Replacements
synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
| SKU | Recent | Baseline/mo | vs Baseline |
|---|---|---|---|
| 18 | 3.0 | 2.0× | |
| 13 | 1.6 | 2.8× | |
| 12 | 2.0 | 2.0× | |
| 8 | 0.89 | 3.0× | |
| 8 | 1.4 | 1.8× |
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
| SKU | Control # | Vendor | Recent | Share | Baseline |
|---|---|---|---|---|---|
| 048584 | YUDSHENG CO., LTD. | 13 | 81% | 8 | |
| 048631 | S. KIJCHAI COMPANY LIMITED | 7 | 39% | 2 | |
| 048594 | YUDSHENG CO., LTD. | 7 | 78% | 5 | |
| 048643-SKCNEW | — | 7 | 39% | — | |
| 048819NEW | CHOKCHOKUL COMPANY LIMITED | 6 | 46% | — | |
| 048831-KSNEW | — | 6 | 46% | — | |
| 048766 | YUDSHENG CO., LTD. | 5 | 42% | 1 |
SKU
34 replacement items in window — 1.35% of 2,521 units sold across 17 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
| SKU | Items |
|---|---|
| 34 |
Replacement requestsindividual records from CS, with damage photos
29 records- 2026-05-181184121764 KOHLS.COM·Winsome·Leta MoranUPSCompleted
- 94245×1part A · Backrestctrl 048262vendor HUTSDamaged
- 2026-05-111183979802 WAYFAIR, LLC·Winsome·Melissa ProvostUPSCompleted
- 94245×2part A · BackrestDefective
“Scratches. Please ship by May 16. Thanks.” - 2026-03-171181811764 KOHLS.COM·Winsome·KAREN POLANECKIUPSCompleted
- 94245×1part D · RIGHT LEG ctrl 048439-HYFvendor HUTS
- 2026-03-161181779944 AMAZON.COM SERVICES LLC·Winsome·Thomas LemieuxUPSCompletedFinish on Lower Left Leg of Backrest (Part A) of one chair is messed up (Rough/mottled varnish area reflects light with a whitish patina)
- 94245×1part A · Backrestctrl 048439vendor HUTSDefective
- 2026-01-261179281750 AMAZON.COM DROP SHIP·Winsome·VIRGINIA MISCIUSPSCompleted
- 94245×1part hardware · HARDWARE ctrl 048439-HYFvendor HUTS
- 2025-12-301176831750 AMAZON.COM DROP SHIP·Winsome·Elisa HollmannUPSCompleted1 leg is split at top and 2 legs when tightening, the hardware in the hole comes out. All 3 are the left leg. I bought 6 chairs and what I have completely put together I really like.
- 2025-09-251170671764·Winsome·Danielle vanbibberUPSCompletedThe holes that are drilled into the legs were drilled in wrong spot.
- 2025-07-291167299944 AMAZON.COM SERVICES LLC·Winsome·Elizabeth ReillyUPSCompletedVery happy with the chairs otherwise, just need the missing part. Will be leaving 5 star feedback on Amazon if this is addressed promptly.
- 94245×1part G · Right Side Cross Barctrl R1Missing
- 2025-06-17116481Amazon·Winsome·Chris RodmanUPSCompletedreceived two g's One chair is assembled complete.
- 94245×1part F · Left side cross barctrl 048190vendor HUTSMissing
- 2025-05-191163139944 AMAZON.COM SERVICES LLC·Winsome·Ryan HanUPSCompleted
- 94245×1part E · Upper Cross Barctrl 048190vendor HUTSDefective
“received wrong part. see request 116272” - 2025-05-121162799944 AMAZON.COM SERVICES LLC·Winsome·Ryan HanUPSCompletedThere was only one Upper Cross Bar in the box. There were instead an extra Left/Right side cross bar instead of the Upper Cross Bar. So I will need one Upper Cross Bar sent over to my address.
