Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
66 replacement items in window — 1.30% of 5,063 units sold across 18 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 66 |
Replacement requestsindividual records from CS, with damage photos
45 records- 2026-03-311182459944 AMAZON.COM SERVICES LLC·Winsome·Brenda BirkettUPSCompletedI purchased 2 chairs. One damaged . I don't want to send the whole piece back, but I do need a replacement chair please . I am very pleased with the product , just surprised they sent it out with that kind of damage.
- 94232×1part B1 · Seatctrl 11406378139753017
- 2026-03-13118169Amazon·Winsome·Amanda FluscheUPSCompletedSeat was damaged with a screw coming through the bottom upon opening.
- 94232×1part B1 · Seatctrl 047403vendor HUTSDamaged
- 2026-03-121181641764 KOHLS.COM·Winsome·Nabomita ThomasUPSCompleted
- 94232×1part F1 · Lower Cross BarDamaged
“Broken” - 2026-03-031181189944 AMAZON.COM SERVICES LLC·Winsome·Latonya AllenUSPSCompleted
- 94232×2part H1 · Bolt (Medium)ctrl 047845vendor HUTSMissing
- 2026-02-161180399802 WAYFAIR, LLC·Winsome·Teresa HermanUPSCompleted
- 94232×1part A1 · BACKREST
- 2026-02-041179831750 AMAZON.COM DROP SHIP·Winsome·Donna FisherUPSCompletedLegs are different lengths which causes offset
- 2026-01-271179331750 AMAZON.COM DROP SHIP·Winsome·SARINA SOMMERSUPSCompleted
- 2026-01-06117740—·Winsome·AMY WACKERUPSCompleted
- 94232×1part A1 · BACKREST ctrl 047917-HYFvendor HUTS
- 2025-12-301176869944 AMAZON.COM SERVICES LLC·Winsome·Jenn AuchmoodyUPSCompleted
- 94232×1part A1 · Backrestctrl 047917vendor HUTSDamaged
- 2025-11-18117368—·Winsome·DEMI BOWERSUSPSCompleted
- 2025-11-041172929944 AMAZON.COM SERVICES LLC·Winsome·Daniel Gonzalez DiazUPSCompletedThe ones across
- 2025-09-301170843000 WALMART.COM DSV·Winsome·Maryam MirzamostafaUPSCompleted
- 94232×1part A1 · Backrestctrl 047996vendor HUTSDefective
- 2025-09-301170879944 AMAZON.COM SERVICES LLC·Winsome·AmazonUPSCompletedBackrest does not have the holes drill fir the wood rods to be installed
- 94232×1part A1 · Backrestctrl 048193vendor HUTSDefective
- 2025-07-311167379944·Winsome·John WaughUPSCompletedThe socket in which the bolt is fastened to hold thelegtothechair unscrews instead of tightens when tightening the bolt into it.
- 94232×1part C1 · Leg (left)ctrl 047996vendor HUTSDamaged
- 2025-07-21116682Amazon·Winsome·Carol J PotenzaUPSCompletedTop of Backrest damaged prior to shipment. Box undamaged. C:Userscjp46AppDataLocalMicrosoftWindowsINetCacheContent.OutlookF502W2OC20250701_103836.jpg
- 94232×1part A1 · Backrestctrl 047996vendor HUTSDamaged
- 2025-07-01116551—·Winsome·RICHARD SHOREUSPSCompleted
- 2025-06-301165451764·Winsome·Anne ColeUPSCompleted
- 2025-06-191164965341 OJCOMMERCE, LLC·Winsome·LIONEL S SOILEAUUPSCompleted
- 94232×1part C1 · LEFT LEGctrl 048096vendor HUTS
“PP - 005247681 -” - 2025-05-23116347Amazon·Winsome·Allie WilliamsUPSCompletedControl # HYF-R3-048193-DI-HYF On both chairs of the set C1 & D1 split/cracked when I was trying to attach the legs
- 2025-05-16116307Amazon·Winsome·Daphne DanielUPSCompletedHi Again, Please disregard my previous request as there was an error I made in the request itself... I recently purchased and began assembling the chairs i purchased. I followed the provided instructions carefully, matching the bolts and parts as labeled. However, the bolts specified for use in Step 1 (G1 bolts) caused the wood to split and crack during assembly.It appears the bolts were mislabeled or incorrectly matched to the parts in the instructions. Thank you! Best regards, Daphne
- 94232×1part A1 · Backseat (Back Of Chair)ctrl HYF-R3Damaged
- 2025-05-051162271750·Winsome·Raymundo CecenaUPSCompleted94508 k: 94148 c, 94232 c
- 2025-04-21116161—·Winsome·JEFF ROBINSONUPSCompleted
