2026-04-15 118307 1764 KOHLS.COM · Winsome · Michael Ostrowski UPS Completed
83520 ×1 part D · TOP PANEL ctrl 048583-R4-PPL vendor PIPADPOL ▶ Show full line detail
2026-03-03 118120 9944 AMAZON.COM SERVICES LLC · Winsome · Paige McLaughlin UPS Completed
83520 ×1 part D · Top Panel ctrl 048409 vendor CH.AUTO Damaged 83520 ×1 part G · Cross Bar (Upper) ctrl 048409 vendor CH.AUTO Defective 83520 ×3 part J · Wood Plug ctrl 048409 vendor CH.AUTO Missing ▶ Show full line detail
2026-01-22 117901 9936 HOME DEPOT SUPPLY · Winsome · COLLEEN MCHALE O'CONNOR UPS Completed
83520 ×1 part A · SNACK TABLE ctrl CHA-R2-048409 vendor CH.AUTO ▶ Show full line detail
2026-01-02 117704 1750 AMAZON.COM DROP SHIP · Winsome · Barbara Lloyd UPS Completed
One of the cross bars only had 2 holes drilled in instead of 4
83520 ×1 part F · Cross Bar ctrl 048409 vendor CH.AUTO Defective ▶ Show full line detail
2025-12-16 117574 1764 KOHLS.COM · Winsome · NADIA BERRIOS UPS Completed
83520 ×1 part D · TOP PANEL ctrl 048583 vendor PIPADPOL ▶ Show full line detail
2025-12-15 117548 4501 VIRVENTURES INC · Winsome · Terri Taylor UPS Completed
83520 ×1 part A · TABLE ctrl 048583-ppl-r4 vendor PIPADPOL ▶ Show full line detail
2025-12-15 117559 — · Winsome · KRISTAL BEACHY UPS Completed
83520 ×1 part D · TOP PANEL ctrl 048583 vendor PIPADPOL ▶ Show full line detail
2025-11-24 117404 9944 AMAZON.COM SERVICES LLC · Winsome · John Zago UPS Completed
3 of four tables will not fit down onto racks.
83520 ×2 part E · Rack ctrl 048583 vendor PIPADPOL Defective ▶ Show full line detail
2025-11-17 117354 1750 · Winsome · Kate Shaw UPS Completed
The trays are too big to fit on the stand. Part E's slots are too tight. Part F has a stripped screw hole.
83520 ×2 part E · E ctrl 048583 vendor PIPADPOL Defective 83520 ×1 part F · F ctrl 048583 vendor PIPADPOL Damaged ▶ Show full line detail
2025-11-10 117320 1764 KOHLS.COM · Winsome · Alice Melinda Lacy USPS Completed
83520 ×2 part H · PIN ctrl 048017 vendor CH.AUTO Defective ▶ Show full line detail
2025-10-31 117262 — · Winsome · Elizabeth Burke USPS Completed
83520 ×1 part hardware · Hardware Packet ctrl 048583 vendor PIPADPOL Missing ▶ Show full line detail
2025-09-12 117005 Amazon · Winsome · Christine Amos UPS Completed
The dowels on left side broke during assembly
83520 ×1 part B · Left panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×2 part L · Wheel ctrl 048017 vendor CH.AUTO ▶ Show full line detail
2025-08-11 116804 — · Winsome · LISA LAMB USPS Completed
83520 ×1 part hardware · HARDWARE ctrl CHA-R2-048409 vendor CH.AUTO ▶ Show full line detail
2025-08-06 116776 9944 AMAZON.COM SERVICES LLC · Winsome · Arthur Goldfarb UPS Completed
83520 ×1 part B · Left Panel ctrl 048017 vendor CH.AUTO Damaged ▶ Show full line detail
2025-07-03 116573 — · Winsome · Stephanie Raleigh UPS Completed
83520 ×1 part B · Left Panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part C · Right Panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part G · Upper Cross Bar ctrl 048017 vendor CH.AUTO Missing ▶ Show full line detail
2025-06-05 116406 Amazon · Winsome · Barbara Wald UPS Completed
These items were damaged and will not connect
83520 ×1 part B · Left panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part C · Right panel ctrl 048017 vendor CH.AUTO Damaged ▶ Show full line detail
2025-04-21 116157 Amazon · Winsome · Helen Guagliardo UPS Completed
83520 ×1 part B · Left Panel ctrl 047438 vendor CH.AUTO Missing ▶ Show full line detail
2025-04-16 116138 1764 KOHLS.COM · Winsome · Jeserae Latte UPS Completed
WDS Invoice 004908994. One time replacement of TV tray approved by Kasey. Shipped 1/22/2024 from Winsome.