- 94245×1part E · Upper Cross Barctrl 048190vendor HUTSMissing
- 2025-04-111161039802 WAYFAIR, LLC·Winsome·Bruce CarlsonUPSCompleted
- 94245×1part A · BACKRESTctrl R1-047331- HYFvendor HUTS
- 2025-04-08116095—·Winsome·Carol DickmanUPSCompleted“PP - 005227901 - OK”“PP - 005227901 - OK”“PP - 005227901 - OK”
- 2025-02-271158193320 LOWES USA·Winsome·Janet DemjanenkoUPSCompleted
- 94245×1part C · left legDefective
“insert pulled out of the leg.” - 2025-02-17115730AMZ·Winsome·Janet DemjanenkoUPSCompleted
- 94245×1part D · Right LegDefective
“Missing threaded insert.” - 2025-02-041156209802 WAYFAIR, LLC·Winsome·Amy HanshewUPSCompleted
- 94245×1part A · BACKRESTctrl R1-047331-HYFvendor HUTS
- 2025-01-231155141750 AMAZON.COM DROP SHIP·Winsome·CLARISSA DADE-ESPOSITOUPSCompletedMissing left leg (part C).
- 94245×1part C · LEFT LEG ctrl R1-047331-HYFvendor HUTSMissing
- 2025-01-101153441764 KOHLS.COM·Winsome·Larisa YermakovUPSCompleted
- 94245×1part D · Leg (Right)ctrl 047331vendor HUTSMissing
- 2025-01-061152711764 KOHLS.COM·Winsome·Larisa YermakovUPSCompleted
- 94245×1part C · Leg (Left)ctrl 047331vendor HUTSMissing
- 2025-01-061152941764 KOHLS.COM·Winsome·Dominick BolstrumUPSCompleted
- 94245×1part D · Right LegDefective
“Insert came out of leg.” - 2024-12-301152179944 AMAZON.COM SERVICES LLC·Winsome·Rachel HammUPSCompletedBox was damaged- I thought with packing everything was ok, but it went through to the right side of the seat. I didn’t notice until I had time to assemble the chairs.
- 94245×1part B · Seatctrl 047445vendor HUTSDamaged
- 2024-11-121148129802 WAYFAIR, LLC·Winsome·CHRISTINE WATSONUSPSCompletedIt came in damaged door,side panel, back board, bottom board drawer,
- 94245×1part hardware · HARDWARE
“no ctrl” - 2024-11-121148139802 WAYFAIR·Winsome·PATRICIA GUERARDCompletedIt came in damaged door,side panel, back board, bottom board drawer,
- 94245×5part SEE NOTES · SEE NOTES
“WOOD PLUGS. RECEIVED BACKREST WITH EXTRA HOLES NEEDS WOOD PLUGS - we dont have wood plugs” - 2024-11-07114785—·Winsome·Robert WaliszewskiUSPSCompleted
- 94245×1part C · Left Legctrl 047445vendor HUTSDefective
“Insert came out of leg. Chair is wobbly.” - 2024-11-05114776—·Winsome·Mark HarrisUPSCompleted
- 94245×1part A · BACKRESTctrl 045459vendor HUTS
“PP - 005160758 - OK” - 2024-10-18114615—·Winsome·Mark HarrisUPSCompleted
- 94245×1part B · Seatctrl 045459vendor HUTS
“PP - 005153930 - OK” - 2024-09-041142779802 Wayfair·Winsome·Tim GiereUPSCompleted
- 94245×1part A · Backrest
“holes note aligned.” - 2024-08-051140459802 WAYFAIR·Winsome·HOLLY PETERSONUPSCompleted
- 94245×1part A · BACK REST
- 2024-07-031138109802 Wayfair·Winsome·Matthew JansingUPSCompleted“splntered - please ship by 7/10/24. Thanks.”“Cracked at top - please ship by 7/10/24. Thanks.”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
17
Sold in window
2,521
Return rate
0.67%
Vs replacements
-17
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.