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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
92517×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
36 replacement items in window — 1.77% of 2,033 units sold across 10 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
92517
92517
36
Replacement requestsindividual records from CS, with damage photos
28 records
  • 2026-04-20118322—·Winsome·Stacey GreenUPSCompleted
    • 92517
      92517
      ×1part I · Snack Table
  • 2026-03-101181609936 HOME DEPOT SUPPLY·Winsome·Alyssa KozichUPSCompleted
    • 92517
      92517
      ×3part I1 · Snack Tablectrl 048034vendor EASTCOASTDamaged
    “Tops cracked, scratched. leg scraped”
  • 2026-03-03118113Amazon·Winsome·Anne CalabreseUPSCompleted
    One table is wobbly and before I process a return for the set I was hoping I could get a replacement table. The pic is hard to see but both sides have a significant enough gap that the table really wobbles.
    • 92517
      92517
      ×1part II · Snack tablectrl 048649vendor CHALOTHORNDefective
  • 2026-02-241180802880 OVERSTOCK.COM INC.·Winsome·David M Cobb, Sr.UPSCompleted
    I just recently opened this four piece set of snack tables and have not used them yet. One of the snack table tops has a deep gouge running lengthwise. This place is deep enough that it can be seen and felt if I run my hand across it. Since this is a surface that we use for our meals, I would like to have the table top replaced. The tables are nice. They are replacing wooden snack trays that we have used for many years. Please let me know if replacement is a possibility. Thanks.
    • 92517
      92517
      ×1part I1 · SNACK TABLEctrl 048034vendor EASTCOASTDefective
  • 2026-02-17118050—·Winsome·Emily BreitingerUPSCompleted
    • 92517
      92517
      ×1part Stand · standDefective
    • 92517
      92517
      ×1part hardware · hardware packet
    “wobbly when assembled. screws stripped.”
  • 2026-01-281179462363 BISON COMMERCE·Winsome·KENNETH A. MIANOUPSCompleted
    the finish is scratched, very rough spots-not sanded, looked shinny and then dull in other areas.
    • 92517
      92517
      ×3part II · Snack Tablectrl 047726vendor CHOKCHOKULDefective
  • 2026-01-281179472880 OVERSTOCK.COM INC.·Winsome·Evelyn WilsonCompleted
    • 92517
      92517
      ×1part II · SNACK TABLE
  • 2026-01-26117923VirVentures on Amazon·Winsome·Bernard J SmithUPSCompleted
    One Vertical Post is missing the screw holes; it only has the dowel holes. One table top is nicked in a couple of places. Since it is dark wood, it is very noticeable. How can I get replacement parts? Thanks, Bernie
    • 92517
      92517
      ×1part AA · Vertical Postctrl 047726vendor CHOKCHOKULDefective
    • 92517
      92517
      ×1part II · Snack Tablectrl 047726vendor CHOKCHOKULDamaged
  • 2026-01-23117913—·Winsome·Linda LeeUPSCompleted
    • 92517
      92517
      ×1part I · Snack TableDamaged
    “crossbar broken”
  • 2026-01-211178939940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·PHILLIP A. MARTINUPSCompleted
    • 92517
      92517
      ×1part AA · Vertical Postctrl 048422vendor CH.AUTODamaged
  • 2026-01-161178442363·Winsome·Lindsay SmithUPSCompleted
    • 92517
      92517
      ×1part I · Snack Table
  • 2026-01-131178189940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·DAVID LLOYDUPSCompleted
    • 92517
      92517
      ×1part Stand · standctrl 048422vendor CH.AUTOMissing
