Replacements

synced May 21, 2:57 PM

Spiking SKUs

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

SKU	Recent	Baseline/mo	vs Baseline
20633	18	3.0	2.0×
94084	13	1.6	2.8×
40524	12	2.0	2.0×
16577	8	0.89	3.0×
94427	8	1.4	1.8×

Regressing vendors

Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26

No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).

Hot control numbers

Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)

SKU	Control #	Vendor	Recent	Share	Baseline
94828	048584	YUDSHENG CO., LTD.	13	81%	8
20633	048631	S. KIJCHAI COMPANY LIMITED	7	39%	2
42820	048594	YUDSHENG CO., LTD.	7	78%	5
20633	048643-SKCNEW	—	7	39%	—
94594	048819NEW	CHOKCHOKUL COMPANY LIMITED	6	46%	—
94084	048831-KSNEW	—	6	46%	—
33517	048766	YUDSHENG CO., LTD.	5	42%	1

SKU

92517×

Business unit

WIN WBC WBK All

Window

6 months 12 months 2 years

Stack by

None SKU Loc Vendor Control #Reason

50 replacement items in window — 1.00% of 4,977 units sold across 20 buckets.

Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.

Top control numbers in window

Control #	Vendor	Items
048034	EAST COAST FURNITECH PUBLIC COMPANY LIMITED	12
047726	CHOKCHOKUL COMPANY LIMITED	10
047682	CHOKCHOKUL COMPANY LIMITED	6
048422	CH.AUTO INDUSTRY CO., LTD.	5
021713925176	—	4
047455	CHOKCHOKUL COMPANY LIMITED	3
CCK-R8-047726	—	1
048649	CHALOTHORN INTERNATIONAL(2002)CO,LTD	1
048317-DI	—	1
112-6334533-9872250	—	1
048317	S. KIJCHAI COMPANY LIMITED	1
048474-DI-SKC	—	1
112-8348738-3102656	—	1
047325	CHOKCHOKUL COMPANY LIMITED	1
ec-r8-048034	—	1
CCK-047726	—	1

