Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
26 replacement items in window — 1.21% of 2,157 units sold across 8 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 26 |
Replacement requestsindividual records from CS, with damage photos
18 records- 2026-03-311182459944 AMAZON.COM SERVICES LLC·Winsome·Brenda BirkettUPSCompletedI purchased 2 chairs. One damaged . I don't want to send the whole piece back, but I do need a replacement chair please . I am very pleased with the product , just surprised they sent it out with that kind of damage.
- 94232×1part B1 · Seatctrl 11406378139753017
- 2026-03-13118169Amazon·Winsome·Amanda FluscheUPSCompletedSeat was damaged with a screw coming through the bottom upon opening.
- 94232×1part B1 · Seatctrl 047403vendor HUTSDamaged
- 2026-03-121181641764 KOHLS.COM·Winsome·Nabomita ThomasUPSCompleted
- 94232×1part F1 · Lower Cross BarDamaged
“Broken” - 2026-03-031181189944 AMAZON.COM SERVICES LLC·Winsome·Latonya AllenUSPSCompleted
- 94232×2part H1 · Bolt (Medium)ctrl 047845vendor HUTSMissing
- 2026-02-161180399802 WAYFAIR, LLC·Winsome·Teresa HermanUPSCompleted
- 94232×1part A1 · BACKREST
- 2026-02-041179831750 AMAZON.COM DROP SHIP·Winsome·Donna FisherUPSCompletedLegs are different lengths which causes offset
- 2026-01-271179331750 AMAZON.COM DROP SHIP·Winsome·SARINA SOMMERSUPSCompleted
- 2026-01-06117740—·Winsome·AMY WACKERUPSCompleted
- 94232×1part A1 · BACKREST ctrl 047917-HYFvendor HUTS
- 2025-12-301176869944 AMAZON.COM SERVICES LLC·Winsome·Jenn AuchmoodyUPSCompleted
- 94232×1part A1 · Backrestctrl 047917vendor HUTSDamaged
- 2025-11-18117368—·Winsome·DEMI BOWERSUSPSCompleted
- 2025-11-041172929944 AMAZON.COM SERVICES LLC·Winsome·Daniel Gonzalez DiazUPSCompletedThe ones across
- 2025-09-301170843000 WALMART.COM DSV·Winsome·Maryam MirzamostafaUPSCompleted
- 94232×1part A1 · Backrestctrl 047996vendor HUTSDefective
- 2025-09-301170879944 AMAZON.COM SERVICES LLC·Winsome·AmazonUPSCompletedBackrest does not have the holes drill fir the wood rods to be installed
- 94232×1part A1 · Backrestctrl 048193vendor HUTSDefective
- 2025-07-311167379944·Winsome·John WaughUPSCompletedThe socket in which the bolt is fastened to hold thelegtothechair unscrews instead of tightens when tightening the bolt into it.
- 94232×1part C1 · Leg (left)ctrl 047996vendor HUTSDamaged
- 2025-07-21116682Amazon·Winsome·Carol J PotenzaUPSCompletedTop of Backrest damaged prior to shipment. Box undamaged. C:Userscjp46AppDataLocalMicrosoftWindowsINetCacheContent.OutlookF502W2OC20250701_103836.jpg
- 94232×1part A1 · Backrestctrl 047996vendor HUTSDamaged
- 2025-07-01116551—·Winsome·RICHARD SHOREUSPSCompleted
- 2025-06-301165451764·Winsome·Anne ColeUPSCompleted
- 2025-06-191164965341 OJCOMMERCE, LLC·Winsome·LIONEL S SOILEAUUPSCompleted
- 94232×1part C1 · LEFT LEGctrl 048096vendor HUTS
“PP - 005247681 -”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
2
Sold in window
2,157
Return rate
0.09%
Vs replacements
-24
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.