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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94232×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
66 replacement items in window — 1.30% of 5,063 units sold across 18 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94232
94232
66
Replacement requestsindividual records from CS, with damage photos
45 records
  • 2026-03-311182459944 AMAZON.COM SERVICES LLC·Winsome·Brenda BirkettUPSCompleted
    I purchased 2 chairs. One damaged . I don't want to send the whole piece back, but I do need a replacement chair please . I am very pleased with the product , just surprised they sent it out with that kind of damage.
    • 94232
      94232
      ×1part B1 · Seatctrl 11406378139753017
  • 2026-03-13118169Amazon·Winsome·Amanda FluscheUPSCompleted
    Seat was damaged with a screw coming through the bottom upon opening.
    • 94232
      94232
      ×1part B1 · Seatctrl 047403vendor HUTSDamaged
  • 2026-03-121181641764 KOHLS.COM·Winsome·Nabomita ThomasUPSCompleted
    • 94232
      94232
      ×1part F1 · Lower Cross BarDamaged
    “Broken”
  • 2026-03-031181189944 AMAZON.COM SERVICES LLC·Winsome·Latonya AllenUSPSCompleted
    • 94232
      94232
      ×2part H1 · Bolt (Medium)ctrl 047845vendor HUTSMissing
  • 2026-02-161180399802 WAYFAIR, LLC·Winsome·Teresa HermanUPSCompleted
    • 94232
      94232
      ×1part A1 · BACKREST
  • 2026-02-041179831750 AMAZON.COM DROP SHIP·Winsome·Donna FisherUPSCompleted
    Legs are different lengths which causes offset
    • 94232
      94232
      ×1part C1 · Left legctrl 047845vendor HUTSDefective
    • 94232
      94232
      ×1part C2 · Right legctrl 047845vendor HUTSDefective
  • 2026-01-271179331750 AMAZON.COM DROP SHIP·Winsome·SARINA SOMMERSUPSCompleted
    • 94232
      94232
      ×1part C1 · LEFT LEG ctrl 047845vendor HUTS
    • 94232
      94232
      ×1part D1 · RIGHT LEG ctrl 047845vendor HUTS
    • 94232
      94232
      ×2part F1 · LOWER CROSS BAR ctrl 047845vendor HUTS
  • 2026-01-06117740—·Winsome·AMY WACKERUPSCompleted
    • 94232
      94232
      ×1part A1 · BACKREST ctrl 047917-HYFvendor HUTS
  • 2025-12-301176869944 AMAZON.COM SERVICES LLC·Winsome·Jenn AuchmoodyUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047917vendor HUTSDamaged
  • 2025-11-18117368—·Winsome·DEMI BOWERSUSPSCompleted
    • 94232
      94232
      ×4part H1 · BOLT MEDIUMctrl R3-HYF-047996vendor HUTS
    • 94232
      94232
      ×4part G1 · SHORT BOLT ctrl R3-HYF-047996vendor HUTS
  • 2025-11-041172929944 AMAZON.COM SERVICES LLC·Winsome·Daniel Gonzalez DiazUPSCompleted
    The ones across
    • 94232
      94232
      ×2part E1 · Upper Cross Bar Traversectrl 047917vendor HUTSMissing
    • 94232
      94232
      ×3part F1 · Lower Cross Bar Traversectrl 047917vendor HUTSMissing
  • 2025-09-301170843000 WALMART.COM DSV·Winsome·Maryam MirzamostafaUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047996vendor HUTSDefective
  • 2025-09-301170879944 AMAZON.COM SERVICES LLC·Winsome·AmazonUPSCompleted
    Backrest does not have the holes drill fir the wood rods to be installed
    • 94232
      94232
      ×1part A1 · Backrestctrl 048193vendor HUTSDefective
  • 2025-07-311167379944·Winsome·John WaughUPSCompleted
    The socket in which the bolt is fastened to hold thelegtothechair unscrews instead of tightens when tightening the bolt into it.