Replacement requestsindividual records from CS, with damage photos

showing 50 of 53

2026-04-20118322—·Winsome·Stacey GreenUPSCompleted
- 92517×1part I · Snack Table
2026-03-101181609936 HOME DEPOT SUPPLY·Winsome·Alyssa KozichUPSCompleted
- 92517×3part I1 · Snack Tablectrl 048034vendor EASTCOASTDamaged
“Tops cracked, scratched. leg scraped”
2026-03-03118113Amazon·Winsome·Anne CalabreseUPSCompleted
One table is wobbly and before I process a return for the set I was hoping I could get a replacement table. The pic is hard to see but both sides have a significant enough gap that the table really wobbles.
- 92517×1part II · Snack tablectrl 048649vendor CHALOTHORNDefective
2026-02-241180802880 OVERSTOCK.COM INC.·Winsome·David M Cobb, Sr.UPSCompleted
I just recently opened this four piece set of snack tables and have not used them yet. One of the snack table tops has a deep gouge running lengthwise. This place is deep enough that it can be seen and felt if I run my hand across it. Since this is a surface that we use for our meals, I would like to have the table top replaced. The tables are nice. They are replacing wooden snack trays that we have used for many years. Please let me know if replacement is a possibility. Thanks.
- 92517×1part I1 · SNACK TABLEctrl 048034vendor EASTCOASTDefective
2026-02-17118050—·Winsome·Emily BreitingerUPSCompleted
- 92517×1part Stand · standDefective
- 92517×1part hardware · hardware packet
“wobbly when assembled. screws stripped.”
2026-01-281179462363 BISON COMMERCE·Winsome·KENNETH A. MIANOUPSCompleted
the finish is scratched, very rough spots-not sanded, looked shinny and then dull in other areas.
- 92517×3part II · Snack Tablectrl 047726vendor CHOKCHOKULDefective
2026-01-281179472880 OVERSTOCK.COM INC.·Winsome·Evelyn WilsonCompleted
- 92517×1part II · SNACK TABLE
2026-01-26117923VirVentures on Amazon·Winsome·Bernard J SmithUPSCompleted
One Vertical Post is missing the screw holes; it only has the dowel holes. One table top is nicked in a couple of places. Since it is dark wood, it is very noticeable. How can I get replacement parts? Thanks, Bernie
- 92517×1part AA · Vertical Postctrl 047726vendor CHOKCHOKULDefective
- 92517×1part II · Snack Tablectrl 047726vendor CHOKCHOKULDamaged
2026-01-23117913—·Winsome·Linda LeeUPSCompleted
- 92517×1part I · Snack TableDamaged
“crossbar broken”
2026-01-211178939940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·PHILLIP A. MARTINUPSCompleted
- 92517×1part AA · Vertical Postctrl 048422vendor CH.AUTODamaged
2026-01-161178442363·Winsome·Lindsay SmithUPSCompleted
- 92517×1part I · Snack Table
2026-01-131178189940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·DAVID LLOYDUPSCompleted
- 92517×1part Stand · standctrl 048422vendor CH.AUTOMissing
- 92517×1part hardware · Hardwarectrl 048422vendor CH.AUTOMissing
2026-01-12117808—·Winsome·Steve RotertUPSCompleted
- 92517×1part II · Snack Tablectrl 048317-DIvendor SKC
“PP - 005347013 - OK”
2026-01-07117753—·Winsome·ANNETTE GRAVESUSPSCompleted
- 92517×1part hardware · HARDWARE ctrl 048034vendor EASTCOAST
2025-12-151175452363 BISON COMMERCE·Winsome·Lindsay SmithUPSCompleted
NO CTRL
- 92517×1part I · TABLE
2025-12-08117489—·Winsome·Christopher PowellUSPSCompleted
- 92517×4part GG · Wood dowelctrl 048422vendor CH.AUTOMissing
2025-11-211173939944 AMAZON.COM SERVICES LLC·Winsome·Tim BolingerUPSCompleted
Both AA side pieces to assemble stand were missing
- 92517×2part AA · Side piece for standctrl 112-6334533-9872250Missing
2025-11-10117323—·Winsome·TINEKA BARRS-DAVISUPSCompleted
- 92517×1part DD · LOWER CROSS BAR ctrl 048317vendor SKC
2025-10-301172539940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·BRANDON SLAVIKUPSCompleted
- 92517×1part II · Snack Tablectrl 047726vendor CHOKCHOKULDamaged
“broken on bottom”
2025-10-28117246Amazon·Winsome·Rachelle C LarueUSPSCompleted
Just ordered Dowel and Plugs and forgot to include wood screws.
- 92517×1part hardware · hardwarectrl 048034vendor EASTCOASTMissing
2025-10-151171629944 AMAZON.COM SERVICES LLC·Winsome·Lawrence J WagnerUPSCompleted
- 92517×1part I1 · Snack Tablectrl 048034vendor EASTCOASTDamaged
2025-08-221168819944 AMAZON.COM SERVICES LLC·Winsome·Eugene M DuPreUSPSCompleted
Missing parts for Winsome Dylan Snack Table Set with Stand, for Living Room, 26', Espresso, Set of 4 Tables
- 92517×12part F · Wood Screwctrl 021713925176Missing
- 92517×4part G · Wood Dowelctrl 021713925176Missing
- 92517×4part H · Wood Plugctrl 021713925176Missing
- 92517×1part Wrench · Hex Wrenchctrl 021713925176Missing
pdf
2025-08-141168292363 BISON COMMERCE·Winsome·Lynn CampbellUSPSCompleted
- 92517×6part FF · Wood Screwctrl 048422vendor CH.AUTOMissing
2025-07-311167471764 KOHLS.COM·Winsome·Kimberly HarrisUPSCompleted
- 92517×1part AA · Vertical Postctrl 047726vendor CHOKCHOKULDamaged
- 92517×1part CC · Handlectrl 047726vendor CHOKCHOKULDamaged
2025-07-291167319940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·RICHARD POCHUPSCompleted
- 92517×2part II · Snack TableDamaged