    • 92517
      92517
      ×1part hardware · Hardwarectrl 048422vendor CH.AUTOMissing
  • 2026-01-12117808—·Winsome·Steve RotertUPSCompleted
    • 92517
      92517
      ×1part II · Snack Tablectrl 048317-DIvendor SKC
    “PP - 005347013 - OK”
  • 2026-01-07117753—·Winsome·ANNETTE GRAVESUSPSCompleted
    • 92517
      92517
      ×1part hardware · HARDWARE ctrl 048034vendor EASTCOAST
  • 2025-12-151175452363 BISON COMMERCE·Winsome·Lindsay SmithUPSCompleted
    NO CTRL
    • 92517
      92517
      ×1part I · TABLE
  • 2025-12-08117489—·Winsome·Christopher PowellUSPSCompleted
    • 92517
      92517
      ×4part GG · Wood dowelctrl 048422vendor CH.AUTOMissing
  • 2025-11-211173939944 AMAZON.COM SERVICES LLC·Winsome·Tim BolingerUPSCompleted
    Both AA side pieces to assemble stand were missing
    • 92517
      92517
      ×2part AA · Side piece for standctrl 112-6334533-9872250Missing
  • 2025-11-10117323—·Winsome·TINEKA BARRS-DAVISUPSCompleted
    • 92517
      92517
      ×1part DD · LOWER CROSS BAR ctrl 048317vendor SKC
  • 2025-10-301172539940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·BRANDON SLAVIKUPSCompleted
    • 92517
      92517
      ×1part II · Snack Tablectrl 047726vendor CHOKCHOKULDamaged
    “broken on bottom”
  • 2025-10-28117246Amazon·Winsome·Rachelle C LarueUSPSCompleted
    Just ordered Dowel and Plugs and forgot to include wood screws.
    • 92517
      92517
      ×1part hardware · hardwarectrl 048034vendor EASTCOASTMissing
  • 2025-10-151171629944 AMAZON.COM SERVICES LLC·Winsome·Lawrence J WagnerUPSCompleted
    • 92517
      92517
      ×1part I1 · Snack Tablectrl 048034vendor EASTCOASTDamaged
  • 2025-08-221168819944 AMAZON.COM SERVICES LLC·Winsome·Eugene M DuPreUSPSCompleted
    Missing parts for Winsome Dylan Snack Table Set with Stand, for Living Room, 26', Espresso, Set of 4 Tables
    • 92517
      92517
      ×12part F · Wood Screwctrl 021713925176Missing
    • 92517
      92517
      ×4part G · Wood Dowelctrl 021713925176Missing
    • 92517
      92517
      ×4part H · Wood Plugctrl 021713925176Missing
    • 92517
      92517
      ×1part Wrench · Hex Wrenchctrl 021713925176Missing
    pdf
  • 2025-08-141168292363 BISON COMMERCE·Winsome·Lynn CampbellUSPSCompleted
    • 92517
      92517
      ×6part FF · Wood Screwctrl 048422vendor CH.AUTOMissing
  • 2025-07-311167471764 KOHLS.COM·Winsome·Kimberly HarrisUPSCompleted
    • 92517
      92517
      ×1part AA · Vertical Postctrl 047726vendor CHOKCHOKULDamaged
    • 92517
      92517
      ×1part CC · Handlectrl 047726vendor CHOKCHOKULDamaged
  • 2025-07-291167319940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·RICHARD POCHUPSCompleted
    • 92517
      92517
      ×2part II · Snack TableDamaged
    “one has a cracked top. other had stripped screw.”
  • 2025-07-01116553—·Winsome·KHRISTINE LINUSPSCompleted
    • 92517
      92517
      ×4part HH · WOOD PLUG ctrl 048474-DI-SKCvendor SKC
  • 2025-06-18116485—·Winsome·Valerie PlummerUPSCompleted
    • 92517
      92517
      ×1part Stand · StandDefective
    • 92517
      92517
      ×1part hardware · Hardware PacketDefective
    “Stand fell apart.”
  • 2025-06-101164399940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·DUSTIN BURKUPSCompleted
    • 92517
      92517
      ×1part II · TABLE
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
8
Sold in window
2,033
Return rate
0.39%
Vs replacements
-28
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.