26114226—·Winsome·ELIZABETH SCHMIDTUSPSCompletedThe hardware is missing for the storage rack. Can you please send this to us? Thank you.
- 82427×14part I · WOOD PLUGS ctrl 044576vendor BANGKOKMAS
- 2024-08-161141569779 TARGET.COM·Winsome·Teresa MaddenUSPSCompletedNo hardware package in box.
- 82427×1part hardware · Hardwarectrl 044237vendor TRANGPARA
“null” - 2024-07-23113951—·Winsome·JENNY HEARDUSPSCompleted
- 82427×0part G · SCREW (all hardware)
“Missing” - 2024-07-03113812—·Winsome·Michael Lynn GreenUPSCompleted
- 82427×1part E · SHELFctrl 046346vendor TRANGPARA
“PP - 005111534 - OK” - 2024-07-01113793—·Winsome·MARY SAMUELSUPSCompleted“crossbar cracked during assembly”
- 2024-06-26113771—·Winsome·SHEILA LAMBUSPSCompleted
- 82427×4part G · WOOD SCREW ctrl 046346vendor TRANGPARA
“Missing”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
2
Sold in window
2,839
Return rate
0.07%
Vs replacements
-29
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.