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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94245×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
7 replacement items in window — 1.27% of 550 units sold across 4 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94245
94245
7
Replacement requestsindividual records from CS, with damage photos
6 records
  • 2026-05-181184121764 KOHLS.COM·Winsome·Leta MoranUPSCompleted
    • 94245
      94245
      ×1part A · Backrestctrl 048262vendor HUTSDamaged
  • 2026-05-111183979802 WAYFAIR, LLC·Winsome·Melissa ProvostUPSCompleted
    • 94245
      94245
      ×2part A · BackrestDefective
    “Scratches. Please ship by May 16. Thanks.”
  • 2026-03-171181811764 KOHLS.COM·Winsome·KAREN POLANECKIUPSCompleted
    • 94245
      94245
      ×1part D · RIGHT LEG ctrl 048439-HYFvendor HUTS
  • 2026-03-161181779944 AMAZON.COM SERVICES LLC·Winsome·Thomas LemieuxUPSCompleted
    Finish on Lower Left Leg of Backrest (Part A) of one chair is messed up (Rough/mottled varnish area reflects light with a whitish patina)
    • 94245
      94245
      ×1part A · Backrestctrl 048439vendor HUTSDefective
  • 2026-01-261179281750 AMAZON.COM DROP SHIP·Winsome·VIRGINIA MISCIUSPSCompleted
    • 94245
      94245
      ×1part hardware · HARDWARE ctrl 048439-HYFvendor HUTS
  • 2025-12-301176831750 AMAZON.COM DROP SHIP·Winsome·Elisa HollmannUPSCompleted
    1 leg is split at top and 2 legs when tightening, the hardware in the hole comes out. All 3 are the left leg. I bought 6 chairs and what I have completely put together I really like.
    • 94245
      94245
      ×1part C · Leg (Left)ctrl 048513vendor HUTSDamaged
    • 94245
      94245
      ×2part C · Leg (Left)ctrl 048513vendor HUTSDefective
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
5
Sold in window
550
Return rate
0.91%
Vs replacements
-2
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.