Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

92437×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

23 replacement items in window — 2.06% of 1,114 units sold across 9 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top SKUs in window

SKU	Items
92437	23

Replacement requestsindividual records from CS, with damage photos

18 records

2026-01-061177393457 SKYLINE DECOR·Winsome·ESTELA RIVERAUSPSCompleted
- 92437×1part hardware · HARDWAREctrl R1- BMW
2025-11-121173389936 HOME DEPOT SUPPLY·Winsome·Rita L HawkinsUPSCompleted
I sent email and it was returned undeliverable. If you provide email I can email you the order number and info. The knob on bottom shelf busted through wood. It's the bottom shelf part #2 I think. I hired someone to assemble and couldn't properly because whole board needs replaced. Espresso Color My name is; Rita Hawkins 951-239-8086 11774 Carlisle Ct Moreno Valley CA 92557
- 92437×1part B · SHELF Defective
2025-10-281172373047 WHOLE9YARDS USA LLC·Winsome·CHRISTOPHER L MARONIUPSCompleted
- 92437×1part A · Table Topctrl 048488vendor BANGKOKMASDefective
“Rough finish.”
2025-10-221171989779 TARGET.COM·Winsome·Manish GuptaUSPSCompleted
- 92437×1part hardware · hardware
2025-10-21117180—·Winsome·KRYSTLENA BELLUPSCompleted
- 92437×1part B · SHELF ctrl R1-048488-BMWvendor BANGKOKMAS
2025-06-18116484—·Winsome·Chris RinkewichUSPSCompleted
- 92437×1part hardware · Harware Packetctrl 048245-DIvendor SKCMissing
2025-06-04116401—·Winsome·PATRICIA COLONUPSCompleted
- 92437×1part A · TOP ctrl R1-BWM-048218vendor BANGKOKMAS
2025-06-021163899936 HOME DEPOT SUPPLY·Winsome·Patricia ColonUPSCompleted
Wooden corner bracket piece that attaches leg to table cracked while screwing on leg. I have a two year 'ADH' protection plan for this item. Plan #53508829867064
- 92437×1part A · Corner bracketctrl 048218vendor BANGKOKMASDamaged
2025-05-28116357Amazon·Winsome·Preston ReddishUPSCompleted
I just need the glass top. It fell and broke
- 92437×1part C · Glass TopDamaged
“broken. shipped from Amazon 5/1/25 to consumer”
2025-02-211157719936 HOME DEPOT SUPPLY·Winsome·Brian SayranianUPSCompleted
- 92437×1part A · Table Topctrl 047776vendor BANGKOKMASDefective
“center of table has a divot in the center.”
2025-02-211157773457 SKYLINE DECOR·Winsome·GRACE BONANNOUPSCompleted
- 92437×1part A · Table Topctrl 047776vendor BANGKOKMASDamaged
- 92437×1part hardware · Hardware Packetctrl 047776vendor BANGKOKMAS
2025-02-11115699—·Winsome·WENDELL M VICENTEUSPSCompleted
- 92437×4part I · TENSION RING ctrl R1-047776-BMWvendor BANGKOKMAS
2025-02-05115640Amazon·Winsome·Wayne MerkleUPSCompleted
The pictures for the 2 damaged parts only shows part of the damage to each piece
- 92437×1part A · Table topctrl 047776vendor BANGKOKMASDamaged
- 92437×1part B · Shelfctrl 047776vendor BANGKOKMASDamaged
2024-11-14114831Amazon·Winsome·S ThomasUSPSCompleted
we received no hardware at all. thanks for your help.
- 92437×1part hardware · Hardwarectrl 046909vendor BANGKOKMAS
2024-11-111148049944 AMAZON.COM SERVICES LLC·Winsome·ShrutiUPSCompleted
The table top is chipped at one corner
- 92437×1part A · Table topctrl 047063vendor BANGKOKMASDamaged
- 92437×2part F · Small screwctrl 047063vendor BANGKOKMASMissing
“Damaged”
“Missing”
2024-10-281146833150 MACY'S ACCOUNTS PAYABLE·Winsome·Avijit SikderUSPSCompleted
Please send me the missing parts asap as I am not able to assemble the table.
- 92437×8part I · Tension Ringctrl 047776vendor BANGKOKMAS
- 92437×8part J · Metal Washerctrl 047776vendor BANGKOKMAS
- 92437×8part F · Small Screwctrl 047776vendor BANGKOKMAS
“Missing”
“Missing”
“Missing”
2024-10-151145859944 AMAZON.COM SERVICES LLC·Winsome·Sarah BurnettUPSCompleted
One corner of the table top was already damaged when opening the shipping box; the shipping box was not damaged. I kindly request a replacement table top so that I can assemble the coffee table. Thank you!
- 92437×1part A · Table Topctrl 046909vendor BANGKOKMAS
“Damaged”
2024-09-16114384—·Winsome·MELISSA SHIFLETTUPSCompleted
Hello, I have some missing and defective parts I need replacrd please. There is also a few scratches and nicks on different parts of the cabinet that need to be covered up/colored in with some type coverup marker or stain. all for Winsome 94402 Pantry Cupboard with Door, Antique Walnut. Thank you, Joyce Hynes
- 92437×1part D · LEG A ctrl 046909vendor BANGKOKMAS

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

1,114

Return rate

0.27%

Vs replacements

-20

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.