Purchased two stools, had enough material in the box to put one stool together, but the above items were missing, preventing us from putting the second stool together. Thank you.
94259×2part H · Right Crossbar Lower Longctrl 045827vendor HUTSMissing
94259×20part O · Tension Ringctrl 045827vendor HUTSMissing
One of the 4 chairs has a problem with the bolts. The problem is with Part A, Backrest.
In step 2 of the instructions, bolts L are to go thru the seat corners into the Backrest. Two of the four holes do not line up with the holes and can not be screwed into the backrest. I measured down from the crossmember where the edge of the seat rests, and one side measures different than the other side.
2024-07-26113987Amazon·Winsome·Melissa M GrahamUPSCompleted
The stool seats came in a set of two. One of the seats was not predrilled and we do not have the appropriate drill or tools to do ourselves. The other was pre drilled correctly. Because the seat is not predrilled it cannot be attached to base and cannot be used.
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
4
Sold in window
638
Return rate
0.63%
Vs replacements
-19
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.