    • 94232
      94232
      ×1part C1 · Leg (left)ctrl 047996vendor HUTSDamaged
  • 2025-07-21116682Amazon·Winsome·Carol J PotenzaUPSCompleted
    Top of Backrest damaged prior to shipment. Box undamaged. C:Userscjp46AppDataLocalMicrosoftWindowsINetCacheContent.OutlookF502W2OC20250701_103836.jpg
    • 94232
      94232
      ×1part A1 · Backrestctrl 047996vendor HUTSDamaged
  • 2025-07-01116551—·Winsome·RICHARD SHOREUSPSCompleted
    • 94232
      94232
      ×4part G1 · SHORT BOLT ctrl R3-HYF-047996vendor HUTS
    • 94232
      94232
      ×8part H1 · BOLT MEDIUMctrl R3-HYF-047996vendor HUTS
  • 2025-06-301165451764·Winsome·Anne ColeUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 048096vendor HUTSDamaged
    • 94232
      94232
      ×2part C1 · Left Legctrl 048096vendor HUTSDamaged
    • 94232
      94232
      ×4part H1 · Medium Boltctrl 048096vendor HUTSMissing
  • 2025-06-191164965341 OJCOMMERCE, LLC·Winsome·LIONEL S SOILEAUUPSCompleted
    • 94232
      94232
      ×1part C1 · LEFT LEGctrl 048096vendor HUTS
    “PP - 005247681 -”
  • 2025-05-23116347Amazon·Winsome·Allie WilliamsUPSCompleted
    Control # HYF-R3-048193-DI-HYF On both chairs of the set C1 & D1 split/cracked when I was trying to attach the legs
    • 94232
      94232
      ×1part C1 · Left legctrl 048193vendor HUTSDefective
    • 94232
      94232
      ×2part D1 · Right legctrl 048193vendor HUTSDefective
    • 94232
      94232
      ×5part L1 · Tension Ringctrl 048193vendor HUTS
  • 2025-05-16116307Amazon·Winsome·Daphne DanielUPSCompleted
    Hi Again, Please disregard my previous request as there was an error I made in the request itself... I recently purchased and began assembling the chairs i purchased. I followed the provided instructions carefully, matching the bolts and parts as labeled. However, the bolts specified for use in Step 1 (G1 bolts) caused the wood to split and crack during assembly.It appears the bolts were mislabeled or incorrectly matched to the parts in the instructions. Thank you! Best regards, Daphne
    • 94232
      94232
      ×1part A1 · Backseat (Back Of Chair)ctrl HYF-R3Damaged
  • 2025-05-051162271750·Winsome·Raymundo CecenaUPSCompleted
    94508 k: 94148 c, 94232 c
    • 94232
      94232
      ×1part A1 · Chair backrestctrl 047996vendor HUTSDamaged
    • 94232
      94232
      ×1part C1 · Left legctrl 047996vendor HUTSDamaged
    • 94232
      94232
      ×1part D1 · Right legctrl 047996vendor HUTSDamaged
  • 2025-04-21116161—·Winsome·JEFF ROBINSONUPSCompleted
    • 94232
      94232
      ×1part C1 · LEFT LEG ctrl HYF-R3-048193vendor HUTS
    • 94232
      94232
      ×1part D1 · LEG RIGHT ctrl HYF-R3-048193vendor HUTS
  • 2025-04-15116124Amazon·Winsome·Artemio jose RuízUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047996vendor HUTSDamaged
  • 2025-04-041160673000 WALMART.COM DSV·Winsome·June LydensUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047996vendor HUTSDefective
    “Received part darker. Orig request 115531.”
  • 2025-04-021160599944 AMAZON.COM SERVICES LLC·Winsome·Leslie IretonUPSCompleted
    • 94232
      94232
      ×1part A1 · BACKRESTctrl 047996vendor HUTS
  • 2025-02-101156823000 WALMART.COM DSV·Winsome·Debra NichollsUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047996-hyfvendor HUTSDamaged
  • 2025-01-271155313000 WALMART.COM DSV·Winsome·June LydensUPSCompleted
    • 94232
      94232
      ×1part A1 · BackrestDamaged
  • 2025-01-24115524—·Winsome·Kim SholeyUPSCompleted
    • 94232
      94232
      ×1part D1 · Right Legctrl 047845vendor HUTSMissing
  • 2025-01-231155109944 AMAZON.COM SERVICES LLC·Winsome·Owen YouUPSCompleted
    The parts in the assembly instructions are different from those in the pictures
    • 94232
      94232
      ×1part B1 · B1-SEATctrl 048028vendor HUTSDamaged
  • 2025-01-15115412—·Winsome·Thomas WilhiteUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047845vendor HUTSDefective
    • 94232
      94232
      ×1part C1 · Left Legctrl 047845vendor HUTSDefective
    • 94232
      94232
      ×1part D1 · Right Legctrl 047845vendor HUTSDefective
    “Insert came out”
    “cracked”
    “cracked”
  • 2025-01-151154219944 AMAZON.COM SERVICES LLC·Winsome·Caleb LezhanskyUPSCompleted
    very bad scratch on the top of one of the seats. other than that no other issues. would like to keep the set and not deal with return to amazon.