“one has a cracked top. other had stripped screw.”
2025-07-01116553—·Winsome·KHRISTINE LINUSPSCompleted
- 92517×4part HH · WOOD PLUG ctrl 048474-DI-SKCvendor SKC
2025-06-18116485—·Winsome·Valerie PlummerUPSCompleted
- 92517×1part Stand · StandDefective
- 92517×1part hardware · Hardware PacketDefective
“Stand fell apart.”
2025-06-101164399940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·DUSTIN BURKUPSCompleted
- 92517×1part II · TABLE
2025-05-20116325Amazon·Winsome·Melissa HunterUSPSCompleted
- 92517×1part H1 · Wood Plugctrl 048034vendor EASTCOASTMissing
2025-04-041160699944 AMAZON.COM SERVICES LLC·Winsome·Jeannine HammaUPSCompleted
- 92517×1part CC · Handlectrl 047726vendor CHOKCHOKULDamaged
2025-04-041160739944 AMAZON.COM SERVICES LLC·Winsome·Bonnie DyeUPSCompleted
- 92517×1part I1 · Snack Tablectrl 048034vendor EASTCOASTMissing
“Only counted 3 in the box.”
2025-04-031160664501 VIRVENTURES INC·Winsome·Melissa BrogdenUPSCompleted
- 92517×1part EE · RACKctrl 047726vendor CHOKCHOKULMissing
2025-04-021160609944 AMAZON.COM SERVICES LLC·Winsome·Linda HoopesUPSCompleted
The foot does not fit onto the leg. The other foot fits correctly. The control number above is my Amazon order number. I didn’t see any control number.
- 92517×1part B · Footctrl 112-8348738-3102656Defective
2025-03-201159471764 KOHLS.COM·Winsome·Susana BustillosUPSCompleted
2 trays came damaged, I have been waiting for a response but nobody has contact me. Here is the information you requested Item Number: 92517 Control Number 048034 Part Letter/s: I1 Name: Susana Bustillos Shipping Address: 11808 Prado Del Sol
- 92517×2part I1 · Snack Tablectrl 048034vendor EASTCOASTDamaged
2025-03-18115944—·Winsome·Kurt WernerUPSCompleted
- 92517×1part I1 · Snack Tablectrl 048034vendor EASTCOASTDefective
“Orig req 11509 - repl had rough streak on top.”
2025-03-10115909Amazon·Winsome·Kurt WernerUPSCompleted
Amazon Order # 113-4403770-2863407 The wood on one of the table tops is cracked.
- 92517×1part I1 · Snack Tablectrl 048034vendor EASTCOASTDamaged
2025-03-05115868Amazon·Winsome·Janet KelleherUPSCompleted
Beautiful set, just missing 2 vertical post for holder assembly, need asap, thanks!
- 92517×2part AA · Vertical Postctrl 047325vendor CHOKCHOKULMissing
2025-02-031155965341 OJCOMMERCE, LLC·Winsome·Candice WojnarowskiUPSCompleted
Vertical posts and bases missing from box. I have handle, rack, tables and hardware. Thanks for your help!
- 92517×2part A1 · Vertical postctrl 048034vendor EASTCOASTMissing
- 92517×2part B1 · Basectrl 048034vendor EASTCOASTMissing
2025-02-031156045341 OJCOMMERCE, LLC·Winsome·Ruiz, DalilaUPSCompleted
- 92517×2part A1 · VERTICAL POST ctrl ec-r8-048034vendor EASTCOAST
2025-02-03115608—·Winsome·FRANCISCO AZANUPSCompleted
- 92517×1part II · SNACK TABLE ctrl CCK-047726vendor CHOKCHOKUL
2025-01-081153249944 AMAZON.COM SERVICES LLC·Winsome·Tara McGeeUPSCompleted
One of the snack table has a large crack and a small crack in the top of the table area.
- 92517×1part II · Snack tablectrl 047682vendor CHOKCHOKULDamaged
2025-01-061152871764 KOHLS.COM·Winsome·Debra LouriganUPSCompleted
The complete control number is CCK-R8-047682-CCK Would only let me enter numbers
- 92517×1part EE · Rackctrl 047682vendor CHOKCHOKULMissing
2024-12-24115152—·Winsome·Lynn M LyonsUPSCompleted
- 92517×1part II · Snack Tablectrl 047455vendor CHOKCHOKULDamaged
“cracked on side of table top”
2024-12-231151381764 KOHLS.COM·Winsome·John HolcombUPSCompleted
Missing Snack Table Stand. Only the 4 Snack tables in box?
- 92517×1part Stand · Stand and hardwarectrl 047682vendor CHOKCHOKULMissing
2024-12-171150919944 AMAZON.COM SERVICES LLC·Winsome·Lynette SvingenUPSCompleted
See attached picture for photo of missing part.
- 92517×1part BB · Basectrl 047682vendor CHOKCHOKULMissing
2024-11-141148299944 AMAZON.COM SERVICES LLC·Winsome·Jeffry RabendaUPSCompleted
One of the 4 snack table trays is cracked through the middle. I have taken numerous photos if you wish to see them.
- 92517×1part II · Snack tablectrl 047455vendor CHOKCHOKUL
“Damaged”
2024-11-131148224501 VIRVENTURES·Winsome·everett beedeUPSCompleted
- 92517×1part II · Snack Tablectrl 047726vendor CHOKCHOKUL
“Cracked/split on top.”
2024-10-091145399936 Home Depot·Winsome·Marshall PerryUPSCompleted
- 92517×3part II · Snack Tablectrl 047726vendor CHOKCHOKUL
“3 of the table tops were split”
2024-09-10114350—·Winsome·Dan MilanowskiUPSCompleted
- 92517×1part AA · Vertial Postctrl 047682vendor CHOKCHOKUL
“Broken.”
2024-08-231142039936 HOME DEPOT SUPPLY·Winsome·Lily CastilloUPSCompleted
- 92517×2part AA · Vertical postctrl 047682vendor CHOKCHOKUL
“missing”

Showing the 50 most recent. Tighten the SKU or window filter to narrow further.

▶Returns(under construction)from parthist · all reasons, not just CS-touched

Returns in window

Sold in window

4,977

Return rate

0.28%

Vs replacements

-36

fewer returns than replacements (open or no-return cases)

All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.