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Replacements

synced May 21, 2:57 PM
Spiking SKUs
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
SKURecentBaseline/movs Baseline
20633
20633
183.02.0×
94084
94084
131.62.8×
40524
40524
122.02.0×
16577
16577
80.893.0×
94427
94427
81.41.8×
Regressing vendors
Recent: Mar '26 – May '26 · Baseline: Jun '25 – Feb '26
No vendor meets the regression threshold (≥5 recent, ≥1.5× baseline).
Hot control numbers
Recent: Mar '26 – May '26 · BU/vendor filters don't apply (control facts aren't tagged)
SKUControl #VendorRecentShareBaseline
94828
94828
048584YUDSHENG CO., LTD.1381%8
20633
20633
048631S. KIJCHAI COMPANY LIMITED739%2
42820
42820
048594YUDSHENG CO., LTD.778%5
20633
20633
048643-SKCNEW—739%—
94594
94594
048819NEWCHOKCHOKUL COMPANY LIMITED646%—
94084
94084
048831-KSNEW—646%—
33517
33517
048766YUDSHENG CO., LTD.542%1
SKU
94320×
Business unit
WINWBCWBKAll
Window
6 months12 months2 years
Stack by
NoneSKULocVendorControl #Reason
15 replacement items in window — 0.663% of 2,264 units sold across 8 buckets.
Rate = replacement items ÷ units sold (parthist). Sold counts aren't BU-filtered, so rates may be slightly off when a single BU is selected.
Top SKUs in window
SKUItems
94320
94320
15
Replacement requestsindividual records from CS, with damage photos
15 records
  • 2026-04-20118319Amazon·Winsome·Jackson FinleyUPSCompleted
    One medium leg (E1) was missing the metal threading inside the screw hole
    • 94320
      94320
      ×1part E1 · Medium Legctrl 048466vendor HUTSDefective
  • 2026-04-061182619802 WAYFAIR, LLC·Winsome·Kristen StraubUPSCompleted
    • 94320
      94320
      ×1part C1 · TABLE TOP SMALL
  • 2026-01-131178179940 CYMAX GROUP TECHNOLOGIES LTD·Winsome·SUE CATANIAUPSCompleted
    • 94320
      94320
      ×1part C1 · Table Top - SmallDefective
    “holes missing for attaching leg. no box or instructions. lost.”
  • 2026-01-091177769936 HOME DEPOT SUPPLY·Winsome·Jealeatha BrownUPSCompleted
    Bolt will not go in far enough to secure leg to table top. It seems like something is blocking it from going in completely.
    • 94320
      94320
      ×1part E1 · Medium Legctrl 048384vendor HUTSDefective
  • 2025-11-21117399—·Winsome·Peggy MilbrandtUPSCompleted
    • 94320
      94320
      ×1part A1 · Large Table TopDamaged
    “split”
  • 2025-11-19117376—·Winsome·LINDA MESCHERUSPSCompleted
    • 94320
      94320
      ×1part hardware · HARDWAREctrl R3-048440-HUvendor HUTS
  • 2024-12-111150361750 AMAZON.COM DROP SHIP·Winsome·Melissa KuttyUPSCompleted
    • 94320
      94320
      ×1part D1 · Long Legctrl 047369vendor HUTSDefective
    “Missing threaded insert for bolt.”
  • 2024-11-221149069944 Amazon·Winsome·Debra ClelandUPSCompleted
    Received as a gift that was purchase more than sixty days ago. Is it possible to purchase one assembly parts kit.
    • 94320
      94320
      ×1part D · long table legctrl 047237vendor HUTSDefective
    “the leg is missing a receiving nut, the screw will not stay”
  • 2024-11-07114780—·Winsome·FARAZ FARZINFARIDUSPSCompleted
    • 94320
      94320
      ×1part hardware · HARDWARE
  • 2024-10-231146609802 WAYFAIR·Winsome·MARGARET MULLINSUSPSCompleted
    • 94320
      94320
      ×1part hardware · HARDWAREctrl 047413vendor HUTS
  • 2024-10-231146619802 WAYFAIR·Winsome·FARAZ FARZINFARIDUSPSCompleted
    missing part: tools
    • 94320
      94320
      ×1part hardware · HARDWARE
    “Missing”
  • 2024-10-15114577—·Winsome·WENDY SANTONIUPSCompleted
    one chair is okay but another one is not possible to assemble as it don't have screw option
    • 94320
      94320
      ×1part A1 · LARGE TOP ctrl 047506vendor HUTS
  • 2024-10-14114564Amazon·Winsome·JoAnn WagnerUPSCompleted
    I am very happy with the tables. However, one of the legs on the medium table has no metal threads in the hole where the bolt goes in (all the others had it), so the bolt will not hold. We tried to make it work another way, but it wasn't possible. Please send just one medium leg that has threads. Thank you very much
    • 94320
      94320
      ×1part E1 · Leg Mediumctrl 047506vendor HUTS
    “defective”
  • 2024-07-31114026Amazon·Winsome·Barbara Jean CandeeUSPSCompleted
    Hardware was not in box
    • 94320
      94320
      ×1part hardware · Hardwarectrl 047506vendor HUTS
    “null”
  • 2024-06-101136739802 Wayfair·Winsome·Nancy KolankiewiczUPSCompleted
    • 94320
      94320
      ×1part D1 · Leg (long)ctrl 047413vendor HUTS
    “unable to assemble; leg opening was filled in with a broken off piece of something”
▶Returns(under construction)from parthist · all reasons, not just CS-touched
Returns in window
12
Sold in window
2,264
Return rate
0.53%
Vs replacements
-3
fewer returns than replacements (open or no-return cases)
All locations, all customers — BU and vendor filters don't apply to ERP returns. Parthist sync only retains the last ~2 years, so longer windows are capped accordingly.