- 2025-04-15116124Amazon·Winsome·Artemio jose RuízUPSCompleted
- 94232×1part A1 · Backrestctrl 047996vendor HUTSDamaged
- 2025-04-041160673000 WALMART.COM DSV·Winsome·June LydensUPSCompleted
- 94232×1part A1 · Backrestctrl 047996vendor HUTSDefective
“Received part darker. Orig request 115531.” - 2025-04-021160599944 AMAZON.COM SERVICES LLC·Winsome·Leslie IretonUPSCompleted
- 94232×1part A1 · BACKRESTctrl 047996vendor HUTS
- 2025-02-101156823000 WALMART.COM DSV·Winsome·Debra NichollsUPSCompleted
- 94232×1part A1 · Backrestctrl 047996-hyfvendor HUTSDamaged
- 2025-01-271155313000 WALMART.COM DSV·Winsome·June LydensUPSCompleted
- 94232×1part A1 · BackrestDamaged
- 2025-01-24115524—·Winsome·Kim SholeyUPSCompleted
- 94232×1part D1 · Right Legctrl 047845vendor HUTSMissing
- 2025-01-231155109944 AMAZON.COM SERVICES LLC·Winsome·Owen YouUPSCompletedThe parts in the assembly instructions are different from those in the pictures
- 94232×1part B1 · B1-SEATctrl 048028vendor HUTSDamaged
- 2025-01-15115412—·Winsome·Thomas WilhiteUPSCompleted“Insert came out”“cracked”“cracked”
- 2025-01-151154219944 AMAZON.COM SERVICES LLC·Winsome·Caleb LezhanskyUPSCompletedvery bad scratch on the top of one of the seats. other than that no other issues. would like to keep the set and not deal with return to amazon.
- 94232×1part A · SEAT TOPctrl 047614vendor HUTSDamaged
- 2025-01-14115409Amazon·Winsome·Gary Paul StanfordUPSCompletedThe order # from Amazon is 114-1050089-1871433 we received the 4 chairs with 2 of the same leg. We need D1, we never received the table so I don't have a number for that.
- 94232×1part D1 · Chair Legctrl HYF-R3-07917-HYFMissing
- 2024-12-161150619944 AMAZON.COM SERVICES LLC·Winsome·Tina ReedUPSCompleted
- 94232×1part A1 · A1 backrestctrl 047257vendor HUTSDamaged
- 2024-12-13115049—·Winsome·Kim SholeyUPSCompleted
- 94232×1part C1 · Left Legctrl 047845vendor HUTSMissing
“PP - 005183926 - OK” - 2024-11-27114942—·Winsome·ANGELA BAKERUSPSCompletedHardware not included in package
- 94232×1part CAP · CAP ON LEG ctrl 047917vendor HUTS
“needs the bottom cap that goes on leg” - 2024-11-05114763Amazon·Winsome·Natalia ValderramaUPSCompletedThe hole are off by 1/2 inch
- 94232×1part A1 · Backseatctrl 047376vendor HUTSDefective
“Defective” - 2024-10-28114679—·Winsome·Beth EklundUSPSCompleted
- 94232×2part Hardware · Hardware Packet
“Hardware for both chairs missing.” - 2024-10-18114608—·Winsome·PAMELA PINIONUSPSCompleted
- 94232×1part HARDWARE · HARDWARE
- 2024-10-02114490Amazon·Winsome·mordechai twerskyUSPSCompletedI ordered and received 2 chairs but only received bolts listed above for 1 chair“missing”“missing”“missing”“missing”“missing”“missing”
- 2024-08-28114255—·Winsome·JOSEPH MORGANUPSCompleted
- 94232×1part D1 · LEG RIGHT ctrl 047403vendor HUTS
- 2024-08-12114111Amazon·Winsome·Ross T KidaniUSPSCompletedOne of the F1 pieces broke and the other piece is not straight-has a curve to it. The other pieces were straight.
- 94232×2part F1 · Lower Cross Bar Traversectrl 047376vendor HUTS
“defective” - 2024-07-23113949Amazon·Winsome·Luis LopezUPSCompleted“Cracked”“Cracked”
- 2024-07-22113936Amazon·Winsome·Nadia HassanUPSCompleted
- 94232×1part A1 · Backrestctrl 047376vendor HUTS
“One screw hole does not have the proper threading for the screw to be inserted” - 2024-07-16113907Amazon·Winsome·Arafat RahamanUPSCompleted
- 94232×2part A1 · Backrestctrl 047403vendor HUTS
“Screw chambers in the backrest pieces (A1) are faulty, large screws (I1) do not fit in the screw chambers.” - 2024-06-11113683Amazon·Winsome·Walter RussellUPSCompleted
- 94232×1part C1 · Leg(Left)ctrl 047257vendor HUTS
“You sent me 3 Rt.legs and 1 Lt.leg”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
4
Sold in window
5,063
Return rate
0.08%
Vs replacements
-62
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.