83520 ×1 part A · Snack Table Damaged ▶ Show full line detail
2025-04-14 116115 3320 · Winsome · Scott Bagne UPS Completed
83520 ×1 part c · right panel ctrl 048017 vendor CH.AUTO Damaged ▶ Show full line detail
2025-04-09 116097 — · Winsome · RENAE DURANT UPS Completed
83520 ×1 part hardware · HARDWARE ctrl 048017 vendor CH.AUTO 83520 ×1 part C · RIGHT PANEL ctrl 048017 vendor CH.AUTO ▶ Show full line detail
2025-04-01 116044 Amazon · Winsome · Phyllis Rueckert UPS Completed
Basically the whole stand cannot be assembled because this is broken or damaged
83520 ×1 part B · Left panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part C · Right panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part F · Cross bar lower ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part G · Crossbar upper ctrl 048017 vendor CH.AUTO Damaged ▶ Show full line detail
2025-03-25 116003 WInsome trading inc · Winsome · teena mackey USPS Completed
The small wood pin broke off in the supports for the top panel.
83520 ×4 part H · Pin ctrl 048017 vendor CH.AUTO Damaged ▶ Show full line detail
2025-03-20 115953 AMAZON · Winsome · Linda Battaglia UPS Completed
Would you please send the replacements versus doing a return?
83520 ×1 part b · LEFT PANEL ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part C · RIGHT PANEL ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part hardware · Hardware ctrl 048017 vendor CH.AUTO ▶ Show full line detail
2025-03-11 115917 — · Winsome · DEA MAGRANE UPS Completed
83520 ×1 part B · LEFT PANEL ctrl R2-048017 vendor CH.AUTO 83520 ×1 part C · RIGHT PANEL ctrl R2-048017 vendor CH.AUTO 83520 ×2 part E · RACK ctrl R2-048017 vendor CH.AUTO 83520 ×2 part F · CROSS BAR LOWER ctrl R2-048017 vendor CH.AUTO 83520 ×1 part G · CROSS BAR UPPER ctrl R2-048017 vendor CH.AUTO 83520 ×2 part H · PIN ctrl R2-048017 vendor CH.AUTO 83520 ×6 part I · WOOD SCREW ctrl R2-048017 vendor CH.AUTO ▶ Show full line detail
2025-03-03 115843 3320 LOWES USA · Winsome · Donna Montalbano UPS Completed
83520 ×2 part E · rack ctrl 048017 vendor CH.AUTO Missing ▶ Show full line detail
2025-02-27 115825 9944 AMAZON.COM SERVICES LLC · Winsome · Ray Cherhoniak UPS Completed
Part G - wood has several dents on top portion of bar. Part B - Lower left panel has red mark and indents on wood around the mark. Part C - Right panel near the top has wood splinter around the hole where the upper crossbar attaches. Part J - need to replace after pulling existing plugs for defective parts replacement.
83520 ×6 part J · Wood Plug ctrl 047438 vendor CH.AUTO Defective 83520 ×1 part G · Cross Bar (Upper) ctrl 047438 vendor CH.AUTO Defective 83520 ×1 part B · Left Panel ctrl 047438 vendor CH.AUTO Defective 83520 ×1 part C · Right Panel ctrl 047438 vendor CH.AUTO Defective ▶ Show full line detail
2025-02-17 115722 9944 AMAZON.COM SERVICES LLC · Winsome · Beth and Bella George UPS Completed
Item number is 83520 R2. Control number is CHA-R2-048017. I can't upload images of all parts because file sizes are too big. Plus, thanks to a defective pin, half of it is broken off in the left panel, and the wood screw on that side is stripped and can't be removed now. Plus there is a gouge in the top panel. I'm happy to just take these parts and pray they fit. I can't disassemble the unit to return it via Amazon. I will withhold my product review until these replacement parts arrive. Thank you.
83520 ×1 part D · Top panel ctrl 040810 Damaged 83520 ×1 part B · Left panel ctrl 040810 Damaged 83520 ×1 part H · Pin ctrl 040810 Defective 83520 ×1 part I · Wood Screw ctrl 040810 Defective ▶ Show full line detail
2025-02-03 115605 — · Winsome · MICHELLE ROBERTSON UPS Completed
83520 ×1 part B · LEFT PANEL ctrl 047438 vendor CH.AUTO ▶ Show full line detail
2025-01-31 115564 3322 GORDON COMPANIES INC · Winsome · Elizabeth Tompkins UPS Completed
83520 ×2 part F · CROSSBAR LOWER ctrl 048017 vendor CH.AUTO Missing ▶ Show full line detail
2025-01-28 115555 4501 VIRVENTURES INC · Winsome · Thomas and Donna Lester UPS Completed
83520 ×1 part F · Lower Cross Bar ctrl 048017 vendor CH.AUTO Missing ▶ Show full line detail
2025-01-21 115478 9944 AMAZON.COM SERVICES LLC · Winsome · Michelle Robertson UPS Completed
83520 ×1 part C · Right Panel ctrl 047438 vendor CH.AUTO Missing ▶ Show full line detail
2025-01-15 115418 9944 AMAZON.COM SERVICES LLC · Winsome · Robert Heyer UPS Completed
In the attached image of the Upper Cross Bar, note that near the center of the bar there are two marks, about an inch apart. The wood has been marred by some manufacturing process. I have included a close-up of the damaged area.
83520 ×1 part C · Right Panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part G · Cross Bar (Upper) ctrl 048017 vendor CH.AUTO Damaged ▶ Show full line detail
2025-01-07 115313 — · Winsome · GARY ALEXANDER UPS Completed
83520 ×1 part C · RIGHT PANEL ctrl R2-CHA-048017 vendor CH.AUTO Missing ▶ Show full line detail
2025-01-06 115281 Amazon · Winsome · Meredith Tache USPS Completed
Particularly part H is missing and I think a couple of the others are missing part of the set.
83520 ×1 part hardware · Hardware ctrl 048017 vendor CH.AUTO Missing ▶ Show full line detail
2024-12-30 115230 — · Winsome · DEBORAH YOUNG UPS Completed
83520 ×1 part B · LEFT PANEL ctrl CHA-R2-048017 vendor CH.AUTO ▶ Show full line detail
2024-12-17 115093 9779 TARGET.COM · Winsome · Jeniffer Corena UPS Completed
Attached is confirmation that we sought a replacement from the same retailer in order to correct the issue at the store level. The Winsome 5 PC snack table set (natural wood color) came in with 2 Left Panels (aka 2 B parts and no right panel - C part). Requested a replacement from Target and the second set also came with the same issue - 2 Left Panels and NO right panel.
83520 ×1 part C · Right Panel ctrl 047438 vendor CH.AUTO Missing ▶ Show full line detail
2024-12-16 115060 1764 KOHLS.COM · Winsome · Maria Flores UPS Completed
This item was delivered today, 12 Dec, and 1 piece was damaged and one TV Tray has warped legs and we can't open it unless we are forceful.is warped and
83520 ×1 part B · Left Panel ctrl 048017 vendor CH.AUTO Damaged 83520 ×1 part A · Snack Table ctrl 048017 vendor CH.AUTO Defective ▶ Show full line detail
2024-12-10 115033 — · Winsome · Colleen King UPS Completed
Orig request 114944. Received upper cross bar. Same issue of flip top not sitting flat. Sits at upper slight angle. Holes mis drilled slightly higher.
83520 ×1 part B · Left Panel ctrl 047438 vendor CH.AUTO Damaged 83520 ×1 part C · Right Panel ctrl 047438 vendor CH.AUTO Defective “holes drilled too high”
“holes drilled too high”
▶ Show full line detail
2024-12-02 114956 9944 AMAZON.COM SERVICES LLC · Winsome · Ashley McCloud UPS Completed
We received two Part C right panels but no part B left panels.
83520 ×1 part B · Left panel ctrl 047438 vendor CH.AUTO Missing ▶ Show full line detail
2024-11-27 114944 Amazon · Winsome · Colleen King UPS Completed
Cross bar upper causes top panel to rest unlevel.
83520 ×1 part G · Cross bar (upper) ctrl 047438 vendor CH.AUTO Defective ▶ Show full line detail
2024-09-12 114366 9779 TARGET.COM · Winsome · Jeri Shelor UPS Completed
83520 ×1 part F · Cross Bar (Lower) ctrl 047438 vendor CH.AUTO 83520 ×1 part D · Top Panel ctrl 047438 vendor CH.AUTO 83520 ×2 part A · Snack Table ctrl 047438 vendor CH.AUTO “defective”
“defective”
“defective”
▶ Show full line detail
2024-06-05 113649 Amazon · Winsome · Barbara gossett UPS Completed
83520 ×1 part C · Right panel ctrl 044429 vendor TKFURSTECH ▶ Show full line detail