    • 94232
      94232
      ×1part A · SEAT TOPctrl 047614vendor HUTSDamaged
  • 2025-01-14115409Amazon·Winsome·Gary Paul StanfordUPSCompleted
    The order # from Amazon is 114-1050089-1871433 we received the 4 chairs with 2 of the same leg. We need D1, we never received the table so I don't have a number for that.
    • 94232
      94232
      ×1part D1 · Chair Legctrl HYF-R3-07917-HYFMissing
  • 2024-12-161150619944 AMAZON.COM SERVICES LLC·Winsome·Tina ReedUPSCompleted
    • 94232
      94232
      ×1part A1 · A1 backrestctrl 047257vendor HUTSDamaged
  • 2024-12-13115049—·Winsome·Kim SholeyUPSCompleted
    • 94232
      94232
      ×1part C1 · Left Legctrl 047845vendor HUTSMissing
    “PP - 005183926 - OK”
  • 2024-11-27114942—·Winsome·ANGELA BAKERUSPSCompleted
    Hardware not included in package
    • 94232
      94232
      ×1part CAP · CAP ON LEG ctrl 047917vendor HUTS
    “needs the bottom cap that goes on leg”
  • 2024-11-05114763Amazon·Winsome·Natalia ValderramaUPSCompleted
    The hole are off by 1/2 inch
    • 94232
      94232
      ×1part A1 · Backseatctrl 047376vendor HUTSDefective
    “Defective”
  • 2024-10-28114679—·Winsome·Beth EklundUSPSCompleted
    • 94232
      94232
      ×2part Hardware · Hardware Packet
    “Hardware for both chairs missing.”
  • 2024-10-18114608—·Winsome·PAMELA PINIONUSPSCompleted
    • 94232
      94232
      ×1part HARDWARE · HARDWARE
  • 2024-10-02114490Amazon·Winsome·mordechai twerskyUSPSCompleted
    I ordered and received 2 chairs but only received bolts listed above for 1 chair
    • 94232
      94232
      ×4part g1 · bolt
    • 94232
      94232
      ×8part h1 · bolt
    • 94232
      94232
      ×8part i1 · bolt
    • 94232
      94232
      ×12part j1 · screw
    • 94232
      94232
      ×20part k1 · metal washer
    • 94232
      94232
      ×20part l1 · tension ring
    “missing”
    “missing”
    “missing”
    “missing”
    “missing”
    “missing”
  • 2024-08-28114255—·Winsome·JOSEPH MORGANUPSCompleted
    • 94232
      94232
      ×1part D1 · LEG RIGHT ctrl 047403vendor HUTS
  • 2024-08-12114111Amazon·Winsome·Ross T KidaniUSPSCompleted
    One of the F1 pieces broke and the other piece is not straight-has a curve to it. The other pieces were straight.
    • 94232
      94232
      ×2part F1 · Lower Cross Bar Traversectrl 047376vendor HUTS
    “defective”
  • 2024-07-23113949Amazon·Winsome·Luis LopezUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047403vendor HUTS
    • 94232
      94232
      ×1part D1 · Right Legctrl 047403vendor HUTS
    “Cracked”
    “Cracked”
  • 2024-07-22113936Amazon·Winsome·Nadia HassanUPSCompleted
    • 94232
      94232
      ×1part A1 · Backrestctrl 047376vendor HUTS
    “One screw hole does not have the proper threading for the screw to be inserted”
  • 2024-07-16113907Amazon·Winsome·Arafat RahamanUPSCompleted
    • 94232
      94232
      ×2part A1 · Backrestctrl 047403vendor HUTS
    “Screw chambers in the backrest pieces (A1) are faulty, large screws (I1) do not fit in the screw chambers.”
  • 2024-06-11113683Amazon·Winsome·Walter RussellUPSCompleted
    • 94232
      94232
      ×1part C1 · Leg(Left)ctrl 047257vendor HUTS
    “You sent me 3 Rt.legs and 1 Lt.leg”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
4
Sold in window
5,063
Return rate
0.08%
Vs replacements
-